The location and views are stunning from this one-of-a-kind castle hotel. The water was calm almost all days and great for swimming and snorkeling. We loved eating seaside at the tables on the grounds where meals are served by Teddy's Hideaway Eatery around the corner but it was a bit pricey for some items. Teddy's also has a gate by the road that leads into the restaurant's eating area. The gate also has a top half-door for take outs which was cool. The staff was fantastic and cheerfully and helpfully answered all questions. The gardens are beautiful and the grounds meticulously maintained creating the ultimate relaxing environment.
We toured other rooms and all had great bathrooms with pedestal sinks, great tubs and showers, and newer tiled floors. On that note, hopefully the penthouse counter top and sink in the kitchen and bathroom are next. We had issues with blockages in the faucets and shower head from mineral buildup we were guessing as well as dripping faucets and white mineral buildup in the sinks and on the faucet surfaces. We did not have any issues with electric or water except for a minor plumbing issue which was immediately addressed but not the blockages or dripping faucets. Looked like the bathroom floor could use re-grouting or steaming and the old stickers and paint buildup on the toilet was unpleasant. A microwave would be more useful and up-to-date than the double hot plate in our opinion. There is no air conditioning or phone in room.
The floor tile was beautiful throughout as was the rest of the room complete with handmade furniture. The room layout was pretty good given the smaller space except for the coffee table and TV table which seemed too large for the room and were awkward to maneuver around as were the bar stools. The step-up bathroom and step-up toilet took some getting used to as did the tiny hand washing sink and smaller shower. Housekeeping did an excellent job keeping the balconies and room clean and restocking with plenty of towels and washcloths, changed the sheets mid-week, and even changed out the bathroom rug.
The other guests were very interesting and friendly. Security lets you in and out of the gate and there are two German Shepherds that help keep watch. On that note, one night, a group of eight to twelve non-guests, mainly women, seated themselves at a table, were very noisy, taking photos, smoking, taking chairs from other tables, wandering the property, people and locals drifting in and out of the group from the pathway to the restaurant and two cut through the garden with one jumping the wall and walking along the room's balcony. The poor waitress circled the table at least a dozen times and no one ordered anything. Another night, a group of four noisy non-guest women dined seaside and were so disruptive that it ruined the dining atmosphere and that of the hotel. We were under the impression that the tables on the property, including those in the veranda building, were for guests and that non-guests dined in the restaurant area itself especially since the hotel and restaurant are separate entities with table service provided as a courtesy to hotel guests (we often walked up to the restaurant to let them know we were seated at a table). With hotel guests required to enter and exit through the gate via Security and having to show identification upon check-in, the presence of these non-guests did not help build a secure image of the hotel. We found these two situations quite unsettling and did speak to Security about them.
We only used the stairs in the tower to get to the sea. The other stairs to the cave and sea were too long and steep for us. There are no railings on the sea steps or stairways in the castle except for one with double chains and the steps seemed to be at uneven elevations. There is a cool bench and cave at the tower entrance to the sea and the platform and ladder were fairly easy to maneuver.
Overall, we had a great, relaxing time and would recommend as it is something that should be experienced at least once. We will probably stay elsewhere as the steps proved wearisome for us as did the lack of air conditioning and I personally prefer a more modern decor although it is perfect for the Caribbean seaside castle environment.
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- Also Known As:
- Blue Cave Castle Negril
- Blue Cave Castle Hotel Negril