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“A new vacation spot”
Review of Couples Negril

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Couples Negril
Ranked #7 of 80 Hotels in Negril
Certificate of Excellence
Reviewed 10 January 2009

This was our first trip to Couples, Negril and it will not be our last. We had some friends that were going to try the resort along with one other couple and they asked us to join them for a long overdue get together. In the past, we have spent our vacation time in Los Cabos, Mexico and really didn't want to go to Jamaica. We like Los Cabos and thought it would be better if we met there instead of going all the way to the other side of "close tourism". Bending to pressure from our friends, we figured we would go to Jamaica this year and then switch back to Los Cabos.

Like we always do, we spent a lot of our free time on the internet looking at the new area and trying to see if we could find anything to keep our interest while we were there. Even with all the great reviews on the resort, we never expected to fall totally in love with the area and the people. In fact, this was such a wonderful experience that we are already planning our next trip!

Since we spent many months going over some of the reviews, we have attached some tips we wanted to mention to other travelers.

We both wore jeans traveling on the plane and to the resort and we weren't too hot in them. The wife half is usually the one who gets too hot but, this was not the case this time. Besides, jeans are typically safer if something were to happen or if you had an unexpected stay outside with the bugs.

Once we landed in Negril and got off the plane, our whole process took a little longer than others had posted. We think it was due to our arrival happening at the same time everyone else was getting in. The good thing was that there is a bathroom to use while you so standing in line doesn't seem to take very long.

Please be aware that things are really different when you get up to the couples lounge. There will be people there that are associated with the shuttle service to the resort, that will take your luggage from you. This caught us off guard because they didn't really make it clear that they were part of Couples. We've seen people in other countries be swept away by people not with their resort and they spend several days trying to get back to where they originally were headed. This was not the case at Jamaica but they could help themselves if they would make it more clear that they are tied to the resort. Once we checked in at the desk inside the lounge, our suitcases were tagged in a group to go into the shuttle. We had to wait for other people to come off the plane to take the shuttle to the resort so it took about 30 minutes until we finally were on our way. Ladies, there are two bathrooms to use in the lounge while you are waiting to get onto the shuttles so the wait doesn't seem long.

Our ride to the resort was comfortable but the delays pushed us into night-time so we couldn't see the beautiful countryside. Everyone is quite laid back and when a giant pothole opened up and blew out our back tire, the driver quickly called another van and we were fast on our way. We don't believe the new van was even with the same company but they did what they could to make sure we got to the resort. Nice guys, dealing a frustrating situation. We should all act so nice when faced with a simialr problem. Like we said, after only a few minutes, another shuttle was traveling in the opposite direction turned around and offered to load us up on their van and take us to the resort. As others have stated, the resort greeted us with wet towels and champagne to drink. This process went by fast and we were then taken to our room. We got a beach front room in building 6 on the second floor and the room was almost exactly as shown on the web site. We were very happy with the view ( you are very close to the beach) and we felt the room was very nice. Because it was late when we arrived, we actually didn't see anything outside until the next morning. Wow...What a beautiful place!!!

Beyond the many things to do and the terrific people at the resort, there are some practical things we would like to pass on. The resort provides you with some aloe vera gel to use if you get sunburned. This means that there is no need to pack any extra sun burn lotion in your bag. We never had a problem with a sunburn as we spent some months getting our skin conditioned by using the tanning booths before we arrived at the resort. We spent a lot of time out in the sun and we believe the preparation made all the difference.

In some of the reviews it was mentioned that the humid weather would make your hair go frizzy. The wife side has naturally curly hair in which she usually doesn't have problems with it getting frizzy. Still though, from reading the reviews, she was very concerned and packed a lot of anti frizz products. They weren't needed. In fact, we found out that by just using the local shampoo and conditioner that our hair was just fine. We also just let it air dry too. So, ladies you might want to pack some anti frizz products but unless your hair normally frizzes don't load your suitcase up with all the extra weight. It will make it easier to get through the security areas at the airport too.

Like we said, there was a ton of stuff to do at the resort. One thing not at the resort was a zip-line tour. We found out about this tour through the motel desk and they helped with setting everything up. The zip-lines are in the rain forest up by Montego Bay so plan on abount an hour and a half drive each way.

First, let's be clear that the wife half was quite the coward of the group and this tour really stretched her comfort zone. However, after a long night of talking, all you can eat food & drinks, and a moonlit walk on the beach, she did end up doing the tour and would think about doing it again. The jamacian tour guides for the zip-line were excellent. The wife-side cried and screamed on almost every zip line but the guides were very supportive and encouraging to her. By the way, it does really help to scream since it helps release the fear.

For the guys out there, it was refreshing to see a company so completely concerned with your safety. Before each run they checked the complete harness and made sure you progressed about the many acres in a safe, enjoyable manner. Americans could learn a lot about customer service and safety from these folks. So, if you want to try something new in your life, please look into doing the zip-line tour. You sign up for it in the lobby at the resort and the whole thing costs around $200 for a couple. It takes you away for about 6 hours but the van driver gives you a constant view on the history for the area as you drive by land marks and the zip-line people also add to the historical tour. The ride to the zip-line is about an hour and a half so ladies don't drink too much before you get on the shuttle. There are bathrooms to use when you get there and you should take some extra money to buy the dvd's of the pictures they take of you while you are going on the zip lines. It is cool to look back at those pictures and to realize you actually had the nerve to do the tour.

We can't even begin to say enough about our positive experience while at the resort. Even with some windy weather taking away some of the water sports, there was plenty of other things to do and, unlike other resorts, if you wanted to just relax then that was there for the taking too. We have found that other resorts want to always keep you busy and for some reason they feel the need to keep you on schedule. That was not the case here. There were things to do, but only if you wanted to do them. This resort is a great place to relax, whether it is in a Hobi-cat or a hammock.

This was the most relaxing vacation we have ever had and we would highly recommend the resort to other people. We spent a lot of time laying out of the beach, eating & drinking, socializing with old and new friends and yes, even kicking back in their hammock built for two people. There is nothing like a nap together under the shade provided by palm trees as the wind gently rocks you to sleep. One final thing. It was great going to a resort that didn't have kids and only couples. We think this is what made a big difference in being able to kick back and relax. Previous resorts that we have been to have allowed little kids and it seems that the parents think the resort is nothing more than a baby-sitting establishment for them to drop their kids off while they go off and drink. That is certainly not the case at Couples. Everyone is there for a good time, they are respectful to each other, and the staff is absolutely amazing. What a great place!

  • Stayed: November 2008, travelled as a couple
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16  Thank idahowalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,283 - 3,289 of 4,388 reviews

Reviewed 10 January 2009

We chose CN as we have been there before and it has always been excellent. Its only and hour and a half flight for us so Jamaica is the first place we choose for a relaxing vacation., plus we love the beach and the people.
Service was excellent as usual and food was pretty good, you cant go wrong with fresh seafood, just delicious.
One problem though, why oh why do smokers sit at the pool bar and feel its OK to blow smoke at everyone around and for all their ciggie buts and ash to be blown into the pool? Then there are the the others who eat in the pool, yes big plates of food and then they wsh their hands in the lovely pool.
Other than the idiots who did that, CN is a great place to go.
i

  • Stayed: December 2008, travelled as a couple
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Thank shellyfromlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2009

My husband and I stayed at CN from 1/1-1/6. We arrived non-stop from Philadelphia, customs was a breeze (5 minutes or so) and finding the couples lounge was simple. We were greeted with smiles and cold red strip and water. The drive to CN lasted about 75 minutes.
When we arrived our room was ready and we were taken to our oceanview room. Now...I am very fortunate to have read the reviews on this website and had prepared myself for mediocre and aged room. I believe the reviews on this website were extremely accurate, and was happy to have set my expectations low. That being said, it was cleaned by staff twice a day, towel atr with flowers and turndown service nightly, and the view (although you could only spot specs of the ocean) met my expectations.
The food at the resort for breakfast was average, lunch was much better. My husband and I loved the jerk chicken at the grill, and at the lunch buffet there were always more than adequate vegetarian options (olives, feta cheese, cold salads, grilled veggies)...all were good. Dinner is where the food stood out for my husband and I, the fine dining restaurant was exceptional. The service was great (Adrian and Stefan were so attentive) and the food was on par with fine dining in philadelphia. I was extremely impressed. Also to note, at this restaurant their house red wine was different and better than the rest of the restaurants. Lynche was great as well. The food was mostly Thai, and the sushi was so fresh. The service that we received there (Pedro was our waiter) was the best we have received at any resort or restaurant for that matter. Also to note...the rose bowl and playoffs were televisized down there (all the rooms have all the major channel and cable) and we guzzled down red stripes and nachos (that we made from their nacho bar...so good).
The entertainment was great!! I can't believe there is not more acknowledged in prior reviews in this reguard. Couples brings in some really impressive bands/singers...EVERY day. The beach bonfire with the muscian was one of our favorites...so romantic.
My favorite part of CN was the beach. Oh my how beautiful and crystal clear the waters were and how soft the sand felt as it touched your feet. It was the most beautiful beach I have been to (and I have been the too many to list here). I also went scuba diving and saw many fish on the reef, an octopus, and stingrays close to the shore. The scuba staff is awesome (Craig was so patient). Kayaking was fun as well. Seriouslly though, the beach is so beautiful (I can't wait to revisit it).

  • Stayed: January 2009, travelled as a couple
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7  Thank nikkip07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2009

My new year's resolution was to finally post this review. My husband and I came here for our honeymoon in late July/early August. And we LOVED it!! We would definitely come here again (and talk about doing just that all the time).

We landed in Montego Bay mid-morning and easily navigated through customs to the Couples lounge. We had just enough time to get water and beer before the bus left. The bus ride did last about 80 minutes, but we enjoyed seeing the countryside.

When we arrived at the resort, the staff greeted us with big smiles and "Welcome home!" It was wonderful! We had champagne while we waited to check in. After just a short wait, we were shown to our room (and our luggage was already there). The room was unbelievable!! We sprung for the Garden Suite - and it was huge. Even though it was a garden view, we could actually see the beach and the ocean (and the gazebo). The room initially only had one robe, but a quick phone call to the staff quickly remedied that. We also found two bugs in our room, but we were on the first floor so it wasn't unexpected nor a big deal. The bathroom was ridiculously large, and we loved having the jacuzzi tub in the room.

The food is delicious! The breakfasts are amazing. A couple of times we had breakfast delivered. The pastries were great, and it was nice to have breakfast in our robes on our patio. I usually found it worth the effort, though, to get waffles and omelettes at the terrace. We had lunch at the terrace on our first day. There was a wide selection and plenty of food! We also frequented the beach grill. I was a sucker for the endless nacho bar. The burgers were also good. Depending on the time we went, the wait could be a while. But we were in Jamaica!! We just had a drink till our food was ready.

The terrace was the least impressive for dinner, but the cuisine did vary nightly which was nice. The beach grill turns into the Heliconia Grill (Italian) at night. It was delicious - especially the grouper. Lychee is the newest restaurant, and it is so incredible! My husband and I both love Asian food, so we ate here twice. I wish we could have eaten there a third time. We made reservations upon arrival for Otaheite because we wanted a table for two. It was a romantic, elegant atmosphere. We ate till we were stuffed and loved it all.

Because we were in a suite, we also got evening hors d'oeuvres delivered to our room. They weren't terribly impressive, but were a nice snack prior to dinner. We also went to the Wine and Cheese party one evening. The wines were ok (nothing great), but the cheese was quite tasty. Our best sunset coincided with the Chocolate and Champagne sunset night. It was so romantic - champagne and fondue on the beach with my new husband!

We hung out at the pool bar during the afternoons, making lots of friends and trying new drinks. Some of our favorite drinks include the Hummingbird, Tequila Sunrise, Paradise Passion, Bob Marley (gotta do this!), Miami Vice, and Amaretto Stone Sour.

The evenings were always enjoyable. Most nights we checked out the entertainment at the Cassava Terrace. We saw lots of really talented musicians. We loved the steel orchestra with singers and dancers. Unbelievable! The break dancers were especially impressive. We went to the piano bar sing-a-long one evening, as well as the karaoke night. Both were fun times with the staff and fellow guests.

One evening we had a private dinner on the beach, in the massage hut. The hut was decorated with white linens, flower petals, and candles. We had a personal waitress to bring us our courses and wine and water. They even printed a menu for the night with our names and date on it!

We did most of the activities offered by the resort. I tried to learn to water-ski. The instructors were great - I am just not skilled enough! We did the snorkeling, then the night snorkeling, then the scuba diving. We hadn't done any of these activities before, but we loved them! Again, the instructors were very knowledgeable and put us at ease about swimming with sharks. :-) We didn't see sharks, but got to see lots of amazing marine life. The catamaran cruise is a definite must-do! Swimming in the caves is an amazing experience. We had a breath-taking sunset on the return trip and even saw a few dolphins!

We also went parasailing (though not through Couples). We paid $80 for both, and it was well worth it. We got awesome pictures of the island. We also visited a local church on Sunday morning. It was a unique experience. The service was long and warm, but everyone was friendly and welcoming.

We used our free honeymooners massage almost immediately. They were heavenly! During the rest of the week, we had more massages, including the deep tissue. We also tried all three locations: spa, treehouse, and hut on the beach. The treehouse is good for early afternoon, especially if you're lucky enough to have it during a rainshower. The beach is best early in the morning, or late in the day. Otherwise, the activities hut is quite noisy.

A few general tidbits:
1. The sun is harsher than you expect. We are fair, both wore 45, and still managed to get a bit pink in just a few hours.
2. My husband got bug bites on his feet and ankles. I didn't have any trouble, but bug spray at night is not a bad idea.
3. It may rain most afternoons, but it is wonderful! It usually lasts less than an hour and then the sun returns. Enjoy the "nap time"! ;-)
4. The Jamaican tree frogs are unlike any noise we've ever heard. Once we got used to them, we loved hearing them in the evenings.
5. Give yourself as much time here as possible! I would recommend a week if possible, to enjoy all the activities but not feel rushed to get everything done.

In closing, the staff is fabulous, the food and drinks are delicious, there is more than enough to do (or not do), and the accommodations are wonderfully inviting. Go now!! And take us with you!! :-)

  • Stayed: July 2008, travelled as a couple
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17  Thank bethkass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2009

I was fully prepared for anything when I came away. My husband and I went to Couples for our honeymoon, so after reading a million reviews, I was expecting much from the room.

Arrival was brilliant, the room, not so brilliant, but that is where the negatives for us ended. I thought it was the most wonderful, refreshing place to spend 2 weeks. The staff for walking angels.

The food was phenomenol, I was excited to eat every night. The italian was the only meal (once) that I found disappointing, but that is where it ended.

The beach was beautiful, the red flag service was a hit with my hubby!

I think the only area for development is the rooms. I love the whole rustic feel, but the bathroom was so unfinished and not cleaned during our entire stay, nor was the floor!! This is the only thing that lets the place down.

Enjoy...I wish we could go back tomorrow! x

11  Thank honeydreaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2009

For the first time we managed to get away for xmas, when you are used to rain at this time of year, then santa hats on the beach is weird in a good way. Some people may find faults with the all inclusive resort holiday experiance. but i like it and this resort is a good example of what it should be.
Although we chose to relax for our week there is plenty to do for those who wish to do more than lie on a beach and chill. some people may say decor is tired or this didnt work etc. we needed a bulb changed and the safe opened for us. both requests were dealt with within the half hour. the maid even came back at night to check wether she could clean the room as we had inadvertnly left the dont disturb sign on during the day.
The beach was raked every morning and we had no problem getting a sunbed. the food was good better in the resturants than the buffet. the staff were very friendly and helpful, we look forward to going back one day

  • Stayed: December 2008, travelled as a couple
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8  Thank glesgatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2008

We recently returned from a stay from Dec 8-17th, 2008. We are a mid 40 ish couple. We would rate this the best vacation of our lives for several reasons. I have been to other resorts in Aruba, Puerto Rico, Antigua, St Thomas, St Croix and just last May, Belize. The all inclusive concept is the best deal around and Couples Negril is the best run resort I have ever ben too.

Trip: We flew in from Detroit. Customs was a breeze. I had heard about the tipping of bag handlers and bus driver so was prepared. It is a modest cost and a source of income for the workers there. The couples lounge was cool but we only needed to stay 10-15 minutes as our pick up was there. The ride was interesting, about 90 minutes as we caught the late afternoon traffic coming out of MoBay. No problem. The country is third world so don't expect it to look like Ohio. Enjoy the uniqueness of it.

Arrival: We arrived at approx 7pm. We had a host who gave us a glass of champagne and a cool wet towel. We filled out a quick form and then we were shown to our room.

Room: We had learned from previous trips to the caribben that we don't spend much time in the rooms so it did not make sense to pay for the high end room. We had a garden view ( the least expensive room) and loved it. It was charming, had a great balcony overlooking the gardens and a small fridge that was restocked daily.

Grounds: The resort is lovely. Well maintained. Beach swept/raked daily. Everything was clean to a 4 star level. The main pool is very nice and was the focal point of the place.

Staff: Great staff. Everything we asked for was provided. Everyone was helpful. Hats off especially to Nigil in the Terrace Resturant. He was a most gracious host.
The bar staff was amazing in their ability to make almost every form of drink.

Beach: The beach is very nice and they have a small area for Au Natural sunbathing with its own little bar, bathroom, jaccuzzi and outdoor shower. We used all and were very pleased. Both beaches were clean and safe and had plenty of lounge chairs. We played beach volley ball on a few days and had a blast with other guests.

Food: Both my wife and I thought the food was excellent and you had your choice of resturants. Do go to the high end, reservation required resturant at least once. It is a nice touch.

Internet Cafe: Good, although could be slow at times. Try not to use it too much as it is a distraction but an essential way to communicate with family back home. You can also call back to the states from your room through the hotel operator. Easy to do and was about $2 a minute.

Water Events. We are rather athletic people and like to rock climb, hike, swim etc. However, on this vacation, we were mostly inclined to just be beach bunnies. We were there 10 days and had only 1/2 day of rain. We did snorkel, which was OK , but this is in comparison to Belize which has an awesome barrier reef. We took a quick hobbiecraft course and took one out which was also way cool. We did the catamaran trip which was fun. It goes to a place you can swim around in at a cave area. Bring your own snorkel and fins if you want. The hotel will not lend theirs out unless it is for one of their own trips. The catamaran company are not Couples employees but they too were very charming.

Off site: We did take a taxi with other couples to Rick's. If you want to see a little night life and a cool sunset, go on this trip. It is a cool place, has a reggae band and you can jump off the cliffs into the water. Caution here! The jump is about 30-40 ft. You can get hurt if you do not hit the water straight on. Do not do this if you have been drinking. I was actually surprised more people were not hurt. I am a former military parachutist, scuba diver, etc and after I got out of the water, I recommended my wife not to do it. She is a women without fear but already had a drink or two and there is no sense ruining a perfectly great vacation by getting hurt. So...it is fun...just be careful and use common sense.

I have read all the rave reviews and thought that perhaps they were overdone. After our visit, I know that they are dead on. To me, we fit the ideal reviewer: we came from Michigan which was freezing when we left, it is relatively inexpensive to go to the caribean as compared to Europe or Hawaii. We are not put off by a little inconvenience like a bath room that might not be perfect, or a few small birds flying through the breakfast area. The food was not high end by anyone's 5 star standards but then again, it was so much better than standard midwest fare.

If I had any small, wish it was better, it would be that the night life is not very happening. I am still a bit of a partier and my wife is not, so not really a big deal.

Also, we had just went to Belize 6 months earlier and while that place is cool for other reasons, it is much more expensive to go to there than Jamaica from the US.

Anyway, as testiment to what a great place this was, we are going to Couples Sans Succi in April. Based on that trip, we will decide to go either back to Negril or back to San Succi this coming December. This from a couple that has never gone to the same vacation local twice.

Go to Couples Negril. It is an ideal get away for couples. Don't be too picky. And relax, don't worry. yah mon.

  • Stayed: December 2008, travelled as a couple
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24  Thank crusher62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Couples Negril

Address: Norman Manley Blvd., Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Negril
#4 On the Beach Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#9 Romantic Hotel in Negril
#18 Family Hotel in Negril
Price Range: £313 - £984 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Couples Negril 4*
Number of rooms: 234
Official Description (provided by the hotel):
Couples Negril. A brilliant balance of elegant and eclectic. At Couples Negril, style surrounds and infuses everything in sight. From the laid-back charm of the swim-up bar to the intoxicating allure on an in-suite Jacuzzi, there’s just something about Couples Negril that says chic. Defined by imaginative, artistic features and possessing a beautiful balance of elegant and eclectic, Couples Negril is 18 acres of all-inclusive luxury, personality and pleasure. All expertly carved into the captivating landscape of Negril, Jamaica. And while our unique appointments set us apart from any other resort, our unwavering attention to your every desire has earned us recognition as the premier all-inclusive resort not only in Jamaica, but the entire Caribbean ... more   less 
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Also Known As:
Couples Negril Hotel Negril
Couples Hotel Negril
Negril Couples Hotel
Couples Negril Jamaica

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