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“Disappointed in Paradise!”

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Charela Inn / Le Vendome
Ranked #24 of 85 Hotels in Negril
Certificate of Excellence
baltimore, maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Disappointed in Paradise!”
Reviewed 7 March 2011

My husband and I booked our stay at Charela Inn last year while we were on vacation in Negril. Even though the hotel grounds are in desperate need of repair and gardening, we were impressed with the beautiful beach, spacious rooms and lovely restaurant. There's no doubt that the beach is one of the best in Negril; it's clean, well-maintained and for a generous tip to the security guard, your chaise will be reserved for you daily (otherwise, good luck!). The water there is calm, clear and inviting; no complaints!

We reserved one of the super deluxe rooms, overlooking the sea. We had been shown one when we visited last year and were impressed with the size of the bright, airy bathroom, complete with bidet. Unfortunately, our room, 314, and more specifically, our bathroom, was in dire need of repair; there were many cracked tiles, the bidet was improperly installed and never, ever had a chance of working, the commode as well as the tub and shower were raised on a tile platform 8 inches above the floor (a huge threat to anyone with joint problems, etc.!), the electrical outlet would not accommodate the hair dryer that the hotel provided (which meant you had to dry your hair in the hallway!), and the clothes closet was in the bathroom, which caused our clothing to always have a slightly damp feeling to it (fortunately, no odor!). None of the rooms are numbered and on several occasions we had unexpected visitors (once while I was in the midst of drying my hair!). The breezeways outside the rooms are tiled and extremely slippery during the rain (one gentleman fell right outside our door on the sloped pathway and cut himself severely). While there was a coffee maker provided, you weren't always guaranteed to have coffee, and never sugar or creamer. The little fridge was fine, along with the very small t.v. Our view from our balcony was lovely; however, there was nowhere to hang your wet bathing suit and we noticed quite a few people hung their towels and clothing over their railings. We felt the cost of this particular room was not at all justified; you may want to consider a less expensive unit should you decide to stay here.

The restaurant is well appointed and has seating outside for those who wish to smoke, etc. Be prepared to wait a minimum of one hour for anything you order, whether it's breakfast, lunch or dinner. We opted for a 3-day all inclusive plan and figure we spent at least 8-9 hours of our trip simply waiting for food and drinks. I'd strongly suggest going the room service route for at least breakfast and asking for your lunch to be served on the beach (you can always switch back to a table if you so decide!). The food is only fair and is somewhat inconsistent; unfortunately, quite a bit of it was inedible; whatever you do, don't order salmon; you will live to regret it!!!

In conclusion, I wouldn't consider Charela the worst hotel we've ever stayed in; I just wouldn't recommend it after seeing what else is available in the same area - nicer accommodations, same gorgeous beach, much less expensive rates.

  • Stayed February 2011, travelled as a couple
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Helpful?
3 Thank rtgaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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471 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Minneapolis
Level Contributor
143 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 6 March 2011

I'm not normally a person who likes to go to the same country twice, let alone the same hotel, but there's something about Negril and the Charela Inn. Again we had a beachfront room on the ground floor which we liked a lot. We will probably try a 2nd floor room next time to be able to keep the window/door open at night to enjoy the breezes. The location of this place can't be beat - right in the middle of Negril's great beach. Lots of shade under the palm trees. But what's really special here are the people - Clive who takes care of things on the beach, Nicola who took care of us in the restaurant and the new bartender Delroy who'd only been there a week but fit right in... all made our stay memorable. Janice, who gives massages on the beach is truly heaven sent. She sings spirituals/hymns quietly while you enjoy one of the most wonderful massages in a beautiful place. The restaurant, offers great meals using locally sourced ingredients from their farm and local producers. It's not the cheapest meal on the beach but definitely rates right up there with some of the competition on the West End (Ivan's, Rockhouse). We like to walk the beach, grab b'fast somewhere, enjoy a cheap lunch of jerk or patties on the beach and save our appetites for some great meals at Vendome. The clientele is a bit older, many from Europe, but families with children are also well served here with easy beach access and a nice pool in the garden. We loved our stay and can't wait to go back.

  • Stayed February 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank sailorgirlmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatchewan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 February 2011

We just returned from the Charela Inn and we loved Negril.
The Beach
The beach at this resort is incredible. We always had a beach chair/towel waiting for us everyday. The beach is spacious, very well maintained and has both shade and plenty of sunshine. The beach security does not allow any stragglers or local people to enter the property. The sea water is picturesque, very calm, and a great place to cool off.
This could be a downside or an upside but there are European travelers at this hotel so there are many topless women. There was a family there with young teenagers and they felt very uncomfortable with these girls bouncing around topless ... so it may not be a place you want to stay at if you are with your family or not comfortable with that.
The Garden Room
We stayed in a garden room which was very nice. The room was clean, bed was comfortable, there was a mini fridge (kept our beer cold) and the water pressure/hot water worked well. My only complaint was that we stayed in room 210 and the balcony was not private we had 2 other rooms/ppl all stuck in a corner so it was a bit uncomfortable at times.
The Restaurant/Bar
We had a few good meals at the restaurant. Breakfast was Ok but it is a bit overpriced compared to other places on the beach. We enjoyed the pasta and pizza for dinner. The food service is very slow. The bar is way too overpriced so we went across the street and bought Red Stripe from a small store kept them in our fridge. And/or we would walk to other beach bars for Happy Hour.
There are many places to stay on Seven Mile Beach so I would likely try another hotel in the future, but I would definitely try and stay around this area as the beach is one of the best on 7 mile.

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Saskgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 January 2011

Just returned from another among many holiday stays at the Charela Inn. It always feels like home away from home for us. The Charela is run like a charming Inn on the beach with the owners in residence which really sets itself aside from typical hotels in the area.
The entire staff is extremely friendly, professional and only wish to satisfy your every need in order to make your stay as pleasurable as possible.
The meals are some of the best in Negril. The beach is certainly the best in Jamaica allowing for quiet, many palm trees for shade, and beach attendants for any help and security. The gardens and landscaping are beautifully attended and our room facing the sea is always dreamlike especially at sunset.
Thanks to all for making our vacation, once again, cozy and memorable.

  • Stayed December 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank cestlabellevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmond, Oklahoma
Level Contributor
307 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 4 January 2011

I just returned from a 5 night stay at the Charela Inn and cannot provide enough good comments. Everything from the facilities, to the food and service were top notch!

With regards to the rooms, I would definitely recommend a sea view room. The view and ability to sleep with the doors open listening to the waves break each night made up for any additional cost. I had a 2nd floor room away from the restaurant/bar and would request the same room again. It was cleaned / refreshed every day when I returned from the beach.

The Charela beach is ideal. The lounge chairs are comfortable and set far enough back from the beach that you are not constantly hassled by "vendors." There are plenty of palm trees for shade as well.

I never ate dinner at the Charela, however, lunch and breakfast were delicious. The callaloo and homemade breads were some of the best treats I had while in Negril.

On top of it all - the service was flawless. Everyone had a smile and ensured that your day was going well.

My comments could drag on, but I will leave it simple ... Charela Inn = Jamaican Perfection!

  • Stayed January 2011, travelled solo
    • Value
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Helpful?
4 Thank rdubbs08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2011

We have been coming to Charela for over 25 years and have been there at Christmas for the past 7 years. The hotel is a charming inn in the middle of the nicest stretch of beach in Negril. The wide expanse of beach in front of the hotel lets you have a nice spot under the palm trees without being crowded.

Don't go to Charela expecting 5 star luxury. What you will find is one of the most picturesque spots in the Carribean. The staff is incredibly friendly and have been there for years. Go for the beachfront units and have a wonderful view from the balcony or first floor patio; all at an affordable price. There are 3 deluxe rooms look over the outdoor restaurant and the beach. Although these rooms have the nicest bathrooms, I find they can be noisy and prefer the rooms away from the bar and restaurant.

The restaurant has great food. Service, like most places in Jamaica, can be slow. On many nights, Charela has musical entertainment for your dining under the stars.

  • Stayed December 2010, travelled as a couple
    • Value
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Helpful?
4 Thank LovestoTravelmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 December 2010

I was not sure when I booked with a touroperator but since we arrive, everything went so good! they kept us dinner due to the delay of our flight. Location is incredible, in front ot beach and with a lifeguard. Food was incredible and the waitress so nice.
I would like to come back one day!

  • Stayed July 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Macian1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charela Inn / Le Vendome

Property: Charela Inn / Le Vendome
Address: Norman Manley Blvd. | P.O. Box 3033, Negril, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Negril
#15 Romantic Hotel in Negril
#16 On the Beach Hotel in Negril
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Charela Inn / Le Vendome 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Charela Inn the discreet charm of peace & tranquility, good company and fine food. Nothing more ... Nothing less. CHARELA INN resort sits elegantly on the famous Negril Beach, by the Caribbean Sea. Its fifty rooms and beach stretches 250 feet in width and 150 feet in depth of pure white sand sprinkled with coconut trees to afford natural shade to our guests. Beyond the sand lies a lawn and two large patios to dine "Al fresco" or simply sip cocktails while watching the sunset. All 47 rooms are built around an inner court yard in an Hacienda style with a round fresh water swimming pool in the centre of the yard, and a lush tropical garden with hibiscus, night jasmine, bougainvilleas etc. As well as many birds including our national doctor bird. The feeling is one of being far from the crowds -- yet a few steps away from the world of water sports and many attractions on the seven mile beach. All buildings are of two floors. Each room has either a private patio or a private balcony. All public access at Charela Inn are designed to accommodate the physically impaired, along with three dedicated ground floor rooms. Charela Inn is renowned for the friendliness and caring of its long standing staff, many being with the resort for over 15 years. Charel's longstanding repeat guests of many nationalities brings with them a true feeling of friendship and are cherished by both management and staff. ... more   less 
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Also Known As:
Charela Inn / Le Vendome Hotel Negril
Charela Hotel Negril

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