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“2nd time was better than the 1st!”
Review of CocoLaPalm Resort

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CocoLaPalm Resort
Ranked #12 of 80 Hotels in Negril
Certificate of Excellence
Lake Park, Minnesota
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“2nd time was better than the 1st!”
Reviewed 10 March 2012

We returned to Coco LaPalm this year for another week in paradise! Although we didn't get the room we would have liked it was still fantastic! The resort is small enough that no matter which room you get you are only a minute or two walk from the beach. All the staff was wonderful and accommodating. We were even given a discount for returning there this year--that amounted to around $30-40/night discount. We were pleasantly surprised. It was nice returning to a familiar place (like going home) as we knew which restaurants/bars to visit again. We found many of the friends/staff that we met last year so that was fun too. The beach security is awesome to have also. Every morning our security guards would set up the beach chairs and put towels on them for us. They pretty much know who sits where and will reserve just the right number of chairs that your group will need. I could go on and on about Coco and Negril so I will make this easy for you--just go and try it--you won't be disappointed! The next 11 months until our return will be too long!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
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ohio
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 March 2012

We just returned from Coco La Palm and I was pleased with this resort. We stayed in a king bed Jr suite, the room was great. I enjoyed having a fridge, sink, and coffee pot in the room. The housekeeping always kept it very clean. The other reviews reflect our opinion very closely, the restaurants were so so, front desk very average. Happy hour is great, location on the beach the best, security good. I would definately return, very nice resort. I loved walking to so many great bars and restaurants.

Room Tip: Stay as close to the beach as possible.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markisOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 February 2012

Had a wonderful time at Coco La Palm - the staff was great - food was lovely, although the beach bar menu was a bit limited - but whatever they served was great. The room was clean and large. The beach was beautifully kept and the security was on the ball - just fantastic and would not hesitate to go back. Noticeably there was no harassment at all on the beach, vendors walked by selling their wares but not pushy. Like everywhere else in Jamaica, a tad expensive, but expected in the tourist area. Location - fairly near to the town centre but just far away from the hustle and bustle of the town.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JamBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 February 2012

We visited Cocolapalm for the first time last June. Overall, we had a great time. The front desk staff was friendly and helpful. The Junior Suite was perfect for our family of four. A very large room w/two queen beds, table w/four chairs, sink, refrigerator, flat screen TV, large bathroom w/double sinks, and a HUGE shower with a shower head on either side. We were on the second floor which provided a great deal of privacy. We had requested a room away from the road prior to our visit, but were placed pretty close to the road. They offered to move us after two days, but we opted to stay. We could hear some car honks, and motorcycles the first day, but by the second day it didn’t bother us.

The hotel was not at full capacity so the beach and restaurant were never crowded. Shirley, who was usually our waiter, always took great care of us. We had breakfast vouchers and tried several things on the menu such as the pancakes, French toast, and ackee and saltfish. The majority of the items were just OK, but we loved the banana bread (and I don’t even like bananas)! We would venture out for lunch or dinner and had a few great lunches, at great prices next door at Chill Awhile. They also had awesome frozen fruit punch!

Coco had a great expanse of beach and excellent security. We all loved going from the beach to the pool all day long. We often had the pool to ourselves due to the light occupancy! Due to it being “low season”, we did not encounter many beach vendors at all. I actually wished there were a few more.

Cocolapalm has beautiful greenery and flowers, and is very clean. It’s a great intimate, laid back, safe and affordable place to stay. We will definitely be back!

Stayed March 2011, travelled with family
Helpful?
2 Thank emerson37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 February 2012

We avoid AI's, and this was a perfect easy alternative. Lovely beach front suite (Honeymoon) with HUGE bath, beautiful room & nice 2nd floor deck. Good restaurant on site, fun beach bar/grill. Free room service. Great staff! Pools are clean, including large, secluded hot tub. Best section of 7-mile beach - perfect sand & turquoise water - I want to go back NOW!

Room Tip: Definitely suites or jr. suites, beach front.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MinnesotaTrixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 February 2012

Coco La Palm seems to have a cult like following of repeat customers and I'm not sure why. We just returned from a week at Coco with 2 other couples. This was the 4th trip for 1 pair and the 2nd for the other. Most of the people we met at the resort were repeats. This was our first trip to Negril so we have nothing to compare our experience to.

The Pros:
One of the best beach fronts on the 7 mile.
Good security. Vendors are allowed up to you only if you motion them to approach.
Courteous, friendly staff.
Mostly a boomer crowd, pretty laid back and quieted down fairly early at night.

The Cons:
Rooms are clean, but old and rather dreary. Could really use some work.
Overpriced for a non inclusive in my opinion.
The hot water is never more than tepid in your room. The 2 couples with us had no water pressure in their 2nd floor rooms for 2 days.
Service at the bar and restaurant are slow. Service at the grill is terribly slow. Food is average.
"Island time" somehow seems to justify poor service everywhere in Negril.
Wi Fi did not work for the first 3 days.
The advertised ARRP discount only applies if you book directly through the hotel.
All in all not bad, certainly not great.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 February 2012

Trying to figure out where we want to stay this time when we go back home to Jamaica. Several years ago we stayed at CoCo La Palm and were considering them for this upcoming trip. The location of the hotel is great, the rooms very clean and basic but nice. The only reason we hadn't returned before this is because when we were there we were not made welcome. Reception at check in was cold, even when we tried to make conversation we were given the feeling of not being one of their regulars.

The room we had selected was huge. Actually too large for the two of us. One day when a maid was cleaning we asked her if we could see some of the other rooms. She was very helpful and indeed showed us several rooms. We went to the front desk and asked if we could be moved to a smaller room. Even though the smaller rooms cost less than the one we paid for we didn't care about that, we were just uncomfortabe in the room we were in. The room we booked and were staying in was large enough for a family or two couples. You would have thought we asked to be moved to the Ritz Carlton at their expense. By the way, the resort was empty. Maybe five other rooms were occuped.

Why are we writting now? Because we just read a recent review from CollenTuscany and it sounds like things haven't changed. If you aren't a regular - don't bother with this place. There are too many other great places to try.

By the way CoCo La Palm, the only way you can make guests repeaters is if you make them feel welcome the first time they are there. Maybe you are happy with groups and don't need guests during slower periods.

Thank you Colleen for your Trip Advisor review. You saved us from returning to CoCo La Palm.

Room Tip: Pick the right room at booking or you won't get moved - The front desk has proven to be UNHELPFU...
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamakinmecraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CocoLaPalm Resort

Property: CocoLaPalm Resort
Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Negril
#8 Top resorts Hotel in Negril
#8 Best Value Hotel in Negril
#15 Family Hotel in Negril
#23 Romantic Hotel in Negril
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — CocoLaPalm Resort 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
CocoLaPalm Resort was established in 1994 and is the largest of the small hotels in Negril, Jamaica. We are a family resort located on a beautiful expanse of Negril's 7-Mile Beach, with non-motorized water sports, mouthwatering cuisine and exciting entertainments for the convenience of our guests. We invite you to come and claim your spot at CocoLaPalm, we'll keep you coming back for more. ... more   less 
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Also Known As:
Cocolapalm Hotel Negril
Cocolapalm Resort Negril
Coco Palm Negril
Coco La Palm Resort
Coco La Palm Jamaica
Coco La Palm Negril

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