We read all the good reviews on this resort and chose this resort this year for our vacation. Please do not make the same mistake as we did!
My wife and I decided to take our adult kids on family vacation. It's not the first time we have to Jamaica, we usually stay at the RIU Palace on Bloody Bay but since we had the kids---7 Mile Beach seemed more fun for them.
While we dining out the first night, our safe was broken into and a large sum of money was stolen including a 14k bracelet(very nice). The kids had a cell phone and cigarettes stolen from their room.
Let me point out something- the safes are electrocnic code and the rooms lock push button types.
I called the front desk to report crime. She asked if I wanted police to which I said yes. She also said she would contact hotel manager. Later he called saying it was impossible for anybody to get into safe and he would be right up. The police detective showed up and took our statements. He was courteous and very professional. It was hours before the manager showed up and when he did!! HORRIBLE!
He called us liars and thiefs!!!! We were dumbfounded by his attitude. He interrogatted us for hours implying we were lying cheating thiefs literally saying this to our faces. He even threatened to kick us out of the the hotel on the street (his words) if we mentioned this to anyone staying at the hotel. This was an all day grilling event and into the evening.
Finally, he admitted he could open our safe with a master code.
Need I say ---I called our travel rep and we switched hotels. Still and yet, this incident ruined our vacation. Don't let it ruin yours.
- Official Description (provided by the hotel):
- CocoLaPalm Resort was established in 1994 and is the largest of the small hotels in Negril, Jamaica. We are a family resort located on a beautiful expanse of Negril's 7-Mile Beach, with non-motorized water sports, mouthwatering cuisine and exciting entertainments for the convenience of our guests. We invite you to come and claim your spot at CocoLaPalm, we'll keep you coming back for more. ... more less
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- Also Known As:
- Cocolapalm Hotel Negril
- Cocolapalm Resort Negril
- Coco Palm Negril
- Coco La Palm Resort
- Coco La Palm Jamaica
- Coco La Palm Negril