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Pure Garden Resort
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Reviews (227)
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All reviewsbourbon beachbank machinetimes square mallhot watermango treesbeautiful pooldirectly across the streetwalking distancehome away from homeconvenience storepool arealocation is greatsecurity guyscleaned dailysister propertyall inclusive vacationfull kitchen
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139 - 144 of 227 reviews
Reviewed 26 June 2014

The hotel is perfectly located in the middle of 7 miles beach and close to the best spots in Negril a part of Ricks Cafe.
The hotel meets the needed conditions if you don t want luxury and you re looking for a good located and cheap place to stay in Negril.

The room was clean and the bathroom equipped and with hot water, something not easy to find in all the hotels in Jamaica.

People working there were very nice and helpful. Although we had some little issues in our stay they were solved quickly.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Jafuster F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

I found a great deal for this hotel and decided to give it a try. Upon arrival the lobby was dark and unappealing. I stood in a double room with a kitchenette. The room was spacious. The sheets appeared to be used and the bathroom was filled with hair and bugs. I reported it to the staff and they did correct those issue. Whenever there was an issue I had to walk to the front desk. There was no phone in the room. Overall, my experience was not good and I won't be returning.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ssmallz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Attilio M, Owner at Pure Garden Resort, responded to this reviewResponded 14 October 2014

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each
and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing
many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, paint job, new flat screen tv
in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and
comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at
info@purenegril.com
if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and
improved hotel!

With much appreciation,
Nathalie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

I have stayed many times at the Pure Garden/Bungalo and love it. My room had a new toilet this time which was a water saver. The room is always cleaned with fresh towels every day and sheets every few days (trying to be a green hotel). The pool is very nice. As always the staff is awesome! They are very helpful and take suggestions well. For the price, it is a very good place to stay. Across the street from the beach and away from the late night music for those of us who are early sleepers. Looking forward to my next visit.

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014 via mobile

Conveniently located. Friendly staff. Great AC and hot water. No room service nor linen or bed change. TVs are old tubes not connected. We had 3 rooms and 1 out of the 3 had a working TV. Window in the bathroom was broken. We stayed for two days but would not recommend this property.

Stayed: May 2014, travelled with friends
2  Thank notating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Attilio M, Owner at Pure Garden Resort, responded to this reviewResponded 14 October 2014

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each
and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing
many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, paint job, new flat screen tv
in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and
comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at
info@purenegril.com
if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and
improved hotel!

With much appreciation

Thank you very much for taking the time to review our property
Nathalie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014 via mobile

My friends and I visited this property a week ago and was not happy. It has old funiture, my tv was not connected and in the closet, our sheets and towels not refreshed, no one even emptied our garbage! At night the crabs were everywhere! My bathroom had a broken window and the toliet needs to be fixed! We booked 3 rooms and all were terrible. On a brighter note..the staff were very friendly.

Stayed: April 2014, travelled with friends
Thank Notating53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Attilio M, Owner at Pure Garden Resort, responded to this reviewResponded 14 October 2014

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each
and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing
many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, paint job, new flat screen tv
in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and
comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at
info@purenegril.com
if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and
improved hotel!

With much appreciation

Thank you very much for taking the time to review our property
Nathalie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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