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“Perfection”

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The SPA Retreat Boutique Hotel
Ranked #1 of 80 Hotels in Negril
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfection”
Reviewed 12 April 2014

This place truly exceeded our expectations, despite reading every single fantastic review prior to coming. The excellence stems from a combination of the friendliest and most genuine staff you could possibly imagine, a serene setting with great amenities, and fantastic food. This place is incredible, and absolutely deserves to be rated among the best resorts in the Caribbean. We have been to numerous other "higher end" Caribbean destinations such as St John and the B.V.I, but the food and service far surpassed anything we encountered elsewhere. The property itself is flawless. So clean and well kept. I was honestly a bit worried about not having a beach, but as some of the other reviewers have said, you really don't miss it at all. We had the best days just lounging on the deck, swimming in the pool and jumping off the cliffs into the sparkling Caribbean. I wish only the best success to the property owners and especially their fantastic staff. They've got a great thing going and I cannot wait to return!

  • Stayed April 2014
    • Value
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Helpful?
3 Thank SaragMeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 7 May 2014
Thank you for your review. We are truly honored by your kind words and wonderful feedback. The team awaits your return to paradise. one love!
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
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English first
Campbellton, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 April 2014

What a beautiful place ,The view is unreal so beautiful ,My Husband and his cousin & I ,had dinner there ,the second week in march. I email to reserved a table.They answer back with in a half hour ,The service was the best ,staff are amazing ,food the best ,It was one of the best nights in Negril ,would just like to say Thank you & we will be back

  • Stayed March 2014, travelled with family
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Helpful?
2 Thank GayAnderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 28 April 2014
We are equally thankful for your visit and review! It is always a pleasure to host guests from off property in our Blue Mahoe Restaurant; open for breakfast, lunch and dinner daily. We are thrilled that you enjoyed a taste of The SPA experience and will look forward to your return as a guest of The SPA Retreat Boutique Hotel one day soon. One love!
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Westport, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2014

This was a perfect spot for a relaxing getaway for a couple! The location is perfect and the owners have done a wonderful job creating a warm, elegant and aesthetically pleasing venue. There is a strong attention to to detail throughout the whole property which is not common at all at most Caribbean accommodations. Everything from the real brass fixtures on the doors and outdoor showers to the nice wooden accents in the rooms exhibited how much thought has gone into creating this lovely facility. Most striking to us was that the service was fantastic. It was almost as though the staff anticipated our needs and wants before we did! We loved the snorkeling right in front of the hotel, we saw eagle rays, squid, skate, lobster, lionfish, etc. We did not mind that the access to the water was via ladder down the cliffs, although it might not be that easy for everyone. We really liked the relaxing environment, we never felt as though the place was crowded even though the hotel was at capacity. We ate 90% of our meals for our week long stay at the restaurant and each meal was excellent. All juices were freshly-squeezed and I brought some of the delicious coffee home with me. Spa experience was very pleasant, the staff was great and we loved having the treatments outdoors. The owners are very keen to change the image of what Jamaica has to offer. They are doing a great job utilizing the abundance of fresh fruit, vegetables and seafood that is so plentiful in Jamaica to provide a place that so many are seeking nowaways...high quality accommodation, excellent fresh cuisine, and a service-minded staff. We were so impressed when the owner gave us a credit for something we did not even ask for! We looked at all places in Negril while we were there, we would not choose any other place! It would have been nice to have a fresh-water pool and jacuzzi, but after a few days, we were so happy with our stay, that it did not matter! Donovan was like our private driver the whole time and always arrived earlier than anticipated. Richmond and Duwayne were awesome out at the pool bar and Monique and Marcia made our breakfasts so special. We very much appreciated Winsome, Jacqueline and CarrieAnne at the spa too! We shall return!

Room Tip: We had Rooftop 3 and it was perfect....halfway between the spa and the restaurant and a few steps fr...
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  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank SixLanguages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 28 April 2014
Thank you for your review. Our boutique hotel environment lends to an intimate getaway where we hope our guests will slip into an effortless state of relaxation. We are thrilled to learn that you also enjoyed the organic, farm to table cuisine offered in Blue Mahoe Restaurant. We aim to provide a well rounded health and wellness experience for all of our guests. One love.
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Denver, Colorado
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 April 2014

I will keep it short and simple. My wife and I have had the priveledge of traveling to many high end tropical destinations and The Spa in Negril gave us a different feeling than anywere else. The staff is what makes it so special. Yes the rooms, Blue Mahoe, drinks, sunsets, views, swimming, spa are simply amazing you can get these things at several other resorts. What you can't get is a staff that caters to your every need and ensures that you are completely relaxed and satisfied. I have no complaints except that I wish we could have stayed longer. Thanks for a greaet Winter get away.

Room Tip: All rooms are great. If you can afford it stay in the Seaside Cottages
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
5 Thank AlexFlournoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 28 April 2014
Thank you for your review! You have truly captured the essence of what our team works so hard to attain, a "home away from home" experience for our guests with personal service that is both warm and friendly. We are proud to welcome you as a new member of the SPA family and look forward to your next visit. Soon come!
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Chapel Hill, North Carolina
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 April 2014

Having been to several Caribbean Islands and resorts, Spa Retreat in Negril is hands down the best one we've visited. Six nights in February 2014 and we will definitely return. Small number of guests, beautiful property, with excellent attention from owners and staff alike, without feeling intrusive. The owners have worked hard to hire the right people who will embrace their values regarding work ethic and customer service. We appreciated the Seaside Cottage, spa services and outstanding meals. We were impressed with the openness to asking for and receiving feedback in order to improve. In particular, the engaging repartee with staff, especially T'Shawn, Dwayne, Richmond, and O'Mar made the trip fun.

Room Tip: Seaside Cottages are more private but may not be as spacious as the Garden rooms top and bottom. Roo...
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 28 April 2014
Thank you for your review. We are truly humbled that you feel we are "hands down the best" resort of all of the islands you have ever visited, what an honor! Our SPA family works hard to create a warm and inviting environment for all of our guests to truly feel at ease during their time in Jamaica. Until next time, one love!
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Providence, Rhode Island
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2014

We stayed for 6 days in March 2014 and absolutely loved it. So much so, in fact, that I created a TripAdvisor account just to add this review.

The grounds are just the right size and the rooftop rooms spectacular. Watching the sun set in the evening was beautiful and sitting there looking at the ocean and staying out of the sun during the day was terrific.

For us, the key had to do with meals. We're vegan and were a bit concerned about the kinds of meals we'd get. We spoke the to chef before our first meal, which turned out to be invaluable. After that, we never ordered a single thing off the menu. Instead, the chef simply surprised us at each dinner with a new dish he created. Every meal was delicious (especially the boo choi-wrapped polenta appetizer!). So, if you're vegetarian or vegan, make sure to let the staff know ahead of time and ask to speak to the chef. If you do this, you'll eat terrifically during your entire stay.

All in all, an absolutely wonderful trip. Relaxing, restful, fun, great weather, great snorkeling. We expect to return in the future.

Room Tip: Stay in the rooftop rooms. They're perfect.
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 28 April 2014
Thank you for taking the time to become a Tripadvisor member and post your review, we are humbled! Our expert chefs are excited to create fresh, organic cuisine everyday for our guests using new and inventive methods to cater to all tastes and palates. We look forward to embracing you with many more vegan specialties during your next trip to Negril! One love.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2014

We decided to try the Spa Retreat based mostly on positive internet reviews and most of them don't do this place justice. We stayed in a seasside cottage and could not have enjoyed it more. It was landscaped enough for privacy, but not enough to block the incredible ocean views. After meeting the owner you can tell this place was a true labor of love for him to build. The craftmanship in the buildings and the stone work are amazing. Rosa the dog looks over the the guests like a mother, keeping an eye on all swimmers both in the pool and ocean. The only possible negative (and it took days to find one) was there is no place for late afternoon shade for seaside cottage residents. The owner told us the stone piers on our patio were there to support a future thatched roof and it made perfect sense, he said they would be up by our next visit. Tyrone and Richmond were our favorites of a great staff.

Room Tip: seaside cottages 5-7 would probably be the quietest
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank pres6811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamiekeeley, Public Relations Manager at The SPA Retreat Boutique Hotel, responded to this review, 28 April 2014
Thank you for your review! We are pleased to learn that you enjoyed the calm and tranquility offered at our exclusive 18 villa boutique property. As Shane mentioned, we do plan to have the Seaside patios covered with additional shade that you can most definitely look forward to you upon your return. One love!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The SPA Retreat Boutique Hotel

Property: The SPA Retreat Boutique Hotel
Address: West End Cliffs | Westmoreland, Negril ., Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Negril
#1 Spa Hotel in Negril
#1 Luxury Hotel in Negril
#1 On the Beach Hotel in Negril
#4 Business Hotel in Negril
#5 Family Hotel in Negril
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The SPA Retreat Boutique Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
A true luxury escape located on the West End Cliffs of Negril, Jamaica and located on nearly 2 acres of oceanfront; this unique property extends from white sandy beach into exotic grey cliffs overlooking the vibrant turquoise hues of the Caribbean Sea. 18 Handcrafted stone cottages with spectacular tropical gardens and cliff side dining at the Blue Mahoe Restaurant will enhance your SPA escape. The SPA Retreat features an open-air day spa offering classic aesthetic treatments with a Jamaican flair. The adults only, SPA Retreat features a sea water pool, sandy beach deck, A/C, free Wi-Fi, in-room safe, yoga and specialty tours to enhance your experience. The devotion to quality and service familiar to The SPA’s Canadian locations continues to surpass guest expectations from the moment your flight touches down. We look forward to having you as our guest! ... more   less 
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Also Known As:
The Spa Retreat Hotel Negril
Heart Beat Seaside Retreat Negril

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