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“Good time, didn't meet expectation”

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Sandals Negril Beach Resort & Spa
Ranked #10 of 80 Hotels in Negril
Certificate of Excellence
Birmingham, Alabama
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good time, didn't meet expectation”
Reviewed 8 October 2009

We went to celebrate our one year anniversary. We had seen great reviews on several travel sites. We were disappointed in our room. It was small with nowhere to sit other than the bed. It looked worn. It was a good view on the beach with a small balcony. There was plenty of food choices and alcohol abounded. There were lots of choices for activities. The service was good from the wait staff. The conceirge was disappointing. We had expressed our disappointment with the room and were told in 2 days there may be an upgrade. We were never contacted by the staff about this again. The food was very good. The wine was not. We had a fabulous private dinner on the beach as our anniversary dinner. That was the highlight. I am always amazed in 2009 that there is not free internet at this price level of resort.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bamatravelers08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Washington state
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2009

We stayed at Sandals Negril for the second time. We had stayed here 2 years ago and were impressed. We were treated Like royalty. We didn't think that it could be better than last time but it was. The staff is amazing. We found that not only are they attentive but you feel that each and every one genuinely care about your having a great vacation. The room was great. (we were in the Palms block) The food was outstanding. Even the room service food was excelent. Bar service was friendly, the pools were well maintained as were the grounds. We were offered the opportunity to make coments about any staff members that we felt were exceptional. We were unable to pick out a clear winner as they ALL were so great. I would recomend this resort to any of my friends and do plan on returning. You will love it as we did.

  • Stayed September 2009, travelled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank itybitybob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2009

We had a GREAT vacation at Sandals Negril!!

Facilities are superb - but the people really make it a truly enjoyable experience.

We were pleased with the friendly service provided by all of the staff. Here’s a special thanks to Julian at the Grill and Michael at the Bayside. They provided almost anything that we desired – even a fresh coconut and breadfruit!! Julian, we loved the volcano sauce!!

In terms of entertainment, Sherrie was great and at the gym, Ian was very patient. And, who can forget the exotic Althea?

Best of all, even Management participated in making everyone comfortable. Horace, the general manager, came around personally to ensure that everyone was happy; and his rendition of “big bamboo” was fantastic. Of course, Wolfgang was wonderful too.

Thank you all for a really great time! We enjoyed our vacation and have fond memories of the beautiful, friendly people at Sandals.

D&D Canada.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DSS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, NE
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2009

Our trip to Sandals Negril can be summed up with one word-EXCEPTIONAL. This was our first trip with Sandals and we decided to go there for our honeymoon. The white sand beaches are fabulous & well kept. The staff is sincere, friendly and extremely helpful. They're willing to bend over backwards to get you anything you want. As someone who has traveled to beach destinations all over to places like Costa Rica, Puerto Rico & Mexico (some that were all-inclusive) I have to say that Sandals Negril is at the TOP of my list. There was always food and drink available during anytime of the day/night & if we wanted to stay in we could call and order a cheese and cracker tray with a bottle of wine. Not to mention the food was absolutely to die for...which I've found isn't always the case at all-inclusive spots. I'm sooooo happy with everything they did and have a feeling it will be hard to do any vacation in the future if it's not with this extraordinary company (SANDALS).

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
2 Thank Jlotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2009

We honeymooned at Sandals Negril from Sept. 27-Oct.4. We stayed in the Private Entrance River Swimup Suites, and had Myron and Basil as butlers. To say that our week was amazing would be an understatement. We didn't have to lift a finger at any point during our stay.
The people of the resort are extraordinary. They are more than willing to help at any time. The sayings "no problem", and "no worries" were something we heard often. We will definitely be returning to this resort within the near future!!! A++++

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank MrsHon2B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dover kent
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2009

After a 9hr flight we was greeted like royalty at the sandels lounge at the airport.
arrived at the hotel and was very happy with everything warm towels on arrival check in was a breeze.
Arrived at room and was slightly disappointed by our room dark and closed inn with no window bathroom was in need of re-decorating,
Visited reception to voice my unhappiness, spoke to the Duty Manager Nichelle she was so helpful and we had a new room that was much better and meet all our requirements.
The Holiday Begins........
The manager Horaces was a top quailty nothing was to much and he was always around to oversea the running of things
The staff are so happy and always glad to see you.... Julian, Jermaine, donavan at the grill bar,I miss you all very much and your grill cheese with onion and tomato.
My partner Dived Daily and said that the Dive Team were so good at there jobs he felt 100% safe at all times.
I myself laid on a sunbed and chris the barman served me cold drinks all day, Chris..... well what can i say he, is a star and he made the best bbc i ever had.
Well the Weather was lovely Rain late afternoon but it did,nt last long.
I would return to sandals Negril in a heartbeat.
Don,t Lisen to bad reports go there and experiance it for yourself.
I never believed in heaven until i went to Sandals Negril.

  • Stayed September 2009, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank happykel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2009

Outstanding - we just returned from Sandals Negril and had one of the best vacation weeks of our lives together. Everything was outstanding, the food, the bar, the staff, the room, the wait staff (especially Edison), the bar staff (Beverly was fantastic), the beach, the entertainment and the total resort. Can't wait to return to this romantic resort! Just Outstanding!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TJ_III
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Negril Beach Resort & Spa

Property: Sandals Negril Beach Resort & Spa
Address: Norman Manley Boulevard, Negril 167, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Negril
#6 On the Beach Hotel in Negril
#6 Top resorts Hotel in Negril
#8 Luxury Hotel in Negril
#9 Spa Hotel in Negril
#10 Family Hotel in Negril
#13 Romantic Hotel in Negril
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sandals Negril Beach Resort & Spa 5*
Number of rooms: 223
Official Description (provided by the hotel):
Located on Negril's pristine 7-mile white sand beach•Phenomenal bedroom oceanfront suites set upon a relaxing crystal lagoon•Ultra luxurious one-bedroom millionaire honeymoon suites with private plunge pool•Seven exquisite dining options•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row•Voted Sandals Negril Beach Resort & Spa “Jamaica's Leading Hotel” (2nd consecutive year)•Five Star Diamond Resort, American Academy of Hospitality Science ... more   less 
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Also Known As:
Sandals Negril Beach Hotel Negril
Sandals Negril Beach Resort And Spa
Sandals Jamaica
Sandals Negril Jamaica
Sandals Resort

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