I just had the most fantastic vacation at Sandy Haven Resort. It was absolutely perfect from the beach location, elegant decor, ever friendly staff and well prepared and presented meals.
I was a little skeptical when I saw negative comments in a few of the reviews but upon our arrival I was quickly put at ease. The staff are sweet and helpful. We received a genuine, warm welcome from the front desk, (Tanya and later Tamar) who attended to our every request so politely and efficiently. In no time we felt right at home; I noticed the hotel's atmosphere entices people at the resort to be friendly, mingle and become quickly acquainted.
At breakfast the actual owners, Ann and Steven, would greet us and the other guests and what I found truly unique and refreshing was how sincerely interested they were in our vacation experience and were always quick to help or assist with planning site seeing trips or just giving general information on the local activities. I have to mention this one instance where I had mentioned I'd never had fresh coconut water and Ann surprised us with two fresh coconuts the next day.
Pops was also a real gem, he helped us when arranging snorkel trips, parasailing and jet skiing (we did all of them! :D) Even Charm, the room attendant was pleasant and helpful (she graciously took care of some laundering requests we had).
We ate out a few times and did not bother to eat outside for the rest of the trip. Bongos, the hotel's restaurant was by far superior to anywhere else we tried in Negril, such an unexpected bonus. The food is truly remarkable.
My boyfriend surprised me with a romantic dinner on the beach. Words can not even begin to describe.... the ocean, the setting, the food! We were tended to by Solomon, who served us competently, professionally and always with a smile.
We had stayed in one of the luxury Ocean front rooms, which was outfitted with the most comfortable soaking tub...which we took advantage of... it was perfection! As part of the surprise that night the staff prepared the bath for two complete with chilled Prosseco and champagne flutes, rose petals and bath salts ... the epitome of pure romance.
I will not forget this vacation and will readily return to Sandy Haven again and again.
- Official Description (provided by the hotel):
- An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 35 units of luxury guest rooms and suites. The Sandy Haven Resort experience goes far beyond bricks and walls. The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. ... more less
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