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“A Wonderful Retreat”
Review of Sandy Haven Resort

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Sandy Haven Resort
Ranked #16 of 81 Hotels in Negril
Certificate of Excellence
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A Wonderful Retreat”
Reviewed 24 May 2014

This boutique hotel offered my husband and i a wonderful retreat last summer. I especially appreciated our oceanfront room where we were able to walk right out onto the patio, have breakfast and then walk a few more steps, right down to the beach. Our room was spacious and comfortable and, as a mature couple, we appreciated that there were not a lot of little kids. The food was delicious and prepared by a young chef with a lot of creativity and we appreciated that the owner/manger was attentive to our needs. We didn't venture out much but for dinner and, while there are a lot of good restaurants around, we like the jerk chicken shack across the road too. All in all we had a blast and hope to go back again next year!

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Suzan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRsm, Reservations at Sandy Haven Resort, responded to this review, 26 May 2014
Dear Valued Partner,

Thank you for making Sandy Haven Resort your luxury vacation destination of choice. We here at Sandy Haven value all our guests feedback and we thank you for thanking the time to endorse our beautiful property. We are particularly pleased that you enjoyed your stay in one of our Deluxe Ocean Front Rooms as we strive daily to ensure that all our rooms are of the highest quality as we cater to your every needs.
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646 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (263)
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English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2014

This wonderful little updated boutique hotel is sitting along the 7 mile beach area. Rooms are large, airy and with comfortable comfortable beds.The sunsets and the beach are breathtaking. The ground are kept very clean.There is security on the premises that do a great job of keeping the beach hagglers from bothering you too much.SH staff provides great customer service accommodated every single request we had. We enjoyed the weather, the ocean, and the people.The pool area is tiny and not worth sitting, especially since there is an amazing beach a few steps away.

I also read lots of complaints regarding the water at SH prior to our trip, however we had no water issues whatsoever. All in all this was a lovely relaxing getaway, if you are looking for a nightlife or any entertainment this is not your place.

Room Tip: Rooms along the walk way have no privacy.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank DivineShay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRsm, Reservation at Sandy Haven Resort, responded to this review, 26 May 2014
Dear valued Partner,

Thank you for choosing Sandy Haven Resort for your recent vacation destination and we appreciate you taking the time to write this review about our property. We are pleased that your stay with us was quite memorable and we are certainly looking forward to many more returns. Thank you also for taking notice that our grounds was always well kept as we take pride in creating the perfect ambiance for your comfort. Thank you again for you review and we are looking forward to have you.

Regards
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Espoo, Finland
Level 5 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 May 2014

The hotel was very nice and the staff was very friendly. The hotel is on the beach and the sunbeds are the best ones I saw on the beach. The food (lunch/snacks) are very good at the beach bar... even though they are more expensive than the next bar.

I arrived (before my friend who came by another flight) the reception did not have the sea view room we had reserved. My travel agent and also I myself wrote to the hotel that we wanted a twin room, but they did not have that for us for the first night. It was not easy to have a answer back from a hotel when I wrote to them via internet pages... I had to write to them twice. But we had the right room next night, so it was ok.

The hotel does arrange pickup from airport, but it is more expencive than if you arrange that yourself.

Overall the staff is very friendly. And the reception ladies were able to reserve restaurants for us, we just had to ask and it was done!

The breakfast is very nice and you can also get mimosas... Usually we had to ask for mimosa, coffee or juice at least couple of times before we had those and the service was not that quick.

The rooms and beds were very nice and clean. The pool was not that big but we were usually at the beach so that did not bother us. The peddlers were not able to come near the hotel sunbeds... and that was very nice. But if you wanted, you could buy juice, fruits etc. from them.

So I definitely would go back there!

Room Tip: Sea view room only have a narrow view from the balcony
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
2 Thank AnnikkiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHRsm, Reservations at Sandy Haven Resort, responded to this review, 28 May 2014
Dear Valued Partner,

Thank for choosing Sandy Haven Resort as your preferred hotel of choice. We know you could have taken your business elsewhere as such we are very appreciative of the fact that you have decided on staying with us. I am very pleased that you have truly enjoyed your vacation and I am happy that the hotel staff was attentive to your needs and tried as best as possible to make you stay an enjoyable one. I notice you had mentioned that our airport transfer service was a little more expensive than the average; the reason for this is because your safety is our number one priority as such we have to provide highly trained drivers who are not only certified but have the requisite licenses to transport tourist. Consequently, you are paying not just for transport but the added benefit that your journey to and from the hotel will be hassle and accident free and if some unforeseen occurrence do take place you will be fully covered.

Thank you and we are certainly looking forward to having you here again.
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North Scituate, Rhode Island
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2014 via mobile

Although we were stressed out and put off before we arrived because the hotel refused to let the four of us stay in one room--even for one night--we arrived to pleasant staff and a really beautiful hotel. Don't look too close, though, as you'll see the flaws. It was a pleasant stay, nonetheless. I would, however, recommend that they enclose the "spa" for a much more serene experience for their guests. (But Melissa gives a great deep tissue massage!)

Stayed March 2014, travelled with friends
Helpful?
3 Thank Juanita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 April 2014 via mobile

beautiful spot on 7mile beach, suntsets are breathtaking from the ocean front rooms at SH. the grounds are kept very clean the pool and hot as well.
this is a wonderful spot if you prefer the smaller hotel, 2 mins from room to lobby. they have a excellent restaurant within the hotel if u choose not to venture out.

SH staff provides great customer service accommodated every single request we had. never felt like we had to tip.

I read lots of complaints regarding the water at SH prior to our trip, however we had no water issues whatsoever.


Stayed April 2014, travelled as a couple
Helpful?
3 Thank summer1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2014

Five Star Boutique Hotel.

WE were so impressed with the quality of the food and service, the best in Negril.
You feel as though you are the only clients there, they spend a lot of time making sure you a truly satisfied with your dining experience. The food presentation rivals anything you would get from a elegant restaurant in the states. Glad to have made the trip out to Sandy Haven again.

Room Tip: Ocean view
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheErnstmiester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2014

I was a bit concerned at first with the hot water situation but it was fixed before we arrived. The hotel is beautiful and the staff is great with the exception of a few things. On our last day, we awoke at 7am to take a dip in the ocean. When we asked about towels they said they don't bring towels out so early but how hard is it to bring out 2 towels? Food at the hotel was good but a little pricey. Our friends who stayed at another hotel comes to our hotel to eat breakfast. When they got her eggs wrong they refused to make her another order! It's just eggs. Seems like they dont follow the "customers always right" rule. I guess it depends on who is serving u. Linton was great! Always willing to help! Pops was great too! Most of the staff was very friendly. I will definitely return to sandy haven!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lovetravel804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandy Haven Resort

Property: Sandy Haven Resort
Address: Norman Manley Boulevard, Negril, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #16 of 81 Hotels in Negril
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sandy Haven Resort 4*
Number of rooms: 35
Official Description (provided by the hotel):
An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 35 units of luxury guest rooms and suites. The Sandy Haven Resort experience goes far beyond bricks and walls. The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. ... more   less 
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