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“Home away from Home”

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Jamaica Tamboo Resort
Ranked #17 of 43 Negril B&B and Inns
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home away from Home”
Reviewed 1 May 2014

I absolutely must say that when searching for a place to stay in Jamaica, comfortability and convince is key .And I get all of those things and more when I stay at Tamboo. I have stayed at this resort several times and I am never disappointed.We were so close to the water! Staff is extremely accommodating and the location is SUPERB.Not to mention the authentic cuisine, which merges both traditional with modern dishes. Part of the beauty of staying in Jamaica is interacting with the locals and experiencing the culture. The staff at Tamboo goes out of their way to make each guest feel like FAMILY. What more can you ask for??We are prepping for our summer vacay and as usual it will be TAMBOO every time.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
1 Thank Sheena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTambooResort, Owner at Jamaica Tamboo Resort, responded to this review, 25 January 2017
We were happy to have hosted you again and thank you for your comments. I am happy that you had a great time with us. We are always improving on our quality and service to ensure that you continue to have a pleasant experience with each visit. We hope to host you again in the future.
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69 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
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English first
Annapolis, Maryland
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 March 2014

The rooms may not be 5 star status but it serves it's purpose if you know what you get in Negril. The place is safe the staff are always looking out for you on and off the property it's right in the middle of everything food is good,and the services offered are great. If you are a stuck up vacationer Tamboo is not for you...See you next time Tamboo my room at the end second floor facing the water...have it ready!

  • Stayed March 2014
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Helpful?
3 Thank JazzNY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTambooResort, Owner at Jamaica Tamboo Resort, responded to this review, 25 January 2017
Thank you for your comments and I am glad that you had a great stay with us. We are looking forward to hosting you again in the future and your room on the second floor is ready whenever you are.
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Fair Haven, Vermont
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 February 2014

My boyfriend and I had a wonderful stay at Jamaica Tamboo. Our room was very clean and comfortable. The staff were so friendly and welcoming. When I got a bad sunburn, Vanessa brought me aloe from her own garden. We looked forward to and experienced a delicious breakfast every morning and the lobster pizza in the evening is amazing! The beach was beautiful and kept very clean. The only drawback was the very noisy nightclub next door that played extremely loud music until 4-4:30am making sleep difficult.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Reneé M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTambooResort, Owner at Jamaica Tamboo Resort, responded to this review, 25 January 2017
Thank you for your comments and i am happy that you had a great time with us. Since your stay with us there has been a great decrease in the noise level due to the closure of the venue next door to us. We hope that your next visit will be more enjoyable and relaxing than your last.




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Windsor, Canada
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 February 2014

The people here make it a nice spot... the fact it is attached to the beach is a bonus. The rooms are groose, we spent 2 nights here, and the price was ridiculous for what we offered... our first night was great, room was cool... etc... second stay the room smelled like a dingy old bar, the bathroom was filthy, the mold in the showers disgusting, and the beds were so uncomfortable.. I slept ontop of my towel from home.. wouldn't truly reccomend this place. Sorry... but the manager seems cool, however the last night we stayed there was a robbery around 4:30am... I can't blame the hotel for that.. because people should stay clear of bringing ANYONE back to their rooms.. may have been a lesson learned for the occupant. This hotel does have guards at the beach and the entrance... so wouldn't pass blame on the staff. The restaruant staff were great, and very accomodating.. I would only suggest items you have on the menu to have in stock.. plantain, was never made available, and that is a jamacian staple. Honestly would I stay here again.. probably not, but out of desperation.. i might.. just for the convenience of the beach. When booking places online, do your homework, read reviews.. don't just settle.. we had to .. and it wasn't the greatest choice.. ... happy travels.

Room Tip: There is no pool on site, you are at the beach so it's not necessary.. we didn't use room se...
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  • Stayed February 2014, travelled with family
    • Value
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Helpful?
3 Thank Carmelcoated G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Guest Relations Manager at Jamaica Tamboo Resort, responded to this review, 27 February 2014
We are sorry about the housekeeping issues you encountered with your room. We will have a meeting with our team to discuss this. We are working hard to raise standards in every area and thank you for bringing this to our attention. Thank you for staying with us.
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Travellers are raving about these Negril hotels

New Orleans, Louisiana
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 January 2014

If you want to stay on the gorgeous white sand beach of Negril, but don't want to pay as much as most of the hotels charge, you should stay here. Just be warned that there is a night club RIGHT next door that blares music till 4am. Also note, you won't have windows that close properly. There's no avoiding the loud music.

On the plus side, it's right on the beach, the restaurant is decent, and the service is just fine.

There was some mold on the ceiling of the bathroom, and the TV remote had a yucky hair or two on it... I have no complaints about the bed or the room. We did have A/C, which was nice.

Room Tip: Closer to the beach = closer to the source of the night club music.
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  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank Colleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Guest Relations Manager at Jamaica Tamboo Resort, responded to this review, 17 February 2014
We're sorry you had this experience.Thankfully for our guests, authorities in Negril have forced the nightclub to turn down the volume. Loud music late at night is no longer an issue.

We apologize for the problem with your remote and the mold in your bathroom. We will work with our housekeeping staff to fix these problems. Thanks for staying with us.
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Gainesville, Florida, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 December 2013

My sister and I spent a short vacation at Jamaica Tamboo from 12/7/13 to 12/10/13 for my birthday. I purchased a Groupon for this hotel and thought it would appropriately suit our travel needs.
The staff at Jamaica Tamboo were very accommodating, helpful, and friendly. Rushay and John did their best to compensate for the various kinks. It was Vanessa who made our trip very comfortable. She was awesome! We looked forward to her positive attitude and smiling face at breakfast each morning. Raquelle and Rocky were great also.
We were greatly disappointed with the quality of the room(s). In fact, we asked to be moved to a different room after finding a wig and a plastic bag under the sink. The faucets were also filthy. It was very disappointing. However, Rushay switched our room and it seemed to be a slight improvement. The floors were clean in this room. After my request to have someone clean the filthy faucet in the second room, she obliged and it was cleaned. The toilet was pretty gross and there was an ongoing issue with ants. The sheets on the bed were torn and not changed for the duration of our visit. There were black stains on them. The biggest issue for us was the neighboring club that blasted the music until 4:00-4:30 am - literally! There was no sleeping. It was so loud that we could make out the words to the songs. There was no phone, no safe, and no iron (although I requested one, it never came).
One of the perks of Jamaica Tamboo was its location. Not only is it on the beach, but it is in close proximity to mini-marts, restaurants, and a mall with some cool shops and an office where you can book excursions. Everyone was very respectful, helpful, and fun. Despite the conditions of the room, we had a wonderful experience that afforded us the opportunity to encounter some wonderful people!

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
4 Thank Mimi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Guest Relations Manager at Jamaica Tamboo Resort, responded to this review, 17 February 2014
Thank you for your positive comments about our staff. We're glad you enjoyed your stay despite having some concerns.

We agree it is unacceptable that you found a wig in your bathroom. Dirty faucets are also not okay. We will work with our housekeeping team to make sure rooms and bathrooms are ready before guests check-in. We've also bought new bed linen and towels.
We're working hard every day to improve our facilities. Thanks for staying with us.
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Cut Off, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

The resort is on the beach. All the floors and bath are ceramic tile. It is exceptionally clean. The people are VERY friendly and welcoming. It is very safe. The police are constantly patrolling the beach. Jackie did an excellent job of arranging transportation for us. The service staff were very attentive to our needs without being overbearing. The food was authentic, fresh, and very good. The beds and pillows were clean and comfortable.There is a salon on site. Good service, reasonable prices, great company and conversation. I highly recommend this place for an authentic Jamaican beach experience.

  • Stayed October 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cajuncatholicgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTambooResort, Owner at Jamaica Tamboo Resort, responded to this review, 25 January 2017
I am happy that you had a great time with us and thank you for your comments. We are always improving on the quality and service of the hotel to ensure you always have a pleasant experience with each visit. We hope to host you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jamaica Tamboo Resort

Property: Jamaica Tamboo Resort
Address: Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #17 of 43 B&Bs / Inns in Negril
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jamaica Tamboo Resort 3*
Number of rooms: 16
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