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“An amazing vacation with Family.”

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ClubHotel Riu Negril
Ranked #26 of 80 Hotels in Negril
Certificate of Excellence
Reviewed 29 July 2014

Six of us spent three nights and four days at this property for a the first time, having stayed at RIU Montego Bay previously. We all collectively had a great time and found it difficult to leave and return to the reality of our normal lives. The services offered are varied and ensured that we never felt bored at any time. The facilities were clean and well maintained, along with staff that have well trained in customer service. There is however one area which could be improved. We were affected by second hand smoke on several occasions, which was unfortunate and its is also illegal for smoking in public places within Jamaica. It is recommended that the Hotel implements the Jamaican legislation on the smoking ban in public places.

Room Tip: Beach front
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank jamaica07Kingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 July 2014

Greetings internet readers.
I had a very nice stay and overall I would rate it highly and recommend this hotel.
It is an ideal place for those who would mainly wish to stay in one location and do very little. The staff were friendly and attentive especially in the restaurants. Our party had five vegetarians and there was a good range of vegetarian choice available.
It is an all inclusive hotel with plenty of alcohol in the bars and the room so not ideal for anyone without self control.
It has a good beach and security to ensure the patrons are not over pestered by pedlars, but take a stroll further along and you will be harassed by locals trying to sell their wares. I think someone should tell them to try the soft sell approach and they would be more successful.

One thing that astounds me though is the location of the hair dryer in the bathroom immediately above a wash basin. I dread the thought of a guest occidentally dropping the hair dryer when the basin has water in it.

Room Tip: When I stayed not all of the rooms were occupied, but when the room above me was used I was disturbe...
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  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

We recently stayed at The ClubHotel Riu in Negril, Jamaica with 14 family members and friends to celebrate my sister-in-law Fabulous 40th Birthday Party and we had a phenomenal time! The ClubHotel Riu Negril is a great place to getaway from it all and take in the tropical atmosphere.
Over the years hotels sell us on “perks” of in-room WiFi, plasma TVs, iPod charging stations but The ClubHotel Riu Negril forward-thinking of promoting their lack of technology and connectivity broke our technology addiction! We were able to take in Negril's natural beauty and simply relax. The cuisine at the resort was amazing. The Jerk Chicken and Curry Chicken is mouthwatering and the delicious food options made it so easy to try a little of everything and always felt satisfied.
While we were at the Riu, we were blessed to meet Valecia or as she is known in Jamaica, "Natalee"! Natalee who works for Scuba Caribe Water Sports, made our time in Negril so memorable. She made sure the Boston Crew participated in all the activities like kayaking, paddle boating and snorkeling. Natalee also provided us with a private catamaran excursion up 7 mile island towards Rick Cafe and Margaritaville where we enjoyed the breathtaking views, amazing sunset while the Captain also our bartender, made us a "wicked awesome" drink called, "Ting" which he made with Jamaican Appleton Rum (shhhhhh)!!!
In the evening we "turned it up" Boston Style at The "Pacha" Discotheque. After a long day we would unwind by listening to waves crashing along the beach which provided a peaceful environment.
When you come to Negril, Jamaica please ask for Natalee who works for Scuba Caribe Water Sports at the Club Hotel Riu. Natalee will greet you with her radiant smile and book you on amazing excursions with make your vacation memorable. There is a saying, "you will be judged by what you do, not what you say." Natalee provided excellent customer service because she formed a relationship with my family and friends and provided us with us with great time we will never forget!
Ya Mon everything is Irie!!!

Room Tip: You must get ocean view rooms
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  • Stayed: June 2014, travelled with friends
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    • Rooms
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2  Thank Cheydalyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

16 of us stayed this June at this resort and we had an amazing time. The service in particular about one staff person named Natalee. Any questions we had, she had an answer. She displayed so much knowledge and amazing customer service. She made our stay there so welcoming. If you go here please go see Natalee at the Scube Water Sports near the pool.

Juanita from Boston, MA

Room Tip: Recommend Ocean view rooms
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  • Stayed: June 2014, travelled with friends
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3  Thank Juanita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

This hotel is the perfect combination of luxury and fun! Having never been to Jamaica before, my husband and I were so pleased we chose the Riu Negril as we got a real taste of Jamaica here, from the live reggae music to the market stalls further up the beach and the rum!

The hotel itself is very clean and the staff seemed to be working constantly to clean up after guests all over the hotel. The entertainers are enthusiastic and great fun but not too intrusive. The main thing I noticed was that we were always greeted with a smile, when going for breakfast, ordering a drink or even just walking around the hotel, the staff were so friendly and made us feel welcome.

The location of this Riu hotel is brilliant, right on the beach and being in Negril the beach was beautiful, white sands, palm trees and turquoise sea, you couldn't ask for a better setting.

All in all we had a perfect honeymoon here and would definitely go back!

Room Tip: Any room in the first 2 blocks. We were in 1113 (the first block) which had a sea view.
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  • Stayed: July 2014, travelled as a couple
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4  Thank HannahLouise86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

Do not try to phone or contact anybody staying at this hotel, as 20 minutes for answer of the phone is a minimum. Hopefully nobody has an emergency and needs to contact a guest. Tried to call continuously throughout the day only to be answered on the fourth attempt after starting to call first time 9am , fifteen minutes ringing with no answer, call again at 11am-same story, called again at 1 pm- this time twenty minutes ringing- no answer. Finally called back at 1:30pm and phone was answered around 1:45 pm. Thankfully it wasn't a serious emergency!

  • Stayed: July 2014, travelled with family
    • Service
3  Thank khadijah92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

A total of 16 family and friend just returned from a week at the RIU Clubhotel Negril. This was the 4th time that my daughter & I had stayed at this resort. We just love the atmosphere & employees that work at the RIU. We love bringing friends and family here! This resort is located in Bloddy Bay, which means you have all the advantages of the ocean without the waves! The resort is a great size for a group to be able to enjoy each other's company or spend time alone. There are activities daily if you care to join in. We did a catamaran excursions to Rick's in Negrl to snorkel and watch some cliff diving. Also a great place to watch the sunset! We also did a bus trip to Margaritaville on 7 Mile Beach. We had a drink there and then ventured along the beach to find a local restaurant for dinner! We enjoy a meal at Cosmos! A restaurant owned & operated by locals since 1976!

Room Tip: The resort really has no bad rooms!
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  • Stayed: June 2014, travelled with friends
    • Sleep Quality
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7  Thank Sheartravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Negril
#20 On the Beach Hotel in Negril
#20 Top resorts Hotel in Negril
#37 Romantic Hotel in Negril
Price Range: £169 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Official Description (provided by the hotel):
* Newly renovated in November 2015 * Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril

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