We stayed here for our honeymoon early June 2014. It was a last minuet booking, but the reviews so far read well. Our first impression was very good. Warm welcome, glass of sparkling wine, the front of house man Christopher, walked us round the pool area and explained what was what, which was nice.
The only small issues we faced are, we were told me needed to give a £300 security deposit before we checked into our room. This we were not aware of, but we were informed it was just a 'hold' and no charge would be made, unless we damaged our room. We continued with our stay happily, this certainly didn't bother us. However, at check out we discovered we has been charged £300 and that this was now refunded back to our card. As I said, this wasn't exactly an issue, but to be informed prior to arrival, and be informed that a charge would be placed on the card, I think it a must for the hotel and tour operators in future.
The reception does not offer currency exchange for any amounts on a card, nor anything worth changing, £100 was, much to large an amount to change over for this hotel. Again, not being informed prior to arrival posed a problem. As in the hotel info book, it says "24 hour currency exchange at reception" Again, I would advise you to take all cash you wish to spend, and of course your card if you go out shopping at the mall etc. As the cash machine around the corner never had cash in it to draw.
The reception lady, was the least helpful and happy of all the staff. This was rare, as every member of staff you see and talk to are wonderful, could not do enough for you. This very much made our stay much more enjoyable.
If you desire to purchase a bottle of champagne, order this in advance if your meal. We experienced an issue in the Italian restaurant, where we ordered and it still had not arrived by our main course. The team were very good and apologetic, but I think having a couple of bottles chilled in each restaurant would be a good idea. Also, just as I am fussy, there are far too many white wines on the menu. Having a small selection would be ample at an All inclusive.
Overall, the staff, location, weather and food was WONDERFUL! I would stay again and recommend to my friends and family. A room away from the road would be better, it can be rather noisy at times, but nothing that would stop an enjoyable stay.
Take a visit to Ricks cafe is a must and go see Dr Love down the beach (walk a small distance to the left of the hotel) he sell lovely gifts.
A Dirty Banana is the best drink! And room service is top notch.
Quick note to the hotel, wifi needs to be more reliable and perhaps free in more areas. This is a reasonably expensive hotel already, without paying more for you wifi.
Remember, this review is a personal opinion, take with a pinch of salt if you wish. Thanks for reading.
- Official Description (provided by the hotel):
- Situated on a coveted stretch of Negril's world-famous Seven Mile Beach, Azul Beach Resort Sensatori Jamaica is a pristine paradise where couples, families, friends and colleagues can reconnect beneath brilliant blue skies and tropical sunshine. This oceanfront hotel offers spacious, contemporary oceanfront accommodations, with special adults-only sections dedicated exclusively to romantic honeymoon suites. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. There's a world-class spa. Premium liquor. Live entertainment day and night. A near endless variety of activities on land and in the crystal clear waters. And supervised programs for kids and teens designed to make sure everyone has a great time. ... more less
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