On arrival to this hotel you are encouraged to relax while they take care of everything. You are shown to the room and our first impression was that we had reached paradise. The bathroom was lovely. As was the room we had a swim up room. There has been a lot of negative reviews on these not getting any sun. Ours did have sun as the sun moved round in the day but I personally LOVED this feature and would thoroughly recommend anyone to book it. The all inclusive mini bar was a nice touch.
The positives of this resort -
The biggest one is the staff ( I never thought I would write that) They are incredible and will do anything for you! Prince and Carian especially.
Palms - I don't think this gets enough positive press. We thoroughly enjoyed every meal that we had in here and always found some thing to eat. At breakfast the egg lady was great and if you ask will get you Eggs Benedict.
Italian - I know people have been negative about the portion sizes, I think because they don't realise that you are supposed to order a starter, pasta and meat course (as in Italy) but doing this I was always full and enjoyed this.
Smoothie bar - My favourite part was the cookie jar - they tasted very good.
Gourmet corner - we enjoyed the Jamaican pattie from here.
Pools - The pools were a good size and always kept very clean.
Beach - The beach was amazing and if you walk down the beach you will see that the Sensatori part of beach is much better quality than near by Sandals and further Hedonism.
Water sports centre - They don't apply any pressure they give you the information that you asked for. We went snorkelling with them and would highly recommend it to anyone.
The bar - the staff are great and you can get branded drinks from here. They have cocktail menus but the staff always make up different cocktails. You could go a whole 2 weeks and never have the same drink twice!!
The lounge - This was also a nice place to go and have a drink and again would play any music that you requested.
The rep (Nicky) - My partner wanted to watch a football match which wasn't on the room TV. The rep and the hotel tried many different ways to try and ensure that my partner was able to watch the match. Unfortunately it wasn't possible but they tried their hardest and that is what counts!
Anything you ask for the hotel will try their best to make it happen! Nicky was very approachable and always visible around the resort. She also went to the shops for guests when necessary.
The negatives - Shade on the beach - The only shade there is on the beach is from the Bali Beds however these are limited and people were getting up at 5 am to reserve these. There are rules about not reserving them until 7 and if you don't return in 2 hours losing the bed, however these are not enforced in anyway. This is an issue that the hotel needs to address.
Spa - We had a complimentary foot massage on the beach and it was outstanding, however after deciding to book a massage we were shocked by the high prices and as a matter of principal refused to pay the price.
Beach party and Pool party to be honest we only attended one of these and found the food to be of a lower standard and didn't particularly enjoy this.
Entertainment - The entertainment was very low key and although they had some talented entertainers this needs to be improved on. On a Thursday look out for the magician around the 7 mile bar he is amazing.
There is no major negatives about this hotel just things that need tweaking to make it 5* resort.
A lot of people have talked about children in our opinion this isn't a resort for children. Most of the children there were bored and jumping off bridges and on peoples swim ups and things. Or running around and screaming at night. This was due to them having nothing to do. So although we didn't travel with children from what we saw we wouldn't recommend it for people with children.
Club Mobay - We didn't book club Mobay either way we were on the coach in 25 minutes on arrival! When leaving we got through immigration faster than some people who had book Club Mobay. However I think that this is all pot luck as I know some people who had very bad wait times and would highly recommend it.
One love bus tour - this was a brilliant afternoon/evening and I would highly recommend it.
Anybody going to this hotel Carian the concierge works for a local charity and needs resources for children so anything you could take over would be very appreciated and gratefully received! Including stationary, toys or even clothes.
We met some of the most amazing people on holiday staff and guests. They helped to make this one of the best holidays that we have ever had. The people defiantly made this hotel for us. We wouldn't hesitate to go back to the hotel or book another Sensatori. However I wouldn't go somewhere because it was a Sensatori particularly either.
To sum up Great room (loved the swim up), Great food, Great drink, Great staff and Great holiday. A few little niggles but nothing that would spoil your holiday.
An amazing holiday.
- Official Description (provided by the hotel):
- Situated on a coveted stretch of Negril's world-famous Seven Mile Beach, Azul Beach Resort Sensatori Jamaica is a pristine paradise where couples, families, friends and colleagues can reconnect beneath brilliant blue skies and tropical sunshine. This oceanfront hotel offers spacious, contemporary oceanfront accommodations, with special adults-only sections dedicated exclusively to romantic honeymoon suites. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. There's a world-class spa. Premium liquor. Live entertainment day and night. A near endless variety of activities on land and in the crystal clear waters. And supervised programs for kids and teens designed to make sure everyone has a great time. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Azul Beach Resort Sensatori Jamaica by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.