My sister decided to get married in Jamaica, and when the hotel of her choice was booked out 2 years in advance, she settled on having her wedding at Negril Escape Resort and Spa. She had no idea what she was getting into, nor her guests and wedding party for that matter. Don't let their website fool you. The hotel is not well kept at all. The rooms are very dirty and not maintained. Everything is extremely old, and falling apart. Every towel or sheet we received was heavily stained. The maids did not remove sheets and towels, or clean up well at all during our stay. As a result most of our rooms were riddled with bugs of all sorts. I personally had to buy cleaning supplies and clean up our room over and over again so that my family did not have to stay in that type of filth. We were there for 8 days and 4 of those days we did not have water or power. If we had water it was freezing cold. Not to mention it was about 90 degrees at the time, so we were sweating in our rooms on many occasions while we were trying to sleep. Another misconception on their website is that they are a 'resort and spa', but there is no 'spa'. No facials, mud baths, nail services, which are the type of services most "SPAS" have when referred to by that term. Instead all there was, was a gazebo with a couple of sheets covering it while a man gives you $100 massage that's not worth $20. Then proceeds to ask you if you want to "smoke"? I guess with hopes that you will be so out of it you won't notice how poor the massage was in the first place. The hotel tells you online that the rooms come with safes, irons, blow dryers, and that there is complimentary shuttle service, all free of charge, however they requested us to pay for all of these items when asked. We even had a shuttle driver chase us down for payment when he took us shopping. When we argued that their website stated that all of these items were complimentary, they argued back. They definitely don't have their guest's interests at heart. They are out to make a quick buck, and they don't care if you enjoy your stay or if you are well accomodated at all. Another negative is there is no vending machines or soda machines of any kind on the premises. So if you want a snack or something to eat, you are forced to take their so called "Complimentary" shuttle to a local restaurant, or eat a their restaurant on the premises. Just remember that you can't be hungry when you eat anywhere in Jamaica, especially at Negril Escape's Restaurant b/c it takes 2-3 hours to receive a meal. The only thing that was true is they did have a beautiful view of the ocean and the hotel does sit on a cliff. So the view is breathtaking. But other than that, I would not recommend staying there at all. The worse thing of it all, is all of us stayed there for my sister's sake b/c she was getting married there and we were in her wedding party. So they made tons of money off of us since we filled the resort with family and friends. The average cost is $150-200 a night to stay in their rooms or suites and for that in the US, you would be treated like a king and queen. But not at Negril Escape. You are treated like the "help", and given the worse possible place to sleep and eat. Not to mention, their rooms which are $100 (lowest price) a night are smaller than the average wardrobe closet in the US. Also, definitely don't hold a wedding there. Their wedding planner and his assistants screwed up my sister's wedding so badly, and then tried to charge her and her husband more money even though they had a signed contract with the resort and their amount due was not supposed to exceed the agreed terms on the contract. Nonetheless, we did not feel like we had a relaxing vacation, or any fun for that matter. We were so upset when our trip was complete, we could not wait to get back to the U.S. Myself and the other guests did express how displeased we were with their service and accomodations at Negril Escape, and the hotel managers did not care one bit. They had nothing to say, and did not attempt to make sure we left happy in any way. They just couldn't wait for us to pay so that they could make that quick buck, which was their main goal all along. So, as you can read, I'm a very unsatisfied customer. I would strongly recommend that if you do ever vacation in Jamaica, DO NOT stay at Negril Escape Resort and Spa!!!!!!!!!!! It's a DEFINITE WASTE OF MONEY!!!!!!!!!!!
- Official Description (provided by the hotel):
- Boutique resort Located on the cliffs in Negril. Offers a natural, holistic environment. Gardens and paths winding through the limestone to the sea. Swim, snorkle, or scuba dive-(Negril Scuba Centre is located here!) enjoy a message in our spa on the edge of the cliff, or just relax by the pool. 10 cottages- each reflecting the rich,vibrant cultural heritage of Jamaica,from India to Africa, Asia to Europe. Service personalized to the guest's individual wishes. Come Escape, relax, and rejuvenate your body and soul. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Negril Escape Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Negril Escape Hotel Negril
- Negril Escape Resort And Spa