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“We found paradise at the Villas Sur Mer” 5 of 5 bubbles
Review of Villas Sur Mer

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Villas Sur Mer
Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We found paradise at the Villas Sur Mer”
5 of 5 bubbles Reviewed 10 November 2010

Hello my name is Linda and I recently stayed at the Villas Sur Mer along with my husband Charlie, and our two friends from Italy (Enrico and Vania).
First I'd like to say that my husband and I have been coming to Negril for the last 12 years and never have we ever encountered such a helpful and courteous staff as we did last week at the villas. We toured the property last April while staying at Catcha Falling Star, again the staff was very helpful by showing us both sides of the property and what it had to offer. This time in November we decided to stay on the property to see what it was all about. First we met Magonna, who was very nice and helpful. She went out of her way to make our stay a great one. To name a few things she set up a night where we would be able to use the Seaside Villas personal chef, which was a huge hit with our group, we ended up staying a total of 5 days and used the chef for all of them. The Chef was another part of the staff that we enjoyed very much and look forward to using in the future. He was very knowledgeable about Jamaican cuisine and very friendly in the kitchen. He was willing to explain his style of cooking from the preparation to execution of the dishes made. Having him was one of the highlights of our trip, by far the best food that we have ever had in Jamaica. Richard was another member of your group who also went above and beyond our expectations. He helped out if there was any sort of room issues (i.e. TV, ceiling fan, pool). Just an all around nice guy whom we enjoyed his company during our stay. Everyone on the property from the housekeeper, Shaky the grounds keeper to Roy the night guard was a pleasure to deal with. Like I mentioned before my husband, friends and I have traveled to Negril a ton of times but this experience at the Villas Sur Mer gave us a whole new perspective of the West End. I just wanted to write and thank the staff for giving me one of the best vacations that I have had in Jamaica I also want you to know that your attentiveness to your guests doesn't go un noticed, we really appreciate the efforts to make our stay a great one at the Villas Sur Mer. We look forward to staying again in the near future.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charlielin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Ottawa, Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 July 2010

Where do you start when you have such a beautiful place to describe? It was a marvelous adventure and holiday we had in Jamaica, and the Villas Sur Mer left us with a wonderful lasting impression of tropical beauty. We were in our own cottage getaway, with the lagoon pool as our backdrop, and total privacy, which we appreciated so much. Everyone was so helpful, and truly a pleasure. We had organized to have groceries sent to the cottage upon our arrival, and it was the best idea yet. We had fresh fruits and tropical juices at our disposal and a wonderful private veranda that gave us a bird's eye view of the resort. We sucked on mangoes during the day, and refreshed in the glorious lagoon pool every afternoon. We even took a "skinny dip" during one of those hot evenings. For days, we were the only ones at the resort, so it was really quiet, but there was so much to do in Negril. We loved the private grotto cove, with the underground pathway, so romantic. We can’t stop thinking about how beautiful our surroundings were. We even got a chance to visit the real Villa Sur Mer across the road; perfect for a family gathering or getaway. I must say, our only regret was not putting on enough insect repellant; lots of mosquitoes. Apart from that, hubby and I had no other complaints. The pictures don’t do the place justice. Many thanks to Richard, Margaret, Magonna, and all the others who made our stay pleasant. We will be back again soon!

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CaribbeanQueen1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 July 2010

My husband and I just returned from a vacation at the Lagoon Cottages in Negril Jamaica. I travel often and this is the first time that I have taken the time to write a review. This place warrants it! The property is beautifully landscaped, the cottages are clean and nicely decorated. And it is located right across the street from Ricks Cafe and other nice places to eat (Visit Three Dives Jerk Center). The pool and its towering waterfall transports you away to another world. It is also very economical.
My husband and I really enjoyed staying at the lovely Villas Sur Mer. It was an experience we will not soon forget. It was total luxury. The management and staff offered the best in customer service. I could not have asked for a better stay. Special thanks to Richard, Fletcher, Shanghai and Magoona.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dkdkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brecksville, Ohio
1 review
5 of 5 bubbles Reviewed 22 June 2010

Viias Sur Mer welcomed us with open arms, ready to accomodate our every need. The staff were exceptionally warm and treated us like royalty. We stayed in a cottage, which was decorated with sharp island flair. The bed was soooo comfortable...and the A.C. was a welcome retreat! The grounds are manicured and gorgeous...a plethora of tropical plants...wish we could take some home to the states. The staff provided all our transportaion around Negril...including a cell phone for our convenience. Very well managed; professional and personalized service to help make our dreams come true and create memories of relaxing tranquil paradise!

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mama200102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 April 2010

We just returned from Villas Sur Mer, Negril where we hosted our wedding for 47 friends and family and all I can say is WOW! Originally booked at The Caves and chose to cancel and book here thanks to a tip from an awesome Wedding Planner - Ari. This is a spectacular location and even better than the website depicts. The staff, accommodation and comfort level are second to none. We have traveled to Negril 2-3 times a year for several years now and I can tell you nothing compares. We stayed at the 6 bedroom Villa for 3 nights including the wedding night and upon arrival it took my breath away. They have every luxury you could imagine and a vista that appears straight out of your dreams. Like us, our guests were blown away by the location and its views. Robert or "Master Chef" as we came to call him is just that - a master at his craft. Donna is the most kind and discreet dream weaver and Magonna is so accommodating. If you ever have a chance to stay here I promise you - Rockhouse, The Caves, nothing even compares. It's pricey but worth every penny.

  • Stayed April 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SweetJamaicaTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario Canada
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 17 February 2010

As we write this review, we are seated on the balcony of our villa, sadly waiting for the bus to take us back to Montego Bay Airport, thinking back on a perfect 8-day vacation.

The Property

The pictures on their website do not accurately reflect the heaven-on-earth feel of the property. The jungle-like vegetation creates immediate intimacy. Each villa has a distinctive architecture (from the mission-style church to the chinese-style villa #4 to the polynesian #8). This creates a visual interest that is absent from the large resorts where only the numbers beside each room differentiate one building from another.

There is one important aspect that is not explicitly stated on their website: only the seaside villa is on the actual cliffs. The cottages are a separate property across the street. Their only access to the cliffs is through the grotto tunnel under the street -- a very romantic set-up with the advantage that there is ABSOLUTELY no street noise nor noises from Rick's Cafe. If the Seaside villa is not rented, the staff will gladly open the gate to use the clifftop deck and pool. We preferred the stay at the lagoon pool with its setting in a lush tropical rock garden and waterfall.

The Cottages

The cottages are built along a central path perpendicular to the street. If you prefer to lounge in the grotto or the seaside deck, the lower-numbered cottages will be closer. If you prefer to lounge at the lagoon pool, the higher-numbered cottage will be closer. Cottages 4-8 are larger and are staggered along the property, offering a little more privacy than cottages 1-3. Cottage #8 (ours) sits directly atop the waterfall and is the last one on the property. We enjoyed the added privacy created by the pool, which became our own private backyard, and the total absence of foot traffic. In our opinion, cottage #7 is the one that offers the least privacy as its front porch faces the pool's sundeck.

Second-floor cottages will be cooler as the drafts and winds can freely flow through them but they will be noisier as there is less of a barrier to block the sounds of barking/howling dogs and music from nearby local bars and homes -- bring earplugs if you are a light sleeper.

The beds and linens are very comfortable and the air conditioning units in each make for a very comfortable sleep.

The Staff

Magonna, Richard, Randy, Fletcher, Mr Singh, Donna, Carol and Shakes are very friendly, always making sure that you are well taken care of, and always within easy reach via the cellphone you receive upon check-in. Richard will gladly drive you to the local grocery store to pick up anything you need.

Restaurants

Of course, each villa comes with a kitchen, so you need not ever leave the property should you desire to stay. Bring a can rim opener though if you intend to cook: strangely, none are to be found! It seems that half of the top-10 tripadvisor restaurants in Negril are located with walking distance of the Villas. We preferred Ivan's (at Catcha Falling Star) and the Hungry Lion. For lunch, make sure to try Alice's and Ras Rody's (the roadside stand immediately after Alice's). Jerk chicken from the vendor next to the property (who caters to the tours buses coming into Rick's) is very good as well, but only available between 4-6pm.

The Cove

The surf can be strong so some days it will be impossible to swim. We recommend always using fins. The snorkeling was not the best in the Carribean, but the most interesting was around the coral heads at the foot of the grotto ladder. There was the usual Carribean reef-life (blue tangs, surgeon fish, soldier fish, trumpet fish, urchins) but we also sighted a small school of small barracudas and eight foot-long squids. The cave on the left side is home to hundreds of bats. Night snorkeling revealed the different life that comes out at night: lobsters, shrimps, sea cucumbers, even a small spotted moray out on the hunt. We saw one lion fish -- a beautiful but nasty invasive non-native species.

Rick's Cafe

We had to shake our head at this carnival. Hundreds of people bussing from Montego Bay and from as far as Ocho Rios (a 4hr bus trip one way!) to spend 90 minutes in a modern, American-style bar. This place prints money! Our advice: go to Ivan's at Catcha to watch the sunset then go to Rick's once the hordes have left if you absolutely want to try cliff jumping. Otherwise, skip it.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trufflelvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
1 review
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 3 February 2010

My wife and I found Villa Sur Mer on line while investigating affordable, but nice, places on an island to have our wedding. My wife worked tirelessly over several months to work out the details for our visit and planned everything so that it would be perfect for our family and close friends. There were 26 people in our group and we had the entire main house and several villas on the other side of the street. Unfortunately, our problems started stacking up from the beginning of our stay.

First, the cook we had coordinated to assist us with our pre and post wedding parties attempted to charge us a ridiculously high rate for his services. Although the owner, Peter, was surprisingly not in Jamaica during our trip, he called in and talked to the cook and his manager (Magonna) and apologized for their efforts to get additional money from us.

Second, after we had left Jamaica and were on our honeymoon, Peter contacted my wife and accused her of all kinds of fraudulent activities. The truth is that my wife and I were leaving Jamaica a day earlier than the rest of our party and I went to see Magonna to settle our tab. Since we were paying for ourselves as well as three of our family members, we wanted to make sure the bill was paid. My mother also came to that meeting so she could settle her tab as well. My mother and I spent an hour with Magonna and paid exactly what she asked us to pay without discussion. I would have paid whatever she asked. I thought everything was fine and left. We are all professional people and we don't have any interest in not paying people for their services.

Approximately four days later on my honeymoon, Peter contacted my wife and accused her of all sorts of horrible things. He said that he was going to charge us for a room that wasn't used, when whatever changes that were made were done by MAGONNA, not our party. He also said that our group underpaid Magonna by $600. He said he was going to charge the credit cards of each of the offendors (who hailed from all over the country and Bermuda) if he didn't hear from us immediately. Besides the fact that he was suggesting he was going to illegally charge people's credit cards, and besides the fact that he should not be maintaining personal banking information after the fact, and besides the fact that he obviously wasn't enough of a business person to communicate the charges to Magonna before he left the island, he should have begun the conversation by owning up to the fact that Magonna had made some sort of error. I asked for receipts so that we could verify what he was saying because Magonna had clearly labored over whatever the charges were for a long time before we left. He was resistant. I finally told him I would personally pay the $600 to avoid an effort by him to threaten the guests of our wedding. But it has left a horrible taste in my mouth because I feel like Villa Sur Mer made an accounting error and thought the best way to correct their error was to disparage, threaten and try to intimidate, me, my wife, family and friends for their errors.

I don't think they are bad people and clearly have a nice place. All of this ended in a horrible experience for my wife and I, however, and I wanted to share our experience.



Villa Sur Mer is a nice place to stay, but I have to admit my wife and I will never visit there again. It's really sad that we cannot even fully enjoy an important experience in our lives together because of bad business practices.

  • Stayed July 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
23 Thank Love2limit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villas Sur Mer

Property: Villas Sur Mer
Address: West End Road, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 47 Speciality Lodging in Negril
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Villas Sur Mer 4*
Number of rooms: 24
Official Description (provided by the hotel):
Situated in the stunning cliffs of West end Negril, Villas Sur Mer offers luxurious accommodations that offer privacy, and tranquility. Villas Sur Mer is only steps away from the cliff divers of the famous Rick's café or a short drive to seven mile beach. We offer unforgettable guests experiences that will leave you wanting to return again and again. Our six bedroom seaside villa is truly the jewel of the cliffs of Negril. It offers a personal Chef and housekeeper and each bedroom has its own en suite bathroom. The breathtaking views of the turquoise waters of the Caribbean Sea can be seen while sipping a red stripe at your own private bar, in the hot tub or lounging in our private pool, atop the private, most majestic Brazilian hardwood deck which will be yours for your stay. Across the road, we have several 1, 2, and 3 bedroom beautifully appointed villas nestled in a tropical garden setting. Each villa comes equipped with a kitchenette and each bedroom has an en suite bathroom. Sit on your private garden veranda and watch the hummingbirds flicker by.....or sip on a refreshing drink poolside at our cascading waterfall pool, with a super large Jacuzzi on another beautiful deck. Don't forget, we also have an underground cave walkway leading to an ocean deck that allows ocean access for swimming/snorkeling in the turquoise waters below. Enjoy a couple's massage on the deck in the am or pm, or yoga, or simply a sun worshipping experience like never before. A Villas Sur Mer vacation will give you long lasting memories that will have you missing Jamaica the moment you get back home. ... more   less 
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Also Known As:
Villas Sur Mer Hotel Negril

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