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“reasonable and rustic”

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Bay View Eco Resort & Spa
Ranked #16 of 26 Port Antonio B&B and Inns
Trelawny
Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“reasonable and rustic”
4 of 5 bubbles Reviewed 28 May 2014

Bay view offers large, clean rooms in a very natural setting. Ideal for a person exploring the island and needing a good safe place to stay at a reasonable price. a/c, hot water and cable TV are all functional.

Room Tip: mango building or ackee buildings are nice.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BZTMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaelgayle, General Manager at Bay View Eco Resort & Spa, responded to this review, 29 October 2014
Thanks and look forward seeing you again. Bring some friends.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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41 reviews from our community

Traveller rating
    14
    16
    4
    1
    6
See reviews for
6
23
3
2
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
Jamaica
Level Contributor
204 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed 2 May 2014

Yes there are not many options in terms of hotels in Portland but I was not impressed with this property. From the outside it looks one of the better options in Portland but the rooms are nothing to write home about. The sheets are moldy, the bathroom doesn't "feel" clean, the water at breakfast had particles in it, the cutlery wasn't cleaned properly, the TV in the room has no remote and the cable wasn't working, the lower pipe in the shower was broken, and the hotel pool was out of service. I stayed only overnight so for the couple hours I had to deal with it- but I could not stay longer and I would not return. If you like nature and not very fussy you may be o.k with the property but I was not impressed! Oh, the girl at the front desk that checked us in was however very friendly and was probably the only reason we decided to stay there after she was kind enough to show us the room. I however didn't pick up on the faults until after...ooops!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikey-Nishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaelgayle, General Manager at Bay View Eco Resort & Spa, responded to this review, 29 October 2014
We are indeed sorry we were not able to meet your expectations. I take it very personal and can assure you we have since acted on those comments.
Thanks and we do apologize and hope you will reconsider not staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
132 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

Although there are bits and pieces that need upgrading, overall, this is a lovely place to stay mainly because of its lush gardens and surroundings and because of the the patios available with the rooms. Be sure not to overlook the spa. I had a divine massage!

Stayed March 2014, travelled with friends
Helpful?
4 Thank Edna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaelgayle, General Manager at Bay View Eco Resort & Spa, responded to this review, 29 October 2014
It feels good hearing those kind words of encouragement, and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
120 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

Have a stayed at a few places in Port Antonio and have to say this is one of the better options. We had a Jr Suite in the Ackee block of rooms. Very spacious room with huge bed, nice patio, fridge, sink and microwave. Great housekeeping staff, room was always clean and fresh. Had breakfast daily and all was good including service. Nice pool and deck area and lush grounds. Can't really ask for more. Really enjoyed our stay and will return.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sammyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaelgayle, General Manager at Bay View Eco Resort & Spa, responded to this review, 29 October 2014
Thanks for those comments and we are truly encouraged by them. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mandeville, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 August 2013

Great location, it offered the basics which was what we needed...air conditioning, hot water etc. The price was reasonable and also included breakfast. Very clean resort with an excellent view. Convenient decks for hanging out. The staff were very helpful and accommodating. Would definitely visit again.

Room Tip: Choose the rooms closer to the deck/breakfast area as the view is far better. Mango is further up th...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy-Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaelgayle, General Manager at Bay View Eco Resort & Spa, responded to this review, 29 October 2014
We thank you for those kind words. We would like to use this opportunity to update you on tow things will make your next stay more enjoyable.
1. Digital cable is now installed in all our rooms.
2. Internet service Free WiFi is now available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 July 2013

i dont like writing negative reviews, but whoever owns this place needs a reality check. i get the impression that wherever they can skimp on money, they have. the rooms had no fridge, no safe, no phones, no room service, no mosquito nets (and gaps in the walls so the mosquitos could get in), and no complimentary water bottles, and the hotel has no guest extras at all (like ice machine/vending machines, etc), which may sound picky but there is nothing within 10 mins drive to from this place, so you cant exactly 'walk down to the local store to get a snack'. they even had no internet service in the rooms for the week I was there also, due to a technical problem, which was very inconvenient as we had to sit in the lobby in the heat, getting eaten by mosquitos just to check our mail. I was there for business so the phones were a real issue, as we had to walk from one end of the resort (often in the rain) to the other to talk to our friends in other rooms, and its also a safety issue to not have anyway to raise an alarm, plus any calls i had to make i needed to use skype, and there was no room internet, so it was all very frustrating. One of the main things though for me personally, is that i booked this hotel because they claim to be an 'eco' resort.....but they don't do anything at all to reduce their environmental footprint, like producing power, sourcing organic food, etc, and they don't even do the basics, like recycling (at all), so the 'ECO' title of this place is just fluff. and by the way, there is no 'bay view' either, you cant see a bay from anywhere in the resort. i know its a 3rd world country, and its 150$ a night so im not expecting the ritz, but i expect basic services for that price. the staff were mostly great, as were all the people in jamaica, and the food was very good.....but that wasn't enough to make it worth repeating.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank peter k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaelgayle, General Manager at Bay View Eco Resort & Spa, responded to this review, 29 October 2014
We are indeed sorry to hear of your bad experience while staying with us. I can assure you the directors have received your comments and is working to address those issues raised.
Thanks and we still look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay View Eco Resort & Spa

Property: Bay View Eco Resort & Spa
Address: Anchovy Main Rd., Port Antonio, Jamaica
Region: Caribbean > Jamaica > Portland Parish > Port Antonio
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 26 B&Bs / Inns in Port Antonio
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Bay View Eco Resort & Spa 3*
Number of rooms: 33
Official Description (provided by the hotel):
Bay View Eco Resort & Spa is a thirty three rooms - boutique type hotel situated on the cusp of a hill, amidst the flora and fauna, just four miles east of Port Antonio, Portland. Ideal for nature lovers and persons who are seeking a quiet vacation in peaceful surroundings. Pleasant, courteous staff. Great place for health or yoga retreats, family reunions, small weddings. ... more   less 
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Also Known As:
Bay View Eco Resort & Spa Jamaica/Port Antonio

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