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“No idea of customer service.”

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Ranked #37 of 43 Restaurants in Port Antonio
Cuisines: Jamaican
Restaurant details
Reviewed 8 April 2013

Restaurant is well located upstairs in a quaint building near to Titchfield just outside of but still within easy walking distance of the center of Port Antonio. It is a local restaurant but caters to tourists as well. I ordered curried goat but, luckily for me, they did not have enough so i deferred to my wife and sister in law and let them have what they had of it. What the restaurant presented as curried goat was corned goat! It was so salty that it could have sent anyones blood pressure through the roof. To complete the perfect disaster it was cold. Yes cold. We called over the waitress and she said she was sorry and had been telling her supervisor all day that the diners had been complaining. We asked to see the owner but as he was not there we ended up with the supervisor who denied knowing about the situation and insisted that we were the only customers to complain that day. She said that she was sorry that the meal was not edible but offered no remedy. We will never visit that restaurant again and they should be ashamed of themselves.

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank travellingman1352
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