This was our fourth trip to Jamaica, the first being to Sandals Beaches resort in Negril, the second to Couples Tower Isle Ocho Rios and the third to Braco Trelawny (last minute deal). I would rate the hotel, cleanliness, friendliness, food and the room accomodations on par to both Beaches and Couples. The staff were so friendly, and went out of their way to smile, and make you smile!! I just felt comfortable from the moment I arrived. The Don Pablo section is very nice, makes it a little quieter around the pool area. I agree with the other reviews about the reserving of the cabanas and chairs though. There should be some sort of policy, many cabanas had towels on them throughout the day with no one there??
The staff at the Don Pablo pool bar were awesome, the evening entertainment at the pool bar area was awesome and fun, and the disco and karaoke were a blast, thanks to the great people that we met while there!!!
We had absolutely no problem with air conditioning in our room, or in any of the restaurants, and we were there during 38c weather, March 26-30th.
My only issue that I had with this resort was the shuttle service to the hotel. We arrived at the airport at 12:45pm, and yet did not arrive at the hotel until 4pm, due to sitting at the airport for over an hour on the shuttle waiting for it to be full?? Then when we arrived at the hotel we were taken to a room for check in, by this time many were tired, hot and hungry, so we asked if we could just get our key without having the "introduction" to the hotel. I think that when paying the extra for the "Don Pablo" section, it would be a great idea to offer a separate shuttle, or even be given the option to upgrade to a private transfer for a nominal fee?? Then the check in needs to be expedited - a nice idea would be to have the check in completed on the hour long transfer to the hotel!!
We have never travelled to the same resort twice, but I would actually consider returning to this hotel - would do a private airport transfer though, unless they sort out the shuttle issue!!
I hope to "Soon come back"!!!
- Official Description (provided by the hotel):
- Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. Pueblo Principe: stores, live music, shows, bars and disco. Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas ... more less
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- Also Known As:
- Luxury Bahia Principe Runaway Bay Don Pablo Collection Jamaica, Caribbean