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“Great service,and food... ok beach”

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Luxury Bahia Principe Runaway Bay Don Pablo Collection
Ranked #5 of 14 Hotels in Runaway Bay
Certificate of Excellence
Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great service,and food... ok beach”
Reviewed 17 August 2014 via mobile

This was an incredible vacation with my fiancé and myself. Service was incredible and the food was great- the jerk chicken is a must! Beach is a bit of a walk and the night life could be more fun. As well, if you stay at this resort, make sure you stay in the luxury section. The other posts of the hotel are far too noisy and busy...spend the extra $100 bucks and have a great time.

Stayed May 2014, travelled as a couple
Helpful?
4 Thank gbuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 18 August 2014
Dear Guest,

Our main goal strives in having a great ambience to satisfy our guest’s requirements, we are glad to learn that you and your fiance had a incredibly vacation with us.

Thank you so much for taking your time to share your experience with us and we hope to have the opportunity to host you in the near future.

Yours Faithfully,

Cassandra Gentles
Luxury Bahia Principe Runaway Bay Don Pablo Collection
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (855)
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st bruno que canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 August 2014

After 10 trips in the caribbean,we finally found what we were looking for. We stayed in the Don Pablo Collection, and it was well worth the price. From the moment we arrived to our departure it was absolutly incredible, the room is beautiful and very clean thanks to our maid Donette, all the staff we met made us feel special . The food is more than excellent , we went to all the "à la carte" restautant and the only one we did not like very much was the Mikado, the best is without a doubt the Don Pablo, it's a must ! The breakfast at the Picasso is simply the best way to start your day.We spent most of our time at the beach and it was great, the pool of the DPC is very quite and relaxing, the staff is simply amazing. We did appreciate the live music near the pool at night . We will definitly go back next year, and we would definitely recommend the resort to our friends.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
8 Thank daniel p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 18 August 2014
Dear Daniel,

It is a pleasure to know that you enjoyed your stay with us at our incredible resort. We are pleased to know that you enjoyed our room, food, beach, pool, live music and service form our amazing staff.

We look forward to hosting you and your family again next year.

Yours Respectfully,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 August 2014

This was our first time to Jamaica and FIRST all inclusive vacation ever...and will be very hard to beat or even match.
From the minute we arrived at the Grand Bahia everything was exceptional!
We stayed in the Don Pablo collection, and could not have asked for better service. The attention that ALL staff provided was overwhelming.
The Beach was perfect, the pool amazing for the quietness in the Don Pablo section and full of fun and entertainment in the other areas.
The food was fanatastic - especially the Seafood Night @ Orchid! Lobster tails and crab legs were cooked to perfection.
The breakfasts were great, lots of variety (the bloody Mary's a MUST). The dinners at the alla carte restaurants were also very good with a lot to choose from.
The hotel rooms and surrounding areas were very (Very) clean. Hat's off the to day and night crew for doing such an amazing job, very professional and always smiling!

If I could offer any suggestions it would be just one - The nightly entertainment at the square needs a little attention, however the main lounge bar area had great talent!
This trip was an amazing experience, will definitely be back and would highly recommend this resort to anyone looking to travel to Jamaica.
Thank you to the staff @ the grand Bahia - a special thank you to Loraine Broderick and her crew at the Don Pablo lounge, you truly made this the best trip possible for our whole family.

Room Tip: All rooms seem to have a great view. Choose a higher floor if possible.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
10 Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 17 August 2014
Dear Valued Guest,

Firstly, we would like to say thank you choosing the Luxury Bahia Principe Runaway Bay Don Pablo Collection and it was our pleasure hosting you. We are pleased to know that you enjoyed our perfect beach, amazing pool, entertainment, and fantastic food especially the seafood night at the Orchid, room, grounds and the service of our hardworking team.

We do hope to have the opportunity to host you again in our hotel.

Best Regards,


Cassandra Gentles
Luxury Bahia Principe Runaway Bay Don Pablo Collection
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Philadelphia, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 August 2014

Great resort! Special thank you to the staff which is very helpful, friendly, and very skillful. Especial thank you Ms. Loraine Broderick, Assistant Director, Executive Assistant Manager and our morning (Ms. D.) and night maids (Ms. N.). They made our trip unforgettable.

This was a family trip with two adult girls (19 years old) in Adult Only part of the resort. The check in and out amazed us: made us to feel VIP. The rooms in this resort are big and really gorgeous. Our rooms were located near each other on the private/quiet side of the hotel (24608/24609) with the big enough balconies. We had easy access to every restaurant on the huge area of the resort. The food is 24/7. Great and huge pool, great activities.We had continuous service at the luxury part of the beach and the pool. I would definitely recommend it to family and friends.

Room Tip: Rooms in the building 24 are quieter.
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Lavr69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 14 August 2014
Dear Valued Guest,

First of all, on behalf of the Management and staff at the Luxury Bahia Principe Runaway Bay Don Pablo Collection we would like to say thank you for choosing us to provide you with such great service. It is a pleasure to know that you have enjoyed the room, restaurants, food, pool, entertainment and the service of our staff. We would also like to have you know that we have extended your warm gratitude to the following staff members that you have mentioned.

Thank you for choosing us as your holiday destination and we hope to host you and your family again in the near future to provide you with another unforgettable vacation.

Warm Regards,


Cassandra Gentles
Luxury Bahia Principe Runaway Bay Don Pablo Collection
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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2014

I enjoyed my stay at the resort. Restaurants were excellent, room was great, wonderful view, service was excellent. I would stay there again in the future. Spent most of my time at the pool which was great. Excellent staff. I would definitely recommend the resort to friends and family.

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
5 Thank 4157music
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 13 August 2014
Dear Guest,

It is thrilling to learn that you have considered your holiday with our hotel as your best vacation ever and we have been able to surpass all of your expectations with our restaurants, room with a wonderful view, pool and the service from our excellent staff.

For us, it has been an honor to serve you and we cannot wait to serve you again in our Luxury Bahia Principe Runaway bay Don Pablo Collection.

Yours Sincerely,


Cassandra Gentles
Luxury Bahia Principe Runaway Bay Don Pablo Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ft. Lauderdale
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 August 2014 via mobile

I must first begin with saying this was the most beautiful hotel we saw all the way from Montego Bay to Ocho Rios. When we first pulled up we felt like we were already winning. At check-in, we find out that we actually upgraded to the Don Pablo collection and had special accommodations(including a separate check-in desk). We were taken to the proper check in by out personal butler and greeted with champagne. The room was gorgeous on the private/quiet side of the hotel. Huge private balcony and everything looked better then in pictures. We had easy access to tons of bars and restaurants. We felt like we underpaid for the experience we had. This resort truly goes the extra mile to make you feel like a queen or king. The family side and the kids were neither a bother or distraction. The resort is so well spaced out that feeling crowded shouldn't be a worry. Make sure to wonder to the village with all the shops and night club.

Stayed August 2014, travelled as a couple
Helpful?
10 Thank foodguyX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 12 August 2014
Dear Guest,

Receive very warm greetings from Grand Bahia Principe Jamaica, especially from our Luxury Runaway Bahia Don Pablo Collection here in Jamaica.

On behalf of our General Manager and all our staff members we would like to extend our most sincere gratitude for your time to post this comment in Trip Advisor and we are very happy to know that you were satisfied with our services during your stay.

Please do not hesitate to get in touch with us for any request or further assistance in your next visit to Jamaica.

Yours Faithfully,


Cassandra Gentles
Luxury Bahia Principe Runaway Bay Don Pablo Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

Very nice hotel, specially if chosen Don Plablo Collection. Pool and beach wonderfull. Stuff members very friendly and warmly. The restaurants were excellent, 24 hours of food. The food and the drinks were very nice. We recommend and we would defenitely stay here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Nelson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Luxury Bahia Principe Runaway Bay Don Pablo Collection, responded to this review, 12 August 2014
Dear Guest,

We greatly appreciate your feedback. Our goal is to achieve maximum satisfaction of all our guests. We are happy to see that we have achieved this time with you. We look forward to welcome you back to our Resort.

Best Regards,


Cassandra Gentles
Luxury Bahia Principe Runaway Bay Don Pablo Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxury Bahia Principe Runaway Bay Don Pablo Collection

Property: Luxury Bahia Principe Runaway Bay Don Pablo Collection
Address: Salt Coopers, Runaway Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Runaway Bay
#3 Family Hotel in Runaway Bay
#4 Luxury Hotel in Runaway Bay
#4 Spa Hotel in Runaway Bay
#5 Top resorts Hotel in Runaway Bay
#5 On the Beach Hotel in Runaway Bay
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Luxury Bahia Principe Runaway Bay Don Pablo Collection 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. Pueblo Principe: stores, live music, shows, bars and disco. Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas ... more   less 
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Also Known As:
Luxury Bahia Principe Runaway Bay Don Pablo Collection Jamaica, Caribbean

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