A friend & I (Sharon & Erin) decided to try this resort on a recommendation from my Friend/Travel Agent. I am so glad we did.
The first thing was check in. We were seated & brought paperwork to fill out. As soon as we completed it we were shown to our room. It was pool view. Just what we asked for. Note to people on the 1st & 2nd floors around the pool: please place something in the window of the shower. You can see everything that goes on in the bathroom. Not good.
The staff here is amazing. RuShaun (my apologies if I misspelled this) at the Moonstone was excellent. At the end of the first day near dinner time when we came across the Italian restaurant. We were discussing having to go back to the room to change for dinner. RuShaun quickly informed us that there was no need for that. We were perfectly welcomed to have dinner in our current beach attire. We were very tired from traveling that day & were very thankful that he told us this. It was a lovely dinner. We were even able to spend time in the Piano Bar before heading to bed.
The "Piano Man" was excellent! He sang John Legend's, All of Me. He sounded just like the original. We ended up making it a nightly thing. The only thing I would change would be opening an hour earlier! Halfway through our piano bar experience we encountered one of the entertainment staff, Barbie. I must say that she is without a doubt an asset to your facility. She went out of her way to make us feel welcomed & comfortable. To give you an example, Barbie saw that I favored my ankle. She brought me ice & had me elevate it. It had swelled a lot due to an earlier injury & flight earlier that day. Barbie was even kind enough to call me the next morning. She wanted to make sure that I was doing okay because she had not seen me out that morning yet. During our whole visit she greeted us with a smile & a hug. She is truly a nice person that cares about her guest.
We had a wonderful time. From the pizzas that were out of this world, to the free excursions. We had a blast. Also loved the Jade Samurai.
We had a few mishaps in our room & things were taken care of very quickly. *As a side note, be very careful on the tiled floor if it is wet. Unfortunately, the only thing close to me was the curtain...... But I digress. Lol! The maintenance people took care of it rather quickly.
One of the greatest pleasures was the included water sports. We went on the glass bottom boat & the snorkel cruise a few times. Other than the jelly fish stings, it was great!
I would come back to see you all in a heartbeat! Thank you for making our stay so warm & inviting.
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- Also Known As:
- Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection By Hilton Jamaica, Caribbean