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“Best vacation ever.nothing but prais”

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Grand Bahia Principe Jamaica
Ranked #6 of 14 Hotels in Runaway Bay
Charleston, West Virginia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Best vacation ever.nothing but prais”
Reviewed 16 August 2014

Nothing but praise for the establishment have been home one day and am ready to return.
Food ,staff and atmosphere was the best. We celebrated our 50 th wedding anniversary with family ranging in ages from 10 years of age to 76 something for everyone to enjoy.

Room Tip: Ground floor is best to enjoy the establishment.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fred J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 17 August 2014
Dear Guest,

On behalf of the Management and staff at the Grand Bahia Principe Jamaica we would like to say thank you for giving us the opportunity to share in this special time with you, your family and friends.

We are happy to know that your 50th anniversary celebration was a success and we do look forward to having you again in our hotel.

Yours Sincerely,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2014 via mobile

My family and I started our amazing vacation on July 25. We arrived at the principe resort and we were amazed with all the beatiful sights to see. That night we attended dinner... where we had to wait in a line to get into the restaurant. It was about a short 10 minute wait but still when I am at a 5 star I expect for the resort to be able to accommodate all the people at once. The next few days was the same. Our rooms were very nice and was always clean. The only thing is that you would sometimes have to wait for towels to be delivered to the hotel... which was not acceptable. The other issue with towels was that at the beach huts for the pools we would sometimes have to wait for those to come also. the food was amazing no doubt. This resort is spectacular but the hotel needs to work on better serving their costumers to obtain their status as a 5 star resort

Stayed July 2014, travelled with family
Helpful?
3 Thank seb446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 17 August 2014
Dear Valued Guest,

Thank you for taking your time to post your feedback on Trip Advisor. We are happy to know that you had an amazing vacation holiday with us. We would also like to thank you for your comments in regards to the wait time at the restaurant and the towel situations that you had encountered whilst here on property, we would like to have you know that we have communicated this to our Food And Beverage and Housekeeping department to ensure that corrective measures can be taken.

Thank you once again for sharing you experience and we do hope to host you again in the near future.

Yours Sincerely,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Stephen, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 August 2014 via mobile

My wife and I were married here in September of 2011… I'm relatively new to writing reviews and trip advisor won't let me put in the correct date. I'd like to start by saying this resort fulfilled our expectation of a dream wedding. Down to the very last detail everything went off without a hitch. The staff was incredibly courteous, the resort itself was beautiful, well maintained and exceptionally equipped no matter what your desire, and the food was some of the best we've had at any all inclusive. If you've never had jerk chicken before you're in for a spicy treat! Unlike most of the Caribbean, Jamaica is incredibly unique (Dunn's River Falls is a MUST) and you'll be hard pressed to find friendlier more endearing people. We're absolutely in love with the country and have been back several times since our wedding. I'll spare you the details of everything available as the website does a fine enough job at that and just finish by saying that you won't be disappointed with a stay here.

Stayed September 2013, travelled with family
Helpful?
7 Thank Jeremy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 17 August 2014
Dear User of Trip Advisor,

We are more than pleased to know that your dream wedding was a success in September 2011 at our beautiful resort. We are happy to know that you found our staff to be incredibly and courteous and that we have exceeded all your expectations.

Thank you for staying loyal to the Grand Bahia Principe Jamaica throughout the years and we do look forward to hosting you and your family again soon.

Yours Respectfully,


Cassandra Gentles
Grand Bahia Principe Jamaica
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Chicago, Illinois, United States
Level Contributor
1 review
Reviewed 14 August 2014

We just got back from heaven ...spend 10 days from aug 4 to aug 13 2014 if you dont want to bother your self with small issues you can get a best vacation in your life ,when i say small issues i mean little better maintenance in the rooms ,there all ok just maintenance.
I am not a picky person looking for bad things, im just looking for nice things and that is 99% that you will get at GRAND BAHIA PRINCIPE in JAMAICA .

Before we booked this hotel i read all bad reviews first (i think most people do this) and there were lot of thing that is not true or maybe we didnt experience it .

FOOD AWESOME
HOSPITALITY AWESOME
PEOPLE FRIENDLY AWESOME
HOTEL AWESOME
LANDSCAPE DECORATION AROUND THE HOTEL AWESOME

You not going to feel any pressure from stuff or waiters... nobody, that is the most what bother me when i go on vacation.

You going to eat a best food ever, some people complaint about Japanese food ,i would tell you something if i want real Japanese food i would go to Japan and eat it (i would like to try jerk chicken in Japan).
I saw that those people in the kitchen doing their best, who ever understand somebody staying behind the grill when its 100 degrees outside .
One thing for sure you can gain 3-5 pounds easy because of all that tasty food.
Dont be cheap try those waiters with few bucks and you would see what happen after

Dont miss JERK CHICKEN at the snack bar WOW love it .

We got a ground level room that we didnt like, i ask to change it NO PROBLEM but again you have to understand there is the rules and hotel policy,you going to get another room next day at 3pm so relax be nice with people and they would be twice as nice to you.

Remember JAMAICA NO PROBLEM .

This is for the management ...please guys majority of your stuff is hard working people im going to name few of them here and please take care of these guys,

KEVIN i dont know does this guy ever sleep ,such a nice friendly guy who have time for everybody.

OBED very nice person who provide squba quatic ,diving ,sunset etc. also have time for everybody at this place ,so look for this guy please you would find him next to snack bar at the beach.

RASHELE very nice person who going to take you around if you are interested in privilege club membership

Main restaurant EVERYBODY friendly, waiters specially diner time OMG what else you want.

BEST BEST BEST WISHES AND THANK YOU BAHIA PRINCIPE THANK YOU JAMAICA FOR HOSPITALITY THANK YOU FOR BEST 10 DAYS AFTER MY HARD WORK,THANKS FOR EVERYBODY AND EVERYTHING.

REMEMBER BE NICE TO PEOPLE AND THEY WOULD BE TWICE AS NICE TO YOU...
ROOM 22612

SEE YOU GUYS NEXT YEAR ALL THE BEST FROM THE GUY WITH JAMAICA HAT

Room Tip: Majority of the room got ocean view
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dragan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 18 August 2014
Dear Valued Guest,

It is a pleasure to read your positive feedback on Trip Advisor. We are pleased to know that you are happy with your stay and that you enjoyed the food, hospitality, friendly staff, landscape decoration around the hotel and the famous Jamaican jerk chicken.

If you need any assistance with your future booking please feel free to contact us.

Yours Faithfully,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gulfport, Mississippi
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 August 2014

A large resort where the don pablo members are at the rear of the hotel because those are the newest rooms. Took advantage of the 24 hour room service and spent most of the time in the don pablo collection reserved pool. Jerk shack was good but long lines and at the other end of the resort. Beach are was very nice but large sea weed paths limit fun. If your looking for quiet getaway this is not the place. But for family and large crowds, you will enjoy the amenities. Buffet was just ok cuts of meat were very pedestrian and selection and variety limited. Themed restaurants were just ok but staff was available and did aim to please. Did enjoy the private check in with the don pablo but all in all would have probably enjoyed a Riu vacation much more. There is a resentment between the don pablo and the regular guests.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Rorozco999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 15 August 2014
Dear Guest,

We would like to thank you for taking the time to post your comments on Trip Advisor because your opinion is of great help to us in our effort to improve and achieve our main objective. We are satisfied to know that you have enjoyed your vacation.

Thank you for choosing the Grande Bahia Principe Jamaica.

Yours Sincerely,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

we have been going to Jamaica for 30 years and this hotel is the worst we have ever visited... Poor food, dirty rooms, no towels, no coffee, bed was like a bag of rocks...No air conditioning in the restaurants, Save your money and Stay away...

Room Tip: If you want a good room... go to another hotel... !!!
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Bazmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 15 August 2014
Dear Guest,

We would like to thank you for taking the time to post your comments on Trip Advisor. We would like to extend our apologies for any inconvenience that was cause and take your feedback areas for improvement.

Yours Respectfully,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manassas, Virginia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

I traveled alone I stayed at Gran Bahia 8/2-8/9, 2014. This resort is clean, gorgeous and well-manicured. This is my experience, upon arrival I was immediately greeted in the club golden check in offered a sweet cold drink which I could not drink too sweet for me. I spoke with the representative for about 5 minutes there was several people waiting for their rooms when I arrived, I was given an orange iridescent bracelet. The representative gave us envelopes with information and our room keys, she briefly explained everything regarding the resort and she immediately checked to see if our rooms were ready. The complete check in took about 15 minutes. She informed me that my room was ready this was about maybe a little after 2:30 pm. This process was very quick and my room being ready right away is a plus.

Get ready to walk a lot, get ready to shower a lot, get ready to sweat a lot.
I stayed at another Gran Bahia property the Luxury Gran Bahia Principe Ambar in Punta Cana last year I give the Punta Cana 10+ I give this one in Jamaica 7+. The cleanliness, hospitality and hard working staff is the same. The food at Punta Cana is better in my opinion and no bracelets. Anyway I walked to my room; this resort is "huge" so this may not be ideal for someone who has difficulty walking a lot. They do have elevators which only a few times were not working; yes the halls are sweltering hot, a lot more tolerable at night. Upon entering my room it was gorgeous, huge, clean, flat panel TV, my air conditioner was so cold I had to turn it off at night as I was shivering. The bed in my opinion very comfortable, the pillows comfortable. I stayed on the 5th floor with a great view of the ocean, pool and no mosquito's. I received fresh bathroom towels daily, and housekeeping kept me supplied with out of the bag new wash cloths during my entire stay. I asked housekeeping about the wash cloth problem I just assumed guests were stealing them. The one problem I did have was there was no blue beach towel in my room for the beach as this was to be included in the club golden package. I never fussed about it as I never got in the water anyway. The refrigerator is stocked with sodas, beer, water, and banana chips. I had the maid remove the sodas and only fill my fridge with water and banana chips, no problem. I left $5 us dollars per day for the day maid and $3 us dollars daily for the night maid. They took excellent care of me and took immediate care of my requests. They have a safe in the room, which I did not use; I used my own safe I travel with which comes with a secured cable so no problems there. Water pressure very good, water gets very hot so be careful. My toilet stopped up I called for a plunger it arrived in 15 minutes, very good. The room service delivery excellent every order I made was delivered every item I ordered was correct, I tipped room service $3 us dollars per delivery. Room service menu not so good, some nights and days some of the already limited menu items were not available. I could not eat any more Caesar salads they also have other items I could not eat like hotdogs, and burgers. I went through so many St. Mary’s banana chips they are amazingly delicious.

The jerk chicken is so so so so good moist, juicy, fresh, tender and the sauce takes it over the top. My room was right across from the jerk center I tried to eat the chicken every day and they give you as much as you want. They serve the chicken at 12 noon, with other additions like corn on the cob, crawfish, salads, bread, rice and beans, very nice atmosphere right at the water. Watch out for the crows they will steal food off of your plate if you leave you plate unattended. The drinks were good I just asked for extra rum, plain rum on the rocks instead of mainly icy sweet syrup my request was filled every time with a smile. The staff was very friendly, nice and accommodating. I only observed one female waiter she looked angry and frustrated like she did not want to be there, other than her everyone else was wonderful. The food at the buffets some very good some good some you may not like.
I ate at the Don Pablo and the grill restaurants. The food was good at both in my opinion.
Don Pablo has a jumbo exhaust fan in the restaurant to keep the place cool, it is true no air conditioning. However it was not hot to me the sun setting and dining in the evening was a big plus for keeping the restaurant cool. I ate at Palymra adults only buffet every day, very quiet, partially empty very nice. I had omelets there from the omelet station very good. Only one morning did it get hot there when I was eating it was very uncomfortable, I could not wait to leave. Thursday is lobster night accompanied with garlic butter. The nude beach very nice except for a few perverts some were guests. I used this beach 6 of my 8 days stay no worries security posted on the other side of the gate. I had one of the locals prepare for me grilled lobster and fish on the beach delicious. I went to the Michael Jackson show which is only on Sundays the show was good. The Michael Jackson impersonator this resort has is Punta Cana resembles Michael more in my opinion. They do have sales people everywhere trying to have you buy into the privilege club. I got tired of it why should you have to duck people on your vacation, so my remedy I unplugged my iPod from the TV carried it with me while leaving the building or walking past their booth with the volume turned up high so I could ignore them. That was very irritating that is only thing that made me uncomfortable. A suggestion for them why don’t they give the guests that are interested the choice to meet with them instead of hounding every guest. Before guests arrive at their resort, the guests could choose in their package/itinerary if they are interested, upon arrival these guests could schedule to meet with them problem solved. The Jamaican people are beautiful in spirit, welcoming, and very friendly. I tipped throughout this resort for good service from my heart no one asked or expected. I got tired watching employees constantly cleaning, tending to the grass and running from table to table in the heat they have my respect hard working dedicated employees. I read reviews before arriving, I feel you can make your vacation great, some people can’t be pleased and find reasons to complain. Would I return to this resort yes, would I recommend to others yes.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SCORPION1025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe Jamaica, responded to this review, 18 August 2014
Dear Guest,

Thank you for posting your comments in regards to your recent stay with us. It is very important for us to know that all our guest are satisfied with their stay and we are more than happy to know that we have exceeded your expectations. Thank you for your good comments in regards to the grounds, room, jerk chicken, St. Mary banana chips, nude beach, Michael Jackson show, Don Pablo and the Grill restaurant. We are also pleased to know that you enjoyed the service of our hardworking team who strives to give guest nothing but the best quality service at all times.

On Behalf of the Golden club team we would like to say thank you for staying loyal to the Bahia chain and we look forward to hosting you again soon.

Best Regards,


Cassandra Gentles
Grand Bahia Principe Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Bahia Principe Jamaica

Property: Grand Bahia Principe Jamaica
Address: | Salt Coopers, Runaway Bay, Runaway Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Runaway Bay
#5 Family Hotel in Runaway Bay
#5 Spa Hotel in Runaway Bay
#6 Top resorts Hotel in Runaway Bay
#6 On the Beach Hotel in Runaway Bay
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Grand Bahia Principe Jamaica 3.5*
Number of rooms: 848
Official Description (provided by the hotel):
Facilities and services 3 lake-style connecting pools with 2 areas for children 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers BAHIA SPA (additional charge) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Pool and beach towel service WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Wedding gazebo 2 buffet-style main restaurants and 5 speciality restaurants 4 Bars Snack bar Entertainment amphitheatre Meeting and convention room The 18 hole Breezes Runaway golf course is just 5 minutes from the hotel. Pueblo Principe: local craft stores, live music, shows, sports bar and disco Rooms 848 rooms including 4 types: Superior Junior Suite, Sea View Junior Suite, Club Golden and Club Hacienda Room facilities: King size bed or two full size beds Pillowtop mattresses Fully-equipped bathroom with separate shower and hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathroom amenities Air conditioning Ventilador de techo Sitting area with sofa Balcony or terrace Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Ironing set WiFi (additional charge) Club Golden and Club Hacienda Junior Suites Children Bahia Scouts Children (aged 4 to 12) will have the time of their lives with these facilities: Children's pool Special shows and activities Entertainment team Mini Club (4 - 12 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Nudist area on the beach Bahia 'au Naturel' (over 18s only) The hotel has a nudist bathing area apart from the other areas ... more   less 
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Also Known As:
Bahia Principe Jamaica
Gran Bahia Jamaica
Gran Bahia Principe Jamaica Hotel
Grand Bahia Jamaica
Bahia Jamaica
Gran Bahia Principe Runaway Bay Jamaica
Gran Bahia Principe Jamaica Resort
Grand Bahia Principe Jamaica Runaway Bay, Caribbean

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