This seems to be a popular hotel with cruise ship passengers. We arrived in the afternoon, and the bellmen were very helpful with our luggage. They assisted us into the lobby and offered assistance getting to our room when we were ready. There was a long line, but the check in process went relatively quickly. The room was prepaid with my airline miles, I always worry that something went wrong in the reservation process, but all was good. Our room overlooked the bay. It was very clean, the ammenties were good and it was definitely Sheraton quality. There was a restaurant and a bar offering tapas in the hotel, but that was it. There was really nothing else within walking distance, except for a little cafe across the street. We could see the cruise ships from our window, but they were not within walking distance. They are developing the area, and when they are finished I think it will be prime location. The restaurant was very expensive, and very slow. Our very handsome and charming waiter, Luis, brought us a complementary desert to make up for the 45 minute wait for our food. It was very easy to get a taxi the next morning to Old San Luis, and the hotel stored our luggage until we returned to pick it up in the afternoon. When the area around the hotel is fully developed, I would highly recommend it. Until then, the Sheraton Old San Luis seems like a better option.
- Official Description (provided by the hotel):
- Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Puerto Rico Hotel And Casino
- Sheraton Puerto Rico Hotel San Juan