I have yet to stay at a hotel with a better staff. I know management is very attentive to this, and must cite Agmel, amongst others. The hotel staff was exceptional from the time we met with the bellmen, the 3 desk agents, the pool bartender, the spa, and finally the two hostesses and waiter at Choices.
The hotel is classy, well done. The pools on the 4th floor include and infinity pool overlooking the cruise ships and yacht harbor. Music is piped in, and it is spacious with a bar and food service.
The location is a challenge. Taxi to Old Town is easy to get, but $15 ech way.
Rooms are great! It is the perfect escape after the cramped quarter of the cruise ship.
The workout room was exceptional!
Did I mention how amazing each and every one of the hotel staff were? Seriously! Remarkable! I am very thankful!
- Official Description (provided by the hotel):
- Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay. ... more less
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- Also Known As:
- Sheraton Puerto Rico Hotel And Casino
- Sheraton Puerto Rico Hotel San Juan