Based on the location of the hotel it’s definitely worth having a rental car to get around at your own leisure. The arrival process was quick and simple, a very professional staff, special thanks to Managers Dominque Haacke and Jessica Rodriquez for your kind gestures and taking care of my family. The rooms are stylish, comfortable and most importantly clean, compliments to the housekeeping staff for having patience, always being courteous and extremely friendly. Although we experienced a situation during breakfast early in the stay, the restaurant managers Joseph Williams and Elsie Rosa were quick to make up for any missed opportunities while the serving staff Luis Posada and Julio Mojica made us feel like we were the only guests in the hotel all week. The infinity pool is amazing and endless rows of lounge chairs made pool time perfect, especially with server Enid Baevga, talk about anticipating needs, thank you Enid for sharing your smile each and every day! Our only complaint was the pool area closing at 8pm; it was tough looking down from the room at the empty jacuzzi after a long day of being out and about and wanting to relax. So by the show of hands, we will return!
- Official Description (provided by the hotel):
- Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Puerto Rico Hotel And Casino
- Sheraton Puerto Rico Hotel San Juan