This was my 2nd visit to San Juan and decided to allow someone to select the hotel for the trip. BIG Mistake. Sheraton is a cab or bus ride away from all that San Juan is known for. This hotel is for business needs only, yes there is a small poorly maintained casino within and a few high priced restaurants but I was not impressed. Check in was a nightmare, they claim that our reservation was cancelled however I had confirmed the reservation the day before. We ended up in a small room with a smell. The room was not cleaned and someone spilled tanning on the bed, the cleaning lady did not change the covers. Amenities were average, starbucks coffee provided and two bottles of water a day. The ironing board was dorm size, needless to say, we will not stay here again. Wifi was patchy at best and cell phone coverage was poor. I did not receive calls or texts until I reached the end of the property or in a taxi. The one highlight was the pool area.
- Official Description (provided by the hotel):
- Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Puerto Rico Hotel San Juan
- Sheraton Puerto Rico Hotel And Casino