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“Wonderful Experience”
Review of CasaBlanca Hotel

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CasaBlanca Hotel
Ranked #6 of 47 Hotels in San Juan
Certificate of Excellence
Minneapolis, Minnesota
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful Experience”
Reviewed 16 May 2014

My boyfriend and I stayed here in a balcony room for our last night in Puerto Rico. What a perfect place it was! Our room wasn't huge but the balcony and high ceilings made it feel very comfortable and open. The stone tubs on the roof (that are available for guests to use whenever they want) were a great way for us to unwind after a long day.
The staff at the hotel were super friendly and this sounds weird but the place smells AMAZING! The staff allowed us to keep our luggage at the hotel for awhile after we checked out because we still wanted to wander around a bit. I would definitely recommend this place- super cute.

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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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St. Thomas
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 May 2014

Lovely boutique stay hotel.
Beautiful Moroccan style decor.
Friendly helpful staff.
Excellent location -- in the heart of Old San Juan, just walk out the door and it's all there, restaurants, entertainment, live music, shopping.
Great value.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StThomasMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2014

We enjoyed the location of this hotel, right in the center of Old San Juan. Old San Juan was beautiful. We enjoyed being in walking distance to great restaurants and sightseeing sights. We spent 5 nights at this hotel. It was lovely. The room was a little small for us, the bathroom was also small.

The hotel was a bit old. We went during high season (around January of 2014) when it was winter time in Philly, therefore it was quite pricey for us, but comparably good value for the area. The hotel staffs were very friendly and helpful.

Old San Juan were beautiful, the beach, the water really nice. We loved the beautiful blue Carribean sky. We would definitely come back to San Juan and Casablanca hotel if the price is a bit lower for us.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kelly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leadville, Colorado
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 May 2014

Honestly, this place is just simply great. We walked in with a fairly strange situation - we have a tandem bicycle that we needed to break down and pack up. And it was raining. Well, Miguel brought us in, set us up, took care of us...talk about above and beyond service. And the woman the next morning (so sorry I didn't get her name) was just as helpful with our luggage, taxi and boarding passes.

The hotel looks as good as the professional web photos (how often can you say that?) and they appear to be making constant improvements. I hate to be redundant, but character, charm, lovely - all great words to describe the place.

Comfy and efficient rooms. Nice mattress, linens and shower amenities. Nothing elaborate, but we didn't ride our bike around Puerto Rico for the hotel rooms anyway!

Central location but not noisy at all.

Really a gem.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Erindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2014

Wonderful hotel with a lot of character and charm. Excellent location and helpful staff. The restaurant on the first floor served a pretty good breakfast. The roof top while had a great view was disheveled. Also, perhaps it's just me but I'm not sure I understand the purpose of roof top soaking tubs.

  • Stayed December 2013, travelled as a couple
    • Value
Helpful?
1 Thank tzbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise, California
Level 4 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 May 2014

We enjoyed this hotel in the heart of Old San Juan very much. The staff was friendly and the rooms and decor were beautiful. Loved the movie Casablanca playing on the back wall! In the morning, we had coffee downstairs in the bar area and had great conversation with our barista.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TamarindaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weymouth, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 May 2014 via mobile

We stayed for two nights here on our way home after 2 weeks on a yacht. Just about everything was lovely, especially the location. Old San Juan was captivating, a special place to wander round.
Our room was very nice but the floor was a little grubby.
There was what looked like a convivial bar area on the ground floor, but I don't know if it was just at that time, but we never actually saw it open. It would have been good to try a drink there.
There were two outstanding aspects for us.
The first were the 5 stone baths on the roof. What a place to sit and sip a cold beer.
The second were the staff. I can't pick any single person out as the whole team that we came across were universally helpful, cheerful and friendly. They were the best hotel team we have found. Thank you all very much.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RogerSarginson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CasaBlanca Hotel

Property: CasaBlanca Hotel
Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #6 of 47 Hotels in San Juan
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
New Elevator is up and running! CasaBlanca is a Boutique Hotel with 32 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive. Please ask front desk for complimentary items you might have forgotten to pack. Also available are: steamer, hairdryer, in room coffee maker and ice machine in lobby. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. From tanning to reading, enjoy our comfortable lounge chairs, as well as our stone bathtubs provided for a deep relaxation in fresh water at your own desired temperature and time as it is open 24 hrs. Everything from our menu is available with one quick call to guest services from our service phone. Still worried about catching up with friends and family or posting your recent vacation pictures online, or maybe send a late work related email, not a problem, our high speed Internet is available everywhere in Hotel grounds. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go! Cafe Americain conveniently located in the lobby serves a delicious breakfast every morning from 8 - 12 pm while streaming our favorite Hollywood movie CasaBlanca. Restaurant hours are 8am - 10pm Wed to Sun and 8am-11am for Mon to Tue. Offers a lunch menu selection of local cuisine as well as light options as sandwiches and salads. ... more   less 
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