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“An amazing property!”
5 of 5 bubbles Review of Hotel El Convento

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Hotel El Convento
Ranked #2 of 46 Hotels in San Juan
Certificate of Excellence
Tampa, Florida
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“An amazing property!”
5 of 5 bubbles Reviewed 16 April 2012

I had only a short stay in Puerto Rico, so I decided to spend the entire 4 days in Old San Juan, which I had toured a couple of years ago. I decided to book a luxury property, something I don't usually do on my teacher's salary, and am so glad that I did! El Convento is an amazing property, kind of a cross between a museum filled with beautiful artifacts and a modern hotel with all of the required amenities. I requested a room on the top floor, with a view of the water, and they assigned me to room 512, which was perfect. It was in a great location for walking all over Old San Juan, which I did each day of my stay. The staff is professional and personable, the food of a very high quality, the accommodations comfortable and beautiful. I feel like I've said "beautiful" too many times, but it is really the only word that I can think of to describe the property. There was a wedding while I was there, and I would have been worried about noise had it not been for the soundproof door of my room. Once closed I didn't hear a thing! El Convento was worth every penny.

  • Stayed April 2012, travelled solo
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Helpful?
5 Thank LynnTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,646 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (534)
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English first
Seattle, Washington
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

Stayed in Hotel El Convento for two nights in February. The hotel is absolutely beautiful, with a lovely open courtyard in the middle of it. The rooms themselves are beautiful and well decorated. The bed was very comfortable. I loved that they put a sound proof door between the "foyer" area of your room and the bedroom, it works wonderfully. The hotel is very well located in Old San Juan and in distance of many restaurants and shops. The staff was very helpful and kind as well. We took advantage of the free wine/cheese (you can show up 5 minutes before its "over" and still enjoy it as well) and was very good and nice for pre-dinner drinks. Had tapas at the bar on the second floor and they were very good. The view our room had (Ocean View) overlooked a lot of rooftops of buildings and was obstructed, which from where the hotel is located- I am guessing all the rooms would be like that. Also, if you are scared of bats- the tree in the courtyard has fruit on it and attracts MANY bats that fly all over around it. Overall, loved the hotel, would recommend for a romantic getaway!

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
2 Thank KSterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breda,
Level Contributor
77 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Fantastic location, clean rooms, great service , worth every penny.
The roof top pool was the surprise icing on the cake of this lovely old hotel that has everything going for it. They even have a sister hotel at the beach which we spent a day at for free

  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank AHunton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, VA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

Loved this hotel. Exuded charm with beamed ceiling, open terraces, terracotta tile. Comfortable beds, good restaurant options within and nearby, nice staff. Definitely 'old world' feel but still modern enough to feel special. Too bad they don't have a spa. Location excellent for exploring Old San Juan for a few days.

  • Stayed April 2012, travelled with family
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Helpful?
Thank 2vets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
2 reviews
5 of 5 bubbles Reviewed 7 April 2012

A beautiful and interesting hotel, located ideally in the heart of historic Old San Juan. Everything about it was pleasant. The staff are warm and accommodating. The restaurants offer a variety of excellent choices. The charming and airy building is designed with numerous comfortable spots to sit and enjoy the moment. Don't miss it!

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank JOscMoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

The hotel is very nice . The staff is vert helpful .the rooms are a little small, but over all I will come back and stay.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank 504michaela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 April 2012

My husband and I spent 4 days before leaving on a cruise at this hotel and I am so glad we did. Perfect location to walk every where in Old San Juan. People were friendly, our room was clean and we would not hesitate to book a stay here again. Highly reccomend to spend the extra money and stay here.

Room Tip: We were on floor 5 over looking the bay. The view was nice but not sure was worth the extra money ex...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rdloewen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel El Convento

Property: Hotel El Convento
Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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Also Known As:
El Convento San Juan

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