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“A Cosy Hotel, Exceptional Service” 5 of 5 bubbles
Review of Tres Palmas Inn

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Tres Palmas Inn
Ranked #6 of 30 San Juan B&B and Inns
Certificate of Excellence
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A Cosy Hotel, Exceptional Service”
5 of 5 bubbles Reviewed 1 August 2013

What an absolutely wonderful find! This place makes you feel at home as soon as you step through the front gates. The staff could not be more helpful and accommodating; they made me feel like a long time friend coming to visit. I regret that I was only there for one night but I made the most of everything they offered - beach chairs, hammocks, bicycles, jacuzzi, pool not to mention the wonderful breakfast. I can't say enough about this place. LOVED IT and will go back.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 7 August 2013
Thank you for this amazing review! We do want our guest to fell like they are in a home away from home, and it thrills us to know that this was achieved. It makes even more happy to know that you made the most of everything by using all of our extra amenities. We do hope you visit Puerto Rico again and choose as for your stay.

Once again thank you for taking the time to let us know about your stay! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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575 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
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English first
VA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 31 July 2013

We were here in mid-June as an extended family of six in two rooms and loved it!

Loved that it was right on the beach and loved that it felt so homey. The staff was friendly and helpful. Loved the lizards and listening to the frogs!

The rooms/bathrooms felt a bit small -- no one would call them luxurious -- but since there were ample seating areas outside (not to mention two hammocks!!) who wants to spend time inside anyway?? It's such a simple, lovely, casual place with real character. I'm so glad we stayed here rather than an ordinary sterile hotel chain.

We would DEFINITELY go back!

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tina_MVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 1 August 2013
Hey! Thank you for the great review and for choosing Tres Palmas Inn on your stay in Puerto Rico. We are all about making our guest feel like home. It makes us happy to know that you enjoyed yourselves and that your experience was a great one. We definitely look forward your next visit!

Once again Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 July 2013

We stayed here for our daughter's wedding and can't say enough about what a wonderful
experience it was. We rented the entire place. The wedding was on the beach and the
reception was at Tres Palmas. It was amazing. The owners Jacqueline and Edwin made sure
everything was perfect. Their staff went above and beyond to accommodate us, especially
Helen, Luis and Marlene. Everyone raved about what a great time it was. Tres Palmas is
steps from the beach. Great location. Fifteen minutes from Old San Juan. Close to the airport.
The rooms are clean, comfortable. Breakfast every morning. Pool was wonderful. Loved hearing the coquis at night. Really beautiful place. It was like our home away from home. We can't wait to go back. Thank you Jacqueline and Edwin and your entire staff for making our daughter's wedding, and our entire stay perfect!

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank donna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 7 August 2013
It fills us with joy to see such wonderful reviews! The entire Tres Palmas Inn staff had a blast serving everyone. We loved having your families here, you were awesome guests. We do hope to see you again very soon, on any future visit to Puerto Rico! This will definitely be a wedding we will be talking about for long time.

Thank you for being such wonderful guests and for taking the time to let us know how your experience was!
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Rochester, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 July 2013

A group of us stayed at the hotel for a destination wedding during the second week of July 2013. The staff could not have been more accommodating and pleasant. Thank you Helen and Luis for literally being at our beckon call! The hotel is very clean and the rooms nice and cool! The complimentary breakfast and seating area were excellent and a great place to watch passers by. Having the beach directly across from the hotel made the vacation spectacular. What a blast had by all. We will be back and highly recommend the Tres Palmas Inn.

Room Tip: some rooms have more traffic outside the doors but even with a full hotel we still felt it to be pri...
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  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 1 August 2013
We enjoyed having all of you family here at Tres Palmas Inn! Everyone from the staff is very happy with the reviews you have sent us. It lets us know that we did a great job. We are still talking about how wonderful everything was and how beautiful the wedding was. You know that Tres Palmas Inn will always welcome you back with open arms.

We do hope to see you again very soon! Thank you for the review and for being such great guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 July 2013

We stayed here with family and friends for a destination wedding and we could not have asked for better accommodations! The service was excellent, I'd give 10 stars if I could. Everyone was so friendly and courteous. The staff was just INCREDIBLE! The Inn itself is beautiful with amazing views and just steps from the ocean. The beach is pretty private and the hotel also provides chairs, towels, and other items to use. There is a pool on site which is very lovely, with plenty of seating. The rooms were perfect value and beds were super comfy. We had such a great time at Tres Palmas, we are already planning a second trip there for next year.

Room Tip: All of the rooms were exceptional! And each offers something different
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Danielle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 1 August 2013
Thank you for taking the time to write the amazing review! We loved having everyone here for the wedding! The staff had an amazing time helping everyone, you were awesome guests. Its great to know that all the hard work paid off, and to see how everyone enjoyed themselves.

We do hope to see you again very soon on the next visit to Puerto Rico! It truly was an amazing week. Once again thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Ulm, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 July 2013

I stayed here along with some fellow girl scouters and we had an awesome time. We stayed for 3 nights but wished we could have stayed longer! When we first arrived i was worried about the area but only because it was nothing i was used to. After taking many walks to the beach and to close by restaurants i realized the area isn't bad at all. The hotel staff was super nice and always willing to bring fresh towels! We stayed in the two joining rooms right next to the pool. The air-conditioning is self-control which was very nice after spending all day touring Old San Juan or swimming at the beach. The breakfast was always well stocked with breakfast food and fresh fruit. The hotel offers beach chairs and body boards to use out at the beach! The location of this hotel is perfect, there are many restaurants within walking distance with delicious food. I recommend mango's or Che's, both places had delicious food! Mango's had american food but with a twist. I definitely recommend this hotel to anyone & hope to stay here again!

  • Stayed June 2013, travelled with friends
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Becca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 1 August 2013
Hey! It is very exciting to know that your expectations were met while staying here at Tres Palmas Inn. We love it when our guests have a great and positive experience. You girls were awesome, and we enjoyed having you as our guests. We do hope you come and visit us very soon!

Thank you for letting us know about your experience, we appreciate your review very much!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Largo, Florida
2 reviews
4 of 5 bubbles Reviewed 8 July 2013

My wife and I stayed here on 6/14/13 on our way to Dominica. We arrived at night and I was a little concerned about the area at first, however like most, there was nothing to worry about when staying here. You are right across the street from the beach, with few other people on it, and we walked down about a mile and saw lots of friendly locals out on a Friday night with no worrys at all. Had a great free breakfast the next day! View of the beach from the 2nd floor balcony is beautiful and they have a hot tub there as well. I would definitely stay here again. Since we arrived at night we didn't have much interaction with the staff, but the front desk clerk was very helpful when we spoke with her in the morning.

Room Tip: Next time I would pick the oceanfront room on the 2nd floor (next to the hot tub!)
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  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FlaNative1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 1 August 2013
We appreciate your review, it means a lot to us to hear from our guests and to know what their experience was. We do hope you decide to stay with us again on any future visits to Puerto Rico., so that you may enjoy all the great things we have to offer. We are glad to know that everything was great during your stay here at Tres Palmas Inn.

Thank You for taking the time to write your review. Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tres Palmas Inn

Property: Tres Palmas Inn
Address: 2212 Calle Park Blvd, San Juan 00913-4542, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 30 B&Bs / Inns in San Juan
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Tres Palmas Inn 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Tres Palmas Inn is a quaint and charming 20-room beachfront guest house built in the 1940's. We are located at Ocean Park Beach, which is the best beach for vacationers and locals alike in San Juan. Our rooms are mid-to-small sized but they have all the amenities you will need during your stay (air conditioning, LCD TV's with Dish, free High Speed Wi-Fi, refrigerator, private bathrooms, toiletries, etc.) We also have a secluded outdoor pool and a wonderful rooftop terrace with a hot tub overlooking the ocean, where you can have a drink while watching the sunset. Tres Palmas Inn is located in a residential area between two major tourist zones: Isla Verde and Condado. We provide daily complimentary Continental breakfast from 7:00AM to 10:00AM in our breakfast area overlooking the beautiful Atlantic Ocean. Tres Palmas Inn doesn't have a restaurant but there is a wide variety of them within walking distance-anywhere from 10 to 15 minutes away. Check out our website for our local Restaurant Guide to find your new favorite place to eat! At Tres Palmas Inn we also provide our guests with complimentary beach chairs and beach towels, please ask for them at the Front Desk. Additionally, we have a Water Sports Center, Sotavento Watersports, where you can take Windsurf or Kiteboarding lessons and also rent kayaks, paddle boards, and snorkeling gear... At Tres Palmas Inn we will do our best to make your stay a memorable one, so give us the opportunity and we will show you why Puerto Rico Does it Better! ... more   less 
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Also Known As:
Tres Palmas Hotel San Juan

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