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“A Good Night”
Review of Tres Palmas Inn

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Tres Palmas Inn
Ranked #5 of 30 San Juan B&B and Inns
Certificate of Excellence
Baltimore, Maryland
1 review
“A Good Night”
Reviewed 10 April 2014

My wife and I stayed one night in room 15 in late March 2014. The staff was very accommodating. They allowed us to store our luggage after checkout time while we visited Old San Juan. They offered us suggestions for dining on local cuisine in the neighborhood.

We enjoyed the ocean beach immediately across the road and also the small swimming pool. The second floor terrace is a beautiful place for viewing the sunset.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rod397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
Thank you for choosing Tres Palmas Inn for you layover. Our staff loves helping the guest as much as possible. It is nice to know you had a relaxing stay and that you enjoyed the views! We hope to see you again in future visits to Puerto Rico.

Thank you for taking the time to share your experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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612 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
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English first
Minneapolis, Minnesota
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

My husband and I stayed at Tres Palmas for a night after our cruise. It was easy to find (cheap-ish taxi ride from the pier). Marilena let us check in early - around 12pm when normally it is 3pm. There is a nice pool with shade and sun and an amazing view. Tres Palmas has plenty of outdoor seating, hammocks, a rooftop balcony for gathering (with hot tub). It was clean and the staff were very friendly and helpful. We ordered pizza from Rich's and the staff helped us call to order. I would highly recommend Tres Palmas for anyone looking for a clean retreat very close to the beach and good restaurants.

Room Tip: Rooms by the pool were the quietest- they have lots of little waterfalls to give background noise...
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Betsey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
What an amazing review! We are happy knowing that you had a wonderful stay and that you use all the amenities to the fullest. Thank you for sharing your experience and we do hope to see you again on future visits to Puerto Rico!
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Davisville, West Virginia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2014

We decided to stay here after our cruise because we had stayed in Old San Juan prior. It was just two of us and we were really only there till the next day. We couldn't get into our room till after 3 so we put our bags in the lobby it seemed pretty safe there. We took a bus which was about a 5 block walk to the park around the corner then rode trolley around town to see the sights. Back to our room we went, it as a very small room just a bed and a bathroom with a tv a safe and a small window. Good enough for a few hours we left very early Monday morning. The only problem we had was no hot water and we didn't have time to have someone fixed it but they said they would be right on it. They try real hard to make a good stay for everyone making them feel welcome they are a little out of the way I would recommend having a rental car or lots of money for a cab. Trying to catch a bus is crazy in San Juan.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jdolphins68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
Thank you for taking the time to write your review and for choosing Tres Palmas Inn for your stay. Here at Tres Palmas Inn there are different types of rooms, some are smaller than others. It is important to always read the description when booking so that you can choose the one that best fits your style. We do hope you had a good time while staying with us. We will keep on improving as much as we can.

Once again thank you for your review!
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Saint Louis, Missouri
1 review
Reviewed 1 April 2014

Helen, is all you need to know. She will make sure all is well, be it places to explore, restaurants to eat, pillows for your bed. She makes you stay the best it can be. Good moderately priced and a ocean view that is to die for. Nice breakfast each morning, nothing special but didn't have to be. Good people, good patrons equal a good time. We will be back!

Room Tip: If you don't mind steps take the upper room, beautiful view!
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
Thank Sal20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
Amazing review! Thank you for taking the time to write this great review. Our staff loves to be helpful to all the guests, so it is always a pleasure serving everyone. We will see you soon, and be ready for our new water sports center!

Once again thank you for this great review!
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Lancaster, NY
Level 5 Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 March 2014

We stayed here after our cruise. We arrived early - around 10:30 but we were greeted enthusiastically and told we had full use of the facilities until our rooms were ready. One of our two rooms was ready pretty early so we changed and headed to the beach - having towels and chairs available was great. We also really loved the roof-top terrace. We walked to a supermarket for some refreshments and unfortunately, we either didn't get good directions, or didn't follow them very well, We walked a LONG way, and asked a lot of non-English speakers, before we finally found a supermarket. Our room (Room 3) was perfect - with a little goldfish pond right outside. The shower was hot and invigorating. There seemed to be quite a bit of noise at night, and in the early a.m. It didn't bother us too much but could be a drawback for some. Breakfast was great - the atmosphere can't be beat! One thing that was a little strange was the sign to request oatmeal or pancakes from the kitchen but we weren't sure where the kitchen was, or if we were supposed to go into an area where a woman appeared to be cooking. Once we made our request, we didn't know if we were supposed to wait right there, or if it would be brought to us. Just a minor thing, but we just weren't sure. We checked out on time, but had a few hours to kill before leaving for the airport, and again we were made to feel very welcome to "hang out". As others have mentioned, it would have been nice to have some food and beverages available for purchase, since there is really nothing nearby. We really didn't make a point of asking for lots of information or directions, and I am sure they would have been provided if we had. Still, a few sheets of information about where to go to eat and make some purchases would have been appreciated. Overall though, no complaints, and we loved the accommodations and the friendliness of the staff.

Room Tip: Room 3 is great for a short stay - just mini fridge, but spacious.
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank CherylBaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
What a great review! Thank you for the tips and recommendations. We are always on the look out for things that we can improve. We are glad to know you had a good time for your layover and we do hope to see you again on future trips. Like mention before we are modifying little by little and we even added a water sports center. So make sure you visit and give it a try!

Tank you for taking the time to share you experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
Level 6 Contributor
210 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 30 March 2014

We stayed for a week at the Tres Palamas. It is not luxurious but very adequate and the view is to die for! There is a roof top patio with a hot tub that looks out onto the ocean which is only across a two lane street. There is a long walkway that allows for walking along the ocean. The continental breakfast is more European than American but sufficient though no hot food. The Inn is in a non commerciall neighborhood but restaurants can be found a 10 minute walk away. The only problem we experiences was that a group of highschhol students who stayed several night were unruly and created a lot of noise. The security person did not take care of the situation even after we compained twice. However, the owners did apologize the next day. Other days, the inn was very relaxing and quiet.

Room Tip: Get a room with a view! Some rooms that do not have a view are quite small.
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank jwelhwel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
Thank you for taking the time to share your experience. We are glad to know that you had a good time while staying at Tres Palmas Inn. We do apologize again for not handling the situation better with the high school students. It is not usual for this to happen, our inn is booked by more adult guests. We do hope for you to come and visit again on future visits to Puerto Rico.

Once again thank you for the review!
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Dayton
Level 4 Contributor
17 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 March 2014

So ok, this is a Bed and Breakfast not a glamorous hotel with a casino. So don't book it if that is what you are looking for. But if you are looking for a cozy off the beaten path, feels like you are at your great aunts who lives in Puerto Rico, then this is the place for you. We stayed 2 nights before a cruise and one after. Our 1st room was #14, had a small but full kitchen and we loved our sitting area just outside our door. Even when the Canadians invaded it while waiting for their room. (Hi there Brothers, Sisters and Friend, if you are reading this :) The room was a nice size, and could sleep up to 4 we had 3 Adults. It also had a sitting and closet area. The last night we had room #12 OMGoodness, it was huge. It had a full kitchen, breakfast bar and stools (3) a hall way, large bedroom with a sitting area and full closet not to mention a full bathroom with tub and shower. Some of the rooms are said to be small, but not either of these. There are bikes, boogie boards and towels you can borrow, or just relax in the hammocks. It is gated and locked for security, but I never felt unsafe. We did walk to the grocery store a few blocks away, I wouldn't do it after dark though. It was a crazy walk. The blocks are not like here, and some roads are closed off with gates, so be sure to ask directions, or be ready for an adventure. All in all it was a great stay, I gave 5 stars, but I want you to know they are on island time and it is not perfect but it was perfect for us. And to top it off... Kudos to Issac the over night desk clerk, who when Ramon the taxi driver blew us off and was a no show at 3:30am (We booked him a week prior) Popped up and drove us to the airport. He got all of Ramon's fare plus tip plus more tip. Take that Ramon LOL (PS) Issac tried to give back all but $10, but it was worth the extra just to be on our way. So if you are looking for a nice relaxing place to stay on the beach (Across the street) with friendly people looking to please you, albeit on island time, this is the place for you. I would book it again if ever I get the chance to visit San Juan PR again. Oops, almost forgot, the breakfast was pretty good too. one day french toast with all the other stuff and one day pancakes. Set up so you are looking out at the beach. And both rooms had a safe.

Room Tip: We loved both 12 and 14, But 12 really was the cream of the crop.
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  • Stayed March 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank CruiseCriticKoval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Q, Guest Relations Manager at Tres Palmas Inn, responded to this review, 11 May 2014
Thank you for choosing Tres Palmas Inn! It thrills us to know you had such a wonderful experience. Here at Tres Palmas Inn we want our guests to feel comfortable as if they were in a home away home, so to see this title on you review males us very happy. We do hope to see you again on future visits to Puerto Rico.

Thank you for taking the time to write this amazing review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tres Palmas Inn

Property: Tres Palmas Inn
Address: 2212 Calle Park Blvd, San Juan 00913-4542, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 30 B&Bs / Inns in San Juan
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Tres Palmas Inn 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Tres Palmas Inn is a quaint and charming 20-room beachfront guest house built in the 1940's. We are located at Ocean Park Beach, which is the best beach for vacationers and locals alike in San Juan. Our rooms are mid-to-small sized but they have all the amenities you will need during your stay (air conditioning, LCD TV's with Dish, free High Speed Wi-Fi, refrigerator, private bathrooms, toiletries, etc.) We also have a secluded outdoor pool and a wonderful rooftop terrace with a hot tub overlooking the ocean, where you can have a drink while watching the sunset. Tres Palmas Inn is located in a residential area between two major tourist zones: Isla Verde and Condado. We provide daily complimentary Continental breakfast from 7:00AM to 10:00AM in our breakfast area overlooking the beautiful Atlantic Ocean. Tres Palmas Inn doesn't have a restaurant but there is a wide variety of them within walking distance-anywhere from 10 to 15 minutes away. Check out our website for our local Restaurant Guide to find your new favorite place to eat! At Tres Palmas Inn we also provide our guests with complimentary beach chairs and beach towels, please ask for them at the Front Desk. Additionally, we have a Water Sports Center, Sotavento Watersports, where you can take Windsurf or Kiteboarding lessons and also rent kayaks, paddle boards, and snorkeling gear... At Tres Palmas Inn we will do our best to make your stay a memorable one, so give us the opportunity and we will show you why Puerto Rico Does it Better! ... more   less 
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Also Known As:
Tres Palmas Hotel San Juan

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