It had been two years since we visited the San Juan Marriott and we were extremely pleased to see that the service has even surpassed the previous visit. The staff remembered us and made us feel at home. The service was superb from every staff member. All the staff greets you each and every time you encounter them. Richard was very personable and helpful at the beach and pool area. Glory, our cheerful housekeeper, kept our room extremely clean. Our room was located on the fourth floor in the cabana building. It was nice to receive a note from her telling us to have a nice day! We ate breakfast each morning at LaVista and were welcomed graciously by the host/hostesses. The highlight of our day was our waiter, Sonny. His terrific personality and sense of humor is the perfect way to begin your day. Our first day, we enjoyed Diane's service. All employed in this area should be commended. The door men were professional and even remembered to ask how our evenings were the day after they had gotten us a cab to go to Old San Juan. My wife broke a nail (g-d forbid), and the nice gentleman at the front desk told her where she could get it fixed, then proceeded to call and get the hours they were open!
We will definitely return to this Resort! The location--out the front, and you are in town, out the back, and you are on the beach--brings you the best of both worlds. That coupled with the amazing staff that is WELL trained ensures you a marvelous vacation!
- Official Description (provided by the hotel):
- Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan, find the spectacular San Juan Marriott Resort & Stellaris Casino. Our resort in San Juan, Puerto Rico sits in a highly desirable beachfront location only minutes from numerous restaurants and bars. The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club. Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge. Come and enjoy the comfort and atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more less
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- Also Known As:
- Marriott San Juan Resort & Stellaris Hotel San Juan
- Marriott San Juan Resort And Stellaris Casino