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“Good location.”

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San Juan Marriott Resort & Stellaris Casino
Ranked #10 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed 17 June 2014

Great location and staff! It's not the nicest Marriott I've ever been to. I feel it could use some updates. But overall, nothing negative to say! Great location. Fabulous pool area. I would definitely stay again!

  • Stayed: April 2014, travelled with friends
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1  Thank Michelle19855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear Michelle19855;

Thank you for the feedback provided we hope to see you again very soon!

Sincerely;
Hans G. Röhrbein
General Manager

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3,421 - 3,427 of 6,505 reviews

Reviewed 17 June 2014

Rewards Member, Spent June 3 to June 7, 2014 at hotel and EVERYTHING was great, especially the people. The hotel has a great location for visiting Old City, great beach, pool, restaurants, etc. We had great room on 9th (top) floor of Cabaña wing. Gave us clear view of ocean (view is above palm trees) as well as view of pool area just below. Registration allowed us to check in early so had ample beach time first day. Streets well patrolled, day and night so very safe area to walk.
Everyone we encountered at the hotel were extremely friendly and nothing was too much trouble. Special thanks go to Maria at the Red Coral Lounge. She was so friendly, helpful and ALWAYS smiling!

Room Tip: Top floor (middle) Cabana building
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  • Stayed: June 2014, travelled as a couple
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Thank PhillyEgle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear Philly Egle;

We are glad to learn that you enjoyed your stay with us and that you were able to take advantage of our convenient location. We will share your appreciation with Maria from our Red Coral Lounge! Thank you for the great feedback!

Sincerely;
Hans G. Röhrbein
General Manager

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Reviewed 17 June 2014

I'm always checking Tripadvisor before I book any vacation. This Marriott location had great reviews and after staying here during the week of June 5th I'm adding to the positive feedback. The location itself is right along the beach which was a huge plus for the kids. The rooms were roomy enough for our needs. We had 2 with a pool view and 1 with an ocean view. All 3 had balconies which we definitely used to enjoy the ocean breeze and sounds. We enjoyed breakfast each morning at La Vista where we were waited on by Sonny "from the Bronx". He gave us outstanding, professional and very friendly service. Ask for him when you visit!! Drinks at the resort are fairly expensive, alcohol or no alcohol ($3 for a cup of Sprite at the pool bar). There are plenty of stores within 5 to 10 minutes walking distance where you can purchase alcohol and grocery items though. I recommend. Tania at the front desk was also extremely helpful, very courteous and professional, as were all the valets and bellhops. For dining outside of hotel I recommend Tijuana Mexican Restaurant, (great Mexican food and drinks) and Mike's Pizza. They're on the strip 5 to 10 min from the hotel. P.S. Their gym is one of the best I've encountered at a hotel.

Room Tip: Choose an ocean or pool view on 5th floor or above. You'll have a better view and your away from...
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  • Stayed: June 2014, travelled with family
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Thank LORETTA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear Loretta R;

Thank you for providing feedback regarding your recent stay with us. We are very happy that you had the opportunity to enjoy our pool and ocean view rooms.

See you soon!

Sincerely;
Hans G. Röhrbein
General Manager

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Reviewed 17 June 2014

We stayed there for two nights and the hotel was great. Clean and friendly. Some fees were charged to us that weren't mentioned anywhere until we started reading the paperwork they give you at the hotel, but it was a overall, a good stay. The lobby area has a bar and dance area that was packed on Saturday night. The atmosphere was wonderful! Drinks are expensive though: $10-$12 per drink. Proms were being held during the both nights we stayed, so you'll be seeing a lot of young kids entering the hotel.

Room Tip: Ocean view or pool view are both great!
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  • Stayed: June 2014, travelled with family
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Thank Vnzla88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear Vnzla88;

Thank you for your feedback! We really appreciate all your great comments. We look forward to seeing you again soon!

Sincerely;
Hans G. Röhrbein
General Manager

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Reviewed 17 June 2014

A busy period yet the staff made it bearable by their pleasantness, helpful, friendly and efficiency. Good experience at front desk very helpful staff. La Vista's restaurant is great especially the breakfast buffet. Special mention to the crew in La Vista, impeccable service, very friendly, very helpful and super efficient crew especially Jose Madera and Diana. You made me feel so homey here. Sew, Frances -Singapore

  • Stayed: June 2014, travelled on business
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Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear CarolynS;

We really appreciate the feedback provided regarding your recent stay with us. We are delighted to hear that you had a memorable stay with us and that all of our associates were helpful, friendly and efficient.

Thank you for the special mention of our La Vista associates!

Sincerely;
Hans G. Röhrbein
General Manager

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Reviewed 17 June 2014

Check in/out was easy,They charged taxes and a resort fee for each night you stayed there(I was not aware of this when I booked in this hotel) Wifi is not free and if you have a car is $16 per night to park inside the hotel.Our room was clean,big and comfortable,they provided bottles of water each day of our stay. Ocean was rough but the beach was always clean and the staff was helpful,very loud music at night in the pool area which was nice also.If you can,get an ocean view and higher floors are quieter.The Lobby is gorgeous and they have a bar/lounge area next to it.we had a great time there on Saturday night,drinks were very good (thanks to our bartender Rolando) the vibe excellent,lots of good Salsa music.The area around the hotel seemed safe enough,to walk at night,plenty of bars and good restaurants.The drive to OSJ is about 15 minutes. Walgreens is a block away.

Room Tip: Ocean view rooms Top floors if you want a quiet night.
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  • Stayed: June 2014, travelled with friends
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Thank SuR78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear SuR78;

It is great to learn that you had an amazing time during your vacations with us. We are very happy that you were able to enjoy our lobby bar (Red Coral Lounge) as well as our unique location in Condado.

We look forward to seeing you again very soon!

Sincerely;
Hans G. Röhrbein
General Manager

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Reviewed 17 June 2014

Massage at Ocean Club Spa was the best I have ever received. Request Eva - she is extraordinary!

The Ocean Club fitness facility is spotless and the staff that I encountered were kind and professional. In particular, Esther, Rhona, Gio and Jose went above and beyond. The general manager should be particularly proud of these associates.

  • Stayed: June 2014, travelled on business
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1  Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HansRohrhbein, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this reviewResponded 26 June 2014

Dear Lynn H;

It is wonderful to know that you visited our Ocean Club Wellness Center! It is great that Eva as well as our other Ocean Club associates were able to assist you. We are happy that you can describe your massage as being the best…

We really appreciate your awesome feedback and yes, we are very proud of our associates!

Sincerely;
Hans G. Röhrbein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Juan Marriott Resort & Stellaris Casino

Address: 1309 Ashford Avenue, San Juan 00907-1324, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Business Hotel in San Juan
#5 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Price Range: £208 - £459 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — San Juan Marriott Resort & Stellaris Casino 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan, find the spectacular San Juan Marriott Resort & Stellaris Casino. Our resort in San Juan, Puerto Rico sits in a highly desirable beachfront location only minutes from numerous restaurants and bars. The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club. Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge. Come and enjoy the comfort and atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 
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Also Known As:
Marriott San Juan Resort & Stellaris Hotel San Juan
Marriott San Juan Resort And Stellaris Casino

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