I am a pretty hardy traveller, but get pretty upset when it comes to value for money. This hotel was nowhere near what you would expect for a Hilton hotel. We stayed a night before and after a Carnival Victory cruise and this hotel put a downer on an otherwise perfect trip.
The pool and beach area
Both rooms had damp carpets, were old, rusty, felt dirty and various appliances not working. We were told alternative rooms were not available and if we had time we would have arranged another hotel.
At 2am one night staff refused to get us another room, so we asked to turn AC off so we could get our 10YO to sleep. Next morning the floor was soaking wet from condensation(and hence the damp smell).
Nowhere near enough tables or staff for breakfast resulting in 30 minute wait for a table plus 20 minutes for hot food.
250 dollars for 2A2C in the restaurant with only 4 meals and 1 drink each.
We wont stay there again and I am not confident in the Hilton hotel brand anymore. Suggest they spend a bit of money to upgrade the rooms.
- Official Description (provided by the hotel):
- The historic and iconic Caribe Hilton offers an ideal combination of leisure facilities and activities and is home to Caribar, the birthplace of the pina colada. The resort is situated on a private 17-acre lushly landscaped peninsula with a secluded beach and is located near the Old San Juan historic district and many of the destination's top attractions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Prestigia, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Caribe Hilton San Juan Hotel San Juan
- Hilton Hotel San Juan
- Hilton Hotel Caribe
- Hilton San Juan
- San Juan Caribe Hilton Hotel