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“The best hotel I've ever stayed at.”

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Caribe Hilton San Juan
Ranked #20 of 47 Hotels in San Juan
GreenLeadersSilver level
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The best hotel I've ever stayed at.”
Reviewed 5 July 2014

Staying at the Caribe Hilton was honestly the most luxurious and delightful thing ever. It is definitely the best choice for honeymooners looking to go to Puerto Rico, but it's a good choice for the family too. Lots of activities and of course there's the city at your fingertips too!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Hannah_Stan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson T, Manager at Caribe Hilton San Juan, responded to this review, 7 July 2014
Hi there! thank you for staying with us and for your kind comments. We hope you had a wonderful stay and look forward to welcome you back!

At your service

Nelson Torres, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,574)
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Shanghai, China
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2014

So I would say that this hotel was one of the best ones that I 've been to. The internet connection there was really fast. It was right by the waterfront and had an amazing view. There was also an little garden and it consists of a little pond full of colorful fishes, several peacocks and turkeys and it was kind of nice. There was also some parrots in the lobby which were pretty interesting.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank JWRZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 July 2014 via mobile

Stayed here for 3 nights, very nice and accommodating staff, good pool and nice private beach.
Only complaint: could be cleaner, the bathtub had hairs from the previous occupants, yuck!
The breakfast is also good, but they charge $10 even with a free voucher.

Stayed July 2014, travelled as a couple
Helpful?
Thank MAL0715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson T, Manager at Caribe Hilton San Juan, responded to this review, 7 July 2014
Thank you for staying with us and for your comments. We are deeply sorry about the cleanliness situation in your room. Rest assured that I will share your feedback with my housekeeping team for proper follow up.

we hope you give us another opportunity to serve you

at your service,

Nelson Torres, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arkansas, U.S.
Level 5 Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 July 2014

The Caribe Hilton is in a beautiful location. The hotel beach has a protected reef for snorkeling without leaving hotel grounds...fabulous and as good as taking a day tour to an island reef. Rooms are in very good condition despite salty air and humidity of PR. You can take a bus to Old San Juan for .50 if you are adventurous. Pool if you don't want to get in ocean. Starbucks for a quick breakfast. Walk across the bridge to restaurants and shopping in Condado.

Room Tip: Consider ocean view for adding to relaxation. Worth the price
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  • Stayed February 2014, travelled on business
    • Value
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Helpful?
2 Thank DrPatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
364 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 3 July 2014

I am very picky. This resort has it all. Amazing friendly staff. Shout out to our bellman Rafi, who was great throughout our 9 nights. Mortons and 2 Starbucks on site, (1 by the pool). Several other restaurants. Swim up poolbar. Great ocean breezes. Unlimited chairs and towels. Activities for the kids including Salsa dancing lessons, snorkeling, gameroom,etc. Not to mention a beautiful private beach and historic fort on sight. Hotel Manager Nelson was gracious as well. Our adjoinig rooms had beautiful views of the beach and pool. I loved everything about this property as did my family. We will be back! Thank you for an awesome relaxing trip!

  • Stayed June 2014, travelled with family
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Helpful?
4 Thank laceylouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 3 July 2014

Hotel and facilities were very good. Breakfast Service at the Palmera Rest was great! Juan the omelet maker was great!.Nilda and the rest of the wait staff were great! Customer Service at this Hotel was alot better this year than the last time I visited 2 years ago.

Room Tip: the TOWER rooms are quieter.
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  • Stayed June 2014, travelled with family
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Helpful?
Thank eve b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Powell, Ohio
Level 6 Contributor
197 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 July 2014 via mobile

Very nice. Younger crowd and families. Rooms are spread out over large area so it's a walk to anything in the hotel as well as your room. Very nice and comfortable, though -- huge suite, balcony, kitchen, river view. Good location for shopping and restaurants. I can recommend.

Stayed October 2013, travelled on business
Helpful?
1 Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Caribe Hilton San Juan

Property: Caribe Hilton San Juan
Address: 1 San Geronimo Street, San Juan 00901-2401, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in San Juan
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#10 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Official Description (provided by the hotel):
The historic and iconic Caribe Hilton offers an ideal combination of leisure facilities and activities and is home to Caribar, the birthplace of the pina colada. The resort is situated on a private 17-acre lushly landscaped peninsula with a secluded beach and is located near the Old San Juan historic district and many of the destination's top attractions. ... more   less 
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel

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