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“TERRIBLE HOTEL”
Review of Sandy Beach Hotel

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Sandy Beach Hotel
Ranked #37 of 48 Hotels in San Juan
Uncasville
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“TERRIBLE HOTEL”
Reviewed 11 April 2014

The photo shows the hotel next to a beach -- it has been photoshopped. There is a large hotel between Sandy Beach and the water. We checked in and went to our room. Very tiny -- only had room for a double bed, a kitchen chair and a small bureau with a TV -- no place to put your luggage -- too depressing to spend any time in. The only window was tiny and high up on the wall. I lifted the curtain from around the wall air conditioner in the room and found open space all around the unit -- it was too small for the opening. I pictured bugs coming in at night when the lights would be on. The bed sheets had hair on them. We immediately checked out and told Travelocity we wanted a refund. They called Sandy Beach several times and got no satisfaction and no refund. Sandy Beach even tried to say we stayed there!

Room Tip: Don't stay here!
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  • Stayed January 2014, travelled as a couple
    • Value
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    • Rooms
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Helpful?
3 Thank Judy2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

I was on vacation with my family for my daughter's 21st Birthday. This property is just steps from the beach. Rooms were clean and the service and hotel staff was amazing. Very helpful and friendly. There is no parking so we had to pay $18 a day to park across the street (charge was for 24hr unlimited access). This parking structure is from the casino which my daughter and I visited. So if you like gambling it's just a hop, skip and a jump away. All in all the place was great. This is definitely our spot whenever we visit Puerto Rico.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
1 Thank Juan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 April 2014

This hotel is in a great location, right on the beach and close to a bunch of restaurants and shops. It is also only a 5 to 10 minute cab ride (you could walk but it involves going through an underpass which I didn't feel comfortable doing at night) from La Placita de Santurce, a lively place full of bars - a great night out!

The staff were very helpful and polite and the rooms were a decent size for our party. Breakfast was ok; toast, muffins, and cereal mainly. Not bad. The place isn't lavish but if you plan on spending most of your time outside of the hotel, like we did, it does the job.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
1 Thank Karishma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Council Bluffs, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

We stayed at the Hotel and had a pleasant stay, the double rooms are just the right size, and it was very close to the beach which we really enjoyed we stayed 2 days we had 8 rooms total they were able to provide what we needed we had room service everyday clean rooms and towels there was air conditioning hot water the beds were comfortable. There was continental breakfast which consisted of cereal, donuts, toast, muffins, coffee,milk,orange juice. It was close to night life, all types of food in area cabs were right outside to take us down to Old San Juan or where ever we wanted to go 3.00 dollars a person we stayed 3/28/14 and 3/29/14. We ranged in age from 2-68 years of age .I don't know why a previous review was so negative, our bathrooms were clean and so was the showers and the floors, there were several people cleaning all areas all through the day. when we left for our Cruise they went out and got two vans for us and there were people coming back from a cruise to stay over night that had stayed there before they left the previous week, so the rooms weren't ready for them and the desk clerk told them they would secure their luggage until rooms were ready if they wanted to go do something, the employees were very nice and helpful, would stay there again.We had a 2 yr old and an 8 yr.old and we had sand toys we bought for them they loved the beach and water and could shower them off before we went inside.

Room Tip: Only one room seemed small and that was a queen it was room 203 but that couple didn't get in un...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterbury
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 April 2014

Stayed here on 3/16 with my family. The place is filthy at best. The floor has never seen a broom or mop i refused to walk on the floor or shower without my flip flops, the bathroom was disgusting the handle for the shower was dirty, sink had soap scum and rust stains, the furniture has never been dusted, the duvet had huge stains that looked like someone had a good time on it before we got there, bed sheets were stained and had hair on them. When I brought it to the attention of the guy @ the front desk he was annoyed and said there was nothing he could do because they were booked. I asked for clean sheets and doubled up on them. You don't want to know what the mattresses looked like!! I asked him to @ last wash the duvet which he took but never returned to us. My daughter got some kind of bug bite while sleeping.@ check out I advised the manager of the situation with the room and i was told in a dismissive manner they'd make note of it. Needless to say we did not try the breakfast. The only good thing about it is the location you can walk around condado and the beach is NEXT to the hotel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank honreview1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Level Contributor
131 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 29 March 2014

We stayed here for 5 days in February. The location is perfect. Steps from the beach, a block from Condado Ave and a short bus/cab ride away from Old San Juan. Our room was small but had everything we needed. The room was clean, but the bathroom could have been cleaner. I actually bought a sponge at the Walgreens down the street to scrub the sink myself. As in FYI: no wash cloths, no blow dryer. The window air conditioner was old and a little loud, but it cooled the room well. The closet was large, but there were only 3 wire hangers in it. We got more from the front desk.

Our room, 301, was on the south side of the hotel (not the ocean side). The noise from the bar next door was very loud on Friday and Saturday night. I would recommend a room on the other side of the building. We travel with ear plugs so that solved the problem. The wifi router was right outside our door so the signal was great.

Overall we had an excellent stay at the Sandy Beach. The staff was friendly and the price and location were great. This is definitely a budget hotel. We just needed a place to sleep on this trip and this hotel fit the bill perfectly.

Room Tip: Ask for the ocean side. It will be quieter.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CynthaDelTorro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2014

This hotel is right on the beach, with a string of shops and restaurants around the block. About 20 mins taxi ride to the airport. Staff is nice and friendly, and didn't mind us checking in or out late. Overall, good experience.

Would recommend for a short stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TheEscapist07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandy Beach Hotel

Property: Sandy Beach Hotel
Address: 4 Condado Avenue | Condado, San Juan 00907, Puerto Rico (Formerly El Canario by the Sea)
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#10 On the Beach Hotel in San Juan
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sandy Beach Hotel 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
El Canario By The Sea

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