This was our first trip to PR. We were pleasantly surprised by the quality of the hotel. We had an ocean view room on the 3rd floor and loved it. The main restaurant is fair-I've had better food. The room was very nice, however we had a different maid every day and it depended on who the maid was whether or not you received the same number of towels on a daily basis. Overall the hotel was clean.
The bell persons were nice but left a bit to be desired in terms of quality of service. Often they were more interested in talking with each other or to the pretty women than doing what they should.
Our luggage was lost by the airlines and when it did arrive, we had to go downstairs to get it rather than a bell person bringing it up to us.
We lounged at the pool one day; drinks by the pools were twice as much than going to the inside bar. Very unreasonable.
It was a short walk to a bus stop; taxies were always available; rental car agency on site.
The hotel "beach" was actually a public beach site next door.
- Official Description (provided by the hotel):
- The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more less
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- Also Known As:
- Conrad San Juan Condado Plaza Hotel San Juan
- San Juan Conrad
- Condado Plaza Hotel San Juan
- Hotel Resort Wyndham