My husband and I stayed here for 5 days in the beginning of March 2014. Upon arrival to the hotel, the check-in line was incredibly long. The check-in staff seemed very flustered. My husband and I were informed that our room would not be available until 4 p.m. so we had a chance to explore the grounds while our room was being prepared. When our room was finally ready, we were advised that we would not be getting a room in the main building, but rather in the building attached on the other side of the street. When we entered the lagoon view room, it was small, cramped and not well-kept. We immediately requested an upgrade to move to the city room in the main building. That room was more spacious, open and inviting.
The hotel is located on beautiful Ashford Avenue. There are many restaurants within walking distance, and there is no shortage of nightlife and fun along the strip. San Juan is a beautiful city with lots of history and culture to be explored.
- Official Description (provided by the hotel):
- The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more less
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- Also Known As:
- Conrad San Juan Condado Plaza Hotel San Juan
- San Juan Conrad
- Condado Plaza Hotel San Juan
- Hotel Resort Wyndham