Stayed at the Doubletree for one night post transatlantic cruise. Booked it based on the reviews by Tripadvisor members.
On arrival, we were met by Antonio, who greeted us in a very friendly manner and took care of our luggage.
Check in was very quick and friendly, and even though we arrived at the hotel about 08.30, we were given access to our room right away. We were surprised and delighted with this. Excellent customer service.
The room was spacious, comfortable, and spotlessly clean. Full marks to the maid service.
Another plus for this hotel is the free internet access. We did not travel with a laptop, and were pleasantly surprised to find we had free access to a computer room just off reception with computers supplied. Brilliant....why can't all hotels offer this service?
We did not eat in the hotel as we like to eat in local restaurants. The hotel is only a short walk from Ashford, which has plenty of food outlets.
Did not receive our chocolate chip cookie on arrival....will ask for two the next time as we will definitely stay at this hotel again.More
- Free Wifi