We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Place to Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Doubletree by Hilton San Juan
Ranked #11 of 46 Hotels in San Juan
missouri city, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place to Stay”
5 of 5 bubbles Reviewed 28 June 2014

Very Nice hotel, the hotel staff is excellent and very helpful. Rooms are Modern, clean and well maintained. Easy access to local restaurants and beach area. We stayed there 3 night and would definitely stay there again. I Highly recommend this Hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Pranav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,709 reviews from our community

Traveller rating
    1,572
    823
    218
    67
    29
See reviews for
565
1,072
175
518
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (368)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Florida
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 28 June 2014 via mobile

After a great week exploring the island, we stayed the last night at the Doubletree based partly on TA reviews. We were not disappointed! The room was very clean, modern, and well-cared for. The folks at check-in were courteous and polite. We had a minor problem with our electronic key but Antonio was extremely helpful. We asked for a late check-out since our flight didn't leave until 5:00. Miguel, the manager on duty, was most gracious. People like these are what will make me be a return customer!

ROOM TIP: Forget the view--the second floor balcony rooms open to a nice, private sitting area with direct access to the pool.

Stayed June 2014, travelled as a couple
Helpful?
5 Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

I stayed at the Doubletree for my first trip ever to San Juan last summer. The hotel seemed isolated from all of the "action" based on the map, and looked to be SO FAR from the beach. Well, not only is it walking distance (3 blocks) from the water, it was right across the street from the supermarket and not far from three major bus stops. I was happy to have this hotel as my home base while in San Juan. The staff was very helpful and knowledgeable. But, the sweetest part was my room! The bed was amazing, the bathroom was the perfect design. I had one day of rain, and I did NOT mind staying in the room to plot my course. The restaurants were great and the pool was fun! Great stay!

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chiropink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review, 27 June 2014
Saludos Chiropink ,

It was great to read that you enjoyed your stay with us and hope to welcome you back many times in the future. If we can be of service to you in any way or assist you with your travel plans, please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com.

Always at your service,

Yodil Cabán
General Manager
Doubletree by Hilton San Juan At Gallery Plaza
yodil.caban@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
san juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2014

great clean room, housekeeping was on point and i tipped them very well. bar staff and dining staff was excellent. will definitely stay there again. making me write two hundred characters is freaking silly

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake City
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

Doubletree Hotel in San Juan was an excellent place to stay. Hotel was very clean, staff was
very good did not have to ask twice for anything. We had trouble with the TV and when we called
we received service right away. We did have to ask for wash cloths as none were in our restroom.
I was traveling with a female friend and we had booked a double room. I was very surprised
when one of the beds was a murphy bed. Was a little put off by that. I took the murphy bed and there was not a reading light beside it, there was a light however your bed was too far from the light to read by.

Room Tip: Ask about the beds in the room and if you like to read before going to sleep make sure there is a...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IrisLakeCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 June 2014

The hotel is beautiful and clean. The staff is friendly , but sometimes seem finicky. The hotel is a little pricey. Some areas are overlooked and need a little more TLC. Overall it's a decent hotel. Not bad.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Tamara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
5 of 5 bubbles Reviewed 24 June 2014

Service is excellent! People Every one working in Cafe Pierre are amazing. They strive for excellent customer service, they know how to make a guest welcomed, are very friendly! Especially Damaris at the bar.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgeistraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review, 25 June 2014
Saludos Georgeistraveling,

Thank you for your review and for recognizing the efforts of our team at Café Pierre, especially Damaris. We believe that our strongest attribute is our guest-centric culture and feel really proud of Damaris consistent commitment. If we can be of service to you in any way please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com.

Always at your service,

Yodil Cabán
General Manager
Doubletree by Hilton San Juan At Gallery Plaza
yodil.caban@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.9 mi away
Condado Vanderbilt Hotel
1.6 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 46 in San Juan
4.0 of 5 bubbles 6,774 reviews
1.7 mi away
Sheraton Puerto Rico Hotel & Casino
Show Prices
Show Prices
Show Prices
3.7 mi away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
4.5 of 5 bubbles 2,649 reviews
1.6 mi away
Hyatt House San Juan
Hyatt House San Juan
#10 of 46 in San Juan
4.5 of 5 bubbles 797 reviews
1.3 mi away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 46 in San Juan
3.5 of 5 bubbles 4,632 reviews
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton San Juan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton San Juan

Property: Doubletree by Hilton San Juan
Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Juan
#4 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Traveltool, S.L.U., Hilton Hotels Direct, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing