We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great mid-winter get-a-way!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Doubletree by Hilton San Juan
Ranked #11 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed 2 February 2011

We spent a week at this hotel and had a great time. Although not right on the beach like some hotels, this was still in a convenient location in San Juan (Condado) with easy access to the major highways plus only minutes from "Old San Juan". Navigating the highways can be tricky but Antonio, Rafael and the other Bellman / Valet staff were very helpful all week with their directions. As far as hotel staff in general, everyone that we met was friendly, courteous and helpful. I would not hesitate to stay here again on our next P.R. vacation.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BransonBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,865)
There are newer reviews for Doubletree by Hilton San Juan
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,352 - 2,358 of 2,865 reviews

Reviewed 31 January 2011

A very modern hotel, with very nice rooms. Free internet, clean rooms and nice outdoor pool area. Staff very friendly. Stayed the night before cruising on Sat. 10 Minute taxi to cruise ship. All in all, best stay hotel we have stayed at in San Juan.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luv2travel6768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeSanJuan, Guest Relations Manager at Doubletree by Hilton San Juan, responded to this reviewResponded 3 February 2011

Hola Luv2travel6768,
Thank you for your kind review. I am happy to see that enjoyed your stay with us. I am sure you could need some more sun and warm weather with all the snow you have been receiving the last couple of days!
Our free wireless internet is available throughout the hotel, even in the pool area, so our guests can work on their tan while working on the computer. In addition our 24-hour Business Center is equipped with three computers and a printer, and with the convenient service of Printer-On you can also print from your laptop in your room and pick up the document in the Business Center.
I hope we will be able to welcome you back in the near future. Please feel free to contact me directly at bo.bramsen@hilton.com if I can be of any further assistance.
Always at your service,

Bo Bramsen
Operations Manager
bo.bramsen@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2011

We have been in San Juan for the past 3 years and stayed at Raddison, Marriott, and now Doubletree. We liked the fact s that it was conveniently located close (but not to close for noise) to HWY for easy access to airport, couple of minutes walk from Ashford Ave., amminities (such as great service, room, hotel layout, business center), and definitely the price. We will definitely stay the next time we are in San Juan.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ShahramMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2011

I was there on biz for several days and found it to be an excellent hotel. I hoefully will be going back for more biz, and would go back w/ my wife for pleasure as well

  • Stayed: January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Willie-Hop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2011

The staff of this hotel should be sent to train staff at other hotels. Easily, the best run hotel I have ever stayed at. Didn't realize how much difference the quality and attitude of staff make in the comfort of a hotel stay. We chose it because it does not have a casino, we detest casinos, and because of the Trip Advisor recommendation. It is a good three blocks from the beach, but we were content at the pool, which is beautifully designed, reflecting Puerto Rico rock and flora. Lovely, clean, comfortable hotel (rooms a little small if you are using two beds) but, most of all, it is the helpfulness of the staff, who will go to any lengths to make your stay enjoyable. Well done, Doubletree, San Juan!!

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stella28970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2011

Hotel was beutiful and clean staff extra helpfull with me oh boy i wanna go back soon this place is really relaxing and homie love the pool fell in love with the bathrooms i give this hotel 100 points.

  • Stayed: December 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hope89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2011

The Doubletree is very well located. There are bus stops right in front of the hotel, so we could go to Isla Verde and Old San Juan paying just 75 cents. The market across the street is really handy. The hotel itself is very clean and the bed very comfortable. The staff very nice. We would stay there again for sure. The hotel offers partnership with other two hotels, one in Condado and one in Isla Verde and we were able to use their beach and pool facilities. We stayed there before and after our Cruise and we were very pleased.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeSanJuan, Guest Relations Manager at Doubletree by Hilton San Juan, responded to this reviewResponded 29 January 2011

Hola Bebel,
Thank you for your positive feedback. I am happy you had the opportunity of using our Beach Club with access to our beach front sister properties. The beautiful Ocean Park beach and the Museum of Modern Art are only 5 minutes walk from the hotel, and with bus stops at the hotel it is easy to access Old San Juan.
I look forward to welcoming you back soon. Please feel free to contact me at bo.bramsen@hilton.com if I can be of any assistance in the future.
Always at your service,

Bo Bramsen
Operations Manager
bo.bramsen@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.9 mi away
Condado Vanderbilt Hotel
1.6 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 47 in San Juan
7,192 reviews
1.6 mi away
Sheraton Puerto Rico Hotel & Casino
Show Prices
Show Prices
Show Prices
3.7 mi away
Hotel El Convento
Hotel El Convento
#2 of 47 in San Juan
2,762 reviews
0.6 mi away
Best Western Plus Condado Palm Inn & Suites
1.3 mi away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 47 in San Juan
4,913 reviews
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton San Juan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Price Range: £100 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia, Expedia, TripOnline SA, Hotels.com, HotelQuickly, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing