We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Terrible” 2 of 5 bubbles
Review of San Juan Beach Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
San Juan Beach Hotel
Ranked #43 of 46 Hotels in San Juan
San Juan, Puerto Rico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible”
2 of 5 bubbles Reviewed 14 May 2013

This hotel looks great when you first walk in, but once you walk into the room it’s a totally different story. They need serious renovation. I was very disappointed when I saw the rug with stains everywhere, hard bed sheets and old fashion TV. The room looked old and sad. You can find a better hotel within the area for about the same price. Now the independent restaurant was wonderful. If you like seafood, this is a great place to dine and to relax as it’s in front of the ocean. Will never come back.

  • Stayed May 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Paddleboarding123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

449 reviews from our community

Traveller rating
    19
    59
    83
    80
    208
See reviews for
69
134
38
45
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 9 May 2013

My Father and I stayed here from 4/30 - 5/5/13. We had no complaints as we literally only slept at hotel and visited pool area 1 morning. Room 907 on 9 floor was clean and faced ocean. I read previous reviews regarding musty smell bit did not smell any odors. Would have been nice if lobby restaurant was open for breakfast as we had to find breakfast nearby. Overall a good stay at a reasonably priced hotel on the Condado strip!

Room Tip: Select a high floor ocean view room away from elevator
See more room tips
  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Scott Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 May 2013

I stood in this hotel for 4 days and it wasn't so bad. Yes what I read on the reviews were true, but I was comfortable. Staff were pleasant. Although I traveled alone, I felt safe. A lot of families. Plenty of restaurants to eat in the area. Buses available if your not driving. Did the Bacardi Tour and El Morro and it was great! They took you to old San Juan and was able to eat and visit a few shops. For $55 we did a lot and had fun!!!!!!!!
You get what you pay for.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Carmenltirado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wappingers Falls, New York
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 24 April 2013

2 females and 3 small children (1,4,6) traveling from wappingers falls NY, booked w/ orbitz, excellent price. Hotel was notified we would arrive late n we needed a crib. Beautiful entrance, fabulous view. unprofessional evening staff. Hallway smells freshly painted w/ old paint (asthmatic children) room had a wet/mold smell. None of the lights worked. W/ attitude a 2nd room was given. Hold on to your seat: no curtains, no garbage can, no remote control, no operating phone, two towels for 5 individuals. Waited over an hour for crib (cardboard chipping) notified Orbitz about the harsh treatment, they contacted Jessica at s.j.b hotel. I was promised the room would have every complaint satisfied. I was blown away when I returned the following evening. Not only did they "NOT" do what was promised, room service never stopped in!!! I did not bother talking to anyone at hotel, just notified Orbitz again. We checked out the following day w 3 days n valet parking reimbursement. Morning staff, was excellent n kind very apologetic. Found out the room I was given was still under construction!! How dare evening staff put us in that room n sign out with a clear conscious.

Room Tip: Be clear on what you need, double check prior to arriving that your request are meet, don't be a...
See more room tips
  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ladyisdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new orleans,la
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 April 2013 via mobile

No complaints. The renovations are complete and the double rooms are very spacious. I loved my stay,thanks for the lovely front desk service!economical and fair prices.the pool is gorgeous and the view is amazing. This boutique hotel is a must. Don't expect it to be too modern but it did well for my needs. That's all that matters:)

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank francheska i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 15 April 2013 via mobile

My wife make the reservation without my consent cause we were't together. Now, that i've been trying to go back with her, she asked me to go. I saw the reviews here and the pictures and i felt like, are you going to this place? She went on saturday and told me that everything in there was fine. I went on sunday and came to the same conclusion. A good, not expensive hotel, well located and with friendly working there.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Thefairjudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

We stayed over after a cruise. We booked it on Priceline, great price, room was pretty nice and it was on the Beach as well. Got a great deal back to the airport as well. We only stayed the night as it was cheaper than flying home the day before.

Room Tip: We were on the 9th floor, very quiet
See more room tips
  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Janni57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.2 mi away
Sandy Beach Hotel
Sandy Beach Hotel
#36 of 46 in San Juan
3.0 of 5 bubbles 310 reviews
0.1 mi away
Holiday Inn Express San Juan Condado
0.1 mi away
Comfort Inn
Comfort Inn
#31 of 46 in San Juan
3.5 of 5 bubbles 329 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
El Canario by the Lagoon
El Canario by the Lagoon
#22 of 46 in San Juan
4.0 of 5 bubbles 325 reviews
0.1 mi away
Le Consulat, Ascend Collection Hotel
0.2 mi away
BEST WESTERN PLUS Condado Palm Inn & Suites
Show Prices
Show Prices
Show Prices

Been to San Juan Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about San Juan Beach Hotel

Property: San Juan Beach Hotel
Address: 1045 Ashford Avenue, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 46 Hotels in San Juan
Price Range (Based on Average Rates): £
Hotel Class:3 star — San Juan Beach Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Ten-story Beachfront Hotel located in The Condado Area and all rooms have a view of the majestic Atlantic Ocean or the romantic Condado Lagoon. The hotel has an intimate setting with friendly staff ready to serve our guests. Here, each guest is an additional member of the family. We are located only minutes from the island’s "Golden Mile" in Hato Rey; the Caribbean’s largest shopping mall, Plaza Las Americas; and the Historic District of Old San Juan. In our area, you can walk to the finest restaurants, casinos, and high end boutiques. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Travel Republic (UK) so you can book your San Juan Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing