Ray, the manager made a huge difference to our stay!
We were concerned because of the reviews while the hotel was being renovated, however, Ray made sure we had a room that was finished. The situation was a little quirky because they were bringing in a hairdryer and coffer maker as we were rolling in our bags. Then when we turned on water in the sink, it gushed out under the cabinet but it was fixed immediately. There were no hooks for towels, wet swimsuits etc. yet the bedding and sheets and towels were all new and quite luxurious!
The pool was finished and so was the hot tub, so a lovely area to sit. The breakfast area was not operational until our last day, but then it looked great, fresh, clean, new tile, new tables and chairs.
Once everything is finished this will be an excellent value. Lodging in the area is very expensive and the taxes and resort fees are close to 25%.
- Official Description (provided by the hotel):
- Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more less
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- Also Known As:
- Holiday Inn Express San Juan Hotel San Juan
- Holiday Inn San Juan
- San Juan Holiday Inn
- Holiday Inn Express Puerto Rico