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“Great Location and Wonderful People”
Review of Hotel Milano

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Hotel Milano
Ranked #35 of 47 Hotels in San Juan
Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Location and Wonderful People”
Reviewed 1 May 2014

Stayed here for 2 nights. I really enjoyed my stay in Old San Juan and at Hotel Milano. The staff and owner were available and helpful. The hotel was conveniently located near a public parking garage. I appreciated the open air terrace for a simple breakfast, fresh fruit, and coffee before setting out for a walk about in Old San Juan. When the heat of day built, it was great to head back to Hotel Milano for a quick siesta and shower, then out to enjoy the sunset. Ask the owner about his favorite restaurant for lunch. I felt that the Hotel Milano is a good value and I would stay there again.

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  • Stayed April 2014, travelled solo
    • Value
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Helpful?
1 Thank JamesSantiago2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
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English first
Cleveland, Ohio, United States
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 April 2014

The best part of this hotel is breakfast on the roof. Other than that, a room at the Sheraton would probably be better and they are about the same price.

We stayed here because the first hotel we booked was closed when we arrived. Maybe they have better rooms that the one we stayed in, but the overall appearance of the interior of the hotel was a bit shabby and unkempt.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 April 2014

So far the best hotel I've even stayed while in Old San Juan. If you are looking for a family hotel this is the one. Staff very friendly and respectful. Rooms are clean, mattress is good, bathrooms are clean. Great full continental breakfast with a lot of options of fruits. Location is a plus if you are looking for a place to stay that has tons of entertainment options for you to chose from. The price is very affordable and the hotel owner is always around if you need something.

  • Stayed March 2014
    • Value
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Helpful?
5 Thank LillyPzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medford, Oregon
Level 6 Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 31 March 2014

We love being in Viejo San Juan where we can walk to good restaurants and see a beautiful part of San Juan at our leisure. Hotel Milano again was our choice and we love the convenience, the good beds and quiet rooms. The reasonable breakfast is nice to have available too.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Caribbeanfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2014

This was the second time my daughter and I have stayed at the Milano, and were very pleased. The staff was courteous, the rooms very clean, the temperature of the room was consistently cool, the beds were comfortable, the room was quiet, and the location can't be beat, being right in the middle of Old San Juan. We will definitely be back!

Stayed March 2014, travelled with family
Helpful?
1 Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level 6 Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 26 March 2014

The hotel is very clean and staff were ok. Location was good for moving around OSJ. WE booked a junior room with a double bed. I did not expect for that price, I would get a tiny room with no windows. It was scary for me! Isn't there some type of Fire Code that requires a secondary exit from the room. If something had happened we would have been trapped there. We could not even open up a full size suitcase flat. I went down to the front desk to ask for a change but the staff member said that most of the rooms had no windows and he could offer nothing else. Dont know exactly what that mean, other types of rooms or just the type I booked? We have stayed in much, much better hotels for less money. Like I said to my husband, even in a jail cell you can see outside. We just deposited our suitcases in the room and left, came back just in time to sleep and left as soon as the time said it was morning, remember we could not see outside so the room was totally dark. Did not sleep very well because I only kept thinking that if there was a fire we would be trapped. Only 1 pillow each which was very flat and uncomfortable. Would not recommend this hotel for the room booked.

  • Stayed March 2014, travelled as a couple
    • Value
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Review collected in partnership with Easytobook.com

Helpful?
Thank OntarioTravel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juansan, Owner at Hotel Milano, responded to this review, 27 March 2014
Room Type: Junior Room 1 Full Bed
No view, rear side of the building. Approximate 190 square feet. That is the description is posted everywhere about the room you rented so you knew all that by the time you made the reservation and it is not a hole like you mentioned it is a very economical room for people don't want to spend much and they are the first to go in the house and we have received very few complaints from the hundreds of people have rented it through the years we have been in business, hope that next time you just choose another kind of room so you will be pleased to be with us, thank you, Juan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deerfield Beach, FL
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 March 2014

I want to thank milano hotel in Old San Juan - Puerto Rico that had beautiful stay for a whole week.

Hotel and rooms very clean, courteous staff, and most importantly, the hotel owner is always present.

This was not the first time I've stayed at this hotel. When I go back to Puerto Rico will surely staying again at Hotel Milano.

I nominate this hotel for those who visit Old San Juan and do not want to spend much money on the hotel.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
1 Thank Luizito_Pike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Milano

Property: Hotel Milano
Address: Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Business Hotel in San Juan
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Milano 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Affordable, nice hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro, San Cristobal, Museums, Art Galleries or shop at Calle Cristo and Calle Fortaleza where you will find many designer outlet centers and fine jewelry stores. Breakfast is offered in the hotel's penthouse terrace with a view of San Juan roof tops. ... more   less 
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Also Known As:
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Milano San Juan

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