I have stayed in the Caribe Hilton many times for both business and pleasure, so I am very familiar with the strengths of the property (proximity to Old San Juan, pool and beach facilities) and weaknesses (can be Vegas like with crowds, loud lobby entertainment). On the whole this is a good, solid beachfront Hilton property with very good access to San Juan for dining, shopping, etc that has met my needs for years.
This was the first time we stayed in the 'Lagoon Villas', and the stay wasn't great. It being Christmas week the property was booked to capacity. There were two big parts of the stay that were a change for the worse in our Caribe Hilton experience:
First, the new 'Lagoon Villas'. The name is truly mis-leading, these are not villas in any way, they are pretty standard hotel rooms. Nice enough and new, but none of the attributes of a 'villa'...sitting spaces, kitchenette or anything like that. These are hotel rooms. Secondly, they are a LONG walk from the hotel lobby and outdoor parts of the property, and the walk gets tedious after a day or so. Perhaps most annoying (to us) was there is no wi-fi in the villa rooms, you have to walk all the way down to the lobby (again the long walk) to use wi-fi which is unacceptable in brand new Hilton rooms. Yes, there is cable access, but that is useless for new ultra-thin laptops, our iPads and our iPhones. Who leaves wi-fi out of a new hotel room these days?
Secondly, the resort has really changed with the new villas now open. The property was always a little tight, but the pools and beach were nice if a bit crowded. Now with all those new rooms, and the property not getting any bigger, the property was incredibly crowded. Lines at 6 a.m. to grab towels to race to reserve a lounge chair, chairs packed side by side from the edge of the water row after row all the way back to the grass, every inch of the property packed with chairs. It felt like Jones Beach on the 4th of July.
I will still use this hotel for business, the convenience is great, but we are done using it for quickie family vacations...the crowds were mind boggling.
- Official Description (provided by the hotel):
- Enjoy the freedom and flexibility offered at Condado Lagoon Villas at Caribe Hilton in San Juan, Puerto Rico. Part of the Caribe Hilton hotel complex, these spacious San Juan villa accommodations offer flexible units perfect for family retreats or large groups or gatherings. Set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this acclaimed San Juan resort offers a secluded beach and amenities tailored to families, couples and business travelers alike. The Condado Lagoon Villas at Caribe Hilton are located just a 15-minute drive from Luis Munoz Marin International Airport (SJU). Condado Lagoon Villas at Caribe Hilton can be can be divided into three separate units or combined into spacious suites with a master bedroom, living room and fully equipped kitchen, many expanding up to 1,800 sq. Ft. Admire the ocean view from your villa with private balcony. Relax with a body massage at Olas Spa or indulge in a full spa package with a combination of treatments like massage, facial, and manicure. Take advantage of all that this Caribbean resort complex has to offer, including beach and water activities and dining at Morton's Steakhouse or just lie in a hammock with a drink, listening to the sound of the waves. ... more less
- Reservation Options:
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- Also Known As:
- Condado Lagoon Villas At Caribe Hilton Hotel San Juan