My husband and I stayed here over Christmas for five days. The service was amazing, the grounds, pool and beach area beautiful. The room? Eh, a little bland, but good-sized with a comfortable bed, refrigerator, and safe. We booked an ocean-view with balcony and when we arrived, it was a lagoon-view. After a discussion with customer service, they offered us a better room the next day. The balcony was small, but we didn't spend a lot of time there anyway. The hallways are rather open to the elements with only shutters and it was rainy, so there was often water in the hallways and on the stairs. Mostly, this was taken care of quickly. Agree with another poster that it needs some TLC. That said, we enjoyed our stay and would return.
- Official Description (provided by the hotel):
- Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more less
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- Also Known As:
- Condado Lagoon Villas At Caribe Hilton Hotel San Juan