I had a long-standing reservation, showed up at 2. Had to wait 5 hours for my room--the front desk staff was confused and hopeless. Very defensive--no apologies. Hotel is tired looking--grounds in disrepair, rooms not clean. Bathroom plumbing loose--funny thing is my Dad tried to arrange a meeting here in 1965 and said the same thing.
- Official Description (provided by the hotel):
- Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more less
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- Also Known As:
- Condado Lagoon Villas At Caribe Hilton Hotel San Juan