We booked this Condo for a five night stay in Old Town Puerto Rico. Prior to arrival the hotel staff emailed a booklet that provided very good and detailed information regarding things to do in Old Town, places to eat, available tours and information relative to airport arrival, the cost of taxis from airport to the hotel and basic information. It was of great value in making our visit enjoyable. Also we were asked for flight information on arrival so that the staff would be available to greet us. Check in was very easy and efficient and the staff was friendly and accommodating. The Condo was as described, very well furnished and very spacious. It was booked as a two bedroom, two bath and the bedrooms were quite spacious and the bathrooms very modern. The building is very old but the update of the Condo unit was very well done. It has a very large kitchen and well equipped. We were served a very nice breakfast every morning delivered to our unit. Breakfast included, bread, meat, juice, milk, coffee, fruit, and pasteries. We enjoyed our stay and would certainly opt to stay there again in the future. There were no large negatives with the exception that there was not a real hot water supply for daily bathing. We brought this to the attention of the staff and they took immediate action to get it resolved. We were there 5 nights and the problem was still being worked on during our departure. There could be a little more attention given to the daily cleaning of the bathrooms. Daily floor mopping would be helpful. These negatives were not a deal breaker. Most noteworthy is the tremendous friendliness and efficiency provided by Deveon and Franklin hotel staff. Anything we needed both were very helpful and made our stay a real pleasant experience. Overall the unit is very nice and the staff overshadows any negatives.
- Official Description (provided by the hotel):
- We offer one bedrooms, one bedroom suites and two bedroom, two bathroom suites, as well as suites with balconies. Individually appointed rooms and suites with gorgeous personal touches. Romantic, yet family friendly environments are La Terraza's trademarks. Delicious, homemade breakfasts compliment a relaxing trip to sun drenched Puerto Rico. La Terraza is walking distance to Old San Juan's historic landmarks, a locals only beach and azure waters. La Terraza is San Juan's newest hidden gem, a spectacular boutique hotel with superlative service and the highest attention to each guest's needs. ... more less
- Reservation Options:
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