Three of us stayed here on August 15-19, 2012. We had the three bedroom presidential suite, room 201, and it was fantastic. The suite was decorated just like the one on the website. It was just beautiful with marble floors throughout. The beds were super comfortable, and I did not want to get out of bed. Simple thing, but we enjoyed the fridge a lot because it had a water and ice dispenser. That is really a luxury. The staff here are super friendly and accommodating. Everyone we encountered was friendly and helpful. Our every request was granted. We used the shuttle service to the beach and had the hotel prepare us a picnic basket of goodies. An example of the excellent service is this: It was raining when it came time to go to the beach, so the hotel made arrangements for us to go later in the day when the rain stopped. They even made sure the beach chair guy came out with the chairs even though he was not planning to because of the initial rain. The hotel also allowed us to stay longer than the normal pick up time of 3:00 to 5:00 to make up for the missed hours. They went out of their way to get us a good beach day. Breakfast every morning was a treat to us. Kudos to the chef. The meals were freshly made, and the hotel even provided free wine with the free Thursday night dinner. Everything was perfect from our very late arrival to the end of our stay. I will definitely recommend Ciqala to anyone staying in San Juan. As far as the neighborhood is concerned, there was no apparent reason to feel afraid because of some locals congregating at the store next door. They appeared to just be people buying at the open late night store and chatting with each other. We were not the least bit concerned. Also, there is a fantastic restaurant across the street from the hotel on the corner. They had live entertainment and fabulous drinks (mojito specials) and great food! The stay here was top notch in service and accommodation. If I return to San Juan, I would not stay anywhere else.
- Official Description (provided by the hotel):
- From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Ciqala Hotel San Juan