One of a traveller's biggest wishes is that the pictures match the place! If nothing else, Ciqala is as luxurious as the pictures show. The place is really lovely. The rooms are really very nice and it's exactly like staying in a little piece of luxury. The receptionist staff were EXTREMELY helpful and friendly. EXCELLENT service from them. The location was perfect for us. Very close to a WalMart and 10 mins drive to Old San Juan and 5 mins drive to Plaza Las Americas (the biggest mall in the Caribbean - excellent mall! - shopping, shopping, shopping)! Some things needs to be improved... 1. As it is not a hotel per se, the service is not AS professional as the big hotels. It's not bad but not as professional. 2. We had too many little issues such as the phone in the room not being connected, internet not working, no one on the premises were able to fix until the next day, one of the shower drains was clogging up. 3. Don't expect a breakfast of fanfare. It's a very ordinary breakfast. Breakfast takes very long to be prepared. We had to wait about 40 mins for our breakfast after we ordered. One of the chefs was EXTREMELY unfriendly.
- Official Description (provided by the hotel):
- From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Ciqala Hotel San Juan