-Steps away from the beach
-Minutes from many restaurants, bars and shops on Ashford Avenue
-VERY accommodating, friendly and nice hotel staff
-Pool, fitness center and lobby area are nice, clean and modernized
-Free towels and beach chairs to take to public beach (you just need to ask)
-Rooms are outdated and only have bare minimum
-Lack of vents in bathroom and insufficient cooling system in room causing dampness and humidity in rug, sheets, clothes, basically everything you brought there. Need to leave windows open to let your room "breathe"
-Housekeeping staff lacks attentiveness; our room got skipped of cleaning one day, and it wasn't thoroughly cleaned on others (rugs not vacuumed, sand not fully swept up in bathroom)
-Hallways have stale odor (probably due to moisture in rugs)
Overall, it's close to everything but it is not the most comfortable place to stay. Hotel could really use some modernization. However the hotel staff really do their best to accommodate requests, and I thank them for trying.
- Official Description (provided by the hotel):
- Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more less
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- Also Known As:
- Diamond Palace Hotel And Casino
- Diamond Palace Hotel Casino